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Cheerstravel Reviews 

625
•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Looking at 621 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, who are consistently described as helpful, professional, and patient. Many reviewers appreciate the personalized approach and dedication, with staff often going above and beyond to assist with complex situations. The booking process is consistently praised for being smooth, efficient, and stress-free, even when initial difficulties or complications arise. Overall service is described as excellent, prompt, and reliable, with many appreciating the competitive prices and good offers secured.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Booking process

People report positive experiences with the booking process, often highlighting the ease and helpfulness of... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Customers had positive experiences with customer service, often describing agents as helpful, proactive, and... See more

Price

Reviewers highlight positive aspects of price, with many finding tickets and flights to be cheap or fairly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Leo at Cheers Travel enough. I had to urgently arrange flights to the UK to see my mum, who is sadly dying, and Leo handled everything with genuine empathy, patience and professionalism.... See more

Rated 5 out of 5 stars

We have had quite a rough year. We decided to go away to recharge due to death in the family. My mother's transit visa was denied for some ridiculous reason and therefore couldn't continue on this fli... See more

Rated 5 out of 5 stars

I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more

Rated 5 out of 5 stars

My husband and I are truly greatful for the way Karen managed to renegotiate our flight arrangement with the arlines. Karen went above and beyond to secure our seats at a very competitive price. She i... See more

Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.

Contact info

4.9

Excellent

TrustScore 5 out of 5

625 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(625)

528 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very helpful

Very helpful
Clear and precise instructions
Found me better connections
A delightful lady to deal with

17 February 2026
Unprompted review
Rated 5 out of 5 stars

First time booking my flights

First time booking my flights with Cheers Travel and I’m very satisfied. I ended up making a mistake when booking my flight, and the team, especially Olivia, Nick gave me full support. They were kind, caring, and attentive in resolving my issue. I highly recommend them

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book, quick service via whatsapp, Olivia was very helpful in regards to my no surname name issue. She replied promptly.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Cheers…

I had a great experience with Cheers Travel. Preeti was very helpful, responsive, and made the booking process smooth and stress-free. I would definitely recommend Cheers Travel to anyone looking for reliable and friendly travel service.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

What a customer service

What a customer service. I was dealing with Becky to book a 3 international air tickes to Sri Lanka. It was so hectic due to using overseas debit card. It took almost 2 days. But Becky was so patient and very professional. She was patiently wait until complete booking. She was very pleasant and well manner. Wish you all the best.
Thanks
Sudath Panagoda ( New Zealand )

5 February 2026
Unprompted review
Rated 4 out of 5 stars

It was a great experience talking wit Emma

It was a great experience talking with Emma. She was polite and helped alot to book a flight for my homecountry. She explained very clearly so there will be no space for confusion. Looking forward to book again with her in future.

4 February 2026
Unprompted review

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