Chedd ltd Reviews 538

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly service, highlighting the staff's helpfulness and customer-focused approach. Many people appreciate the efficiency and promptness of the service, especially in emergencies, with issues often identified and resolved quickly. Reviewers also frequently mention the knowledge and competence of the engineers, who provide clear explanations and helpful advice. The company's communication is often highlighted as good, with staff members being particularly easy to deal with and keeping customers informed. Some customers also noted the tidiness and respect for property shown by the engineers during their work.

What people talk about most

Service

People report positive experiences with service, consistently highlighting reliability, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the company is reliable and... See more

Response time

Clients share positive opinions on response times, consistently highlighting the company's responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Chedd for a number of years for Boiler servicing. Always a friendly and professional service. Dan serviced our boiler again, always gives honest advice - never felt I've needed work done which wa... See more

Rated 5 out of 5 stars

Dan arrived on time, left his shoes on the mat and set to work giving our gas boiler its annual service. All went well and he was gone less than 30 minutes later. Friendly & helpful as ever, Chedd’s t... See more

Rated 5 out of 5 stars

GA Chedd Ltd are a brilliant company. We have used them for over 40 years both for the properties we manage, and our own boiler. They are a pleasure to deal with, conscientious and great at dealing... See more

Rated 5 out of 5 stars

Highly recommend this business. We have used Chedd Ltd for over 20 years now and have always had great service from them. The team is very responsive particularly in an emergency and have also helped... See more


Company details

  1. Gas Engineer

Written by the company

Welcome to G A Chedd, we are a plumbing, heating & gas company based in Guildford and specialising in servicing, repairs and installation. Originally set up in 1980, G A Chedd became a limited company in 1993 and have grown from strength to strength. We currently have 4 engineers working for us, all highly experienced and qualified and bringing their own strengths to the business. For your peace of mind, we are Gas Safe Registered (no. 4573) and OFTEC Registered (no. C1626), covering all of our oil, gas & LPG heating services. We are also members of CIPHE (Chartered Institute of Plumbing & Heating Engineering) and are City of Guilds Qualified. For further peace of mind, we hold public liability insurance covering up to £5,000,000. Based in Guildford, we offer our services throughout Surrey, London, Hampshire and Sussex, working extensively in Guildford, Woking, Farnham, Godalming and surrounding areas. We offer a comphrensive range of services which include, but are not limited to, servicing, repairs, installations, power flushing and more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

538 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great service

Great service. Called out for an emergency leak with our boiler and kept us informed of the progress as a part needed to be ordered. Thank you

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service once again

Great service once again. Turned up when they said they would. Protected everything and cleared up before they left. We had them for a 2 day boiler replacement and they just got on with what they needed to do. Obviously, they were taking up space in the house but they really weren’t in the way.

Good job, well done.

Thank you.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Boiler service - honest and fair

Gas boiler service plus a couple of extras. Having been recommended by a friend in Chilworth, Dan was amazing. Came on time, was friendly and polite and gave me a very detailed breakdown of information and honest appraisal including what didn't need to be done. No upsell, just honest work and very realistic and clear. Excellent price too. Cannot recommend highly enough and will be using Chedd for the foreseeable future.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

How lovely, after months of problems, being let down, ignored and ripped off to find a company that respond, answer questions, are helpful, polite and turn up on time!! As a customer I like to feel my business is appreciated and this is clearly lacking in this sector. I will be using Chedd from now on. Came from a recommendation and although I have work in progress.. so far I can also recommend. Dan was informative and knowledgeable.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service …

It’s refreshing to feel that a company is looking after its customers. I see the same engineer (Dan) every year and the work is done quickly and any relevant information provided.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Gemma was incredibly helpful. Great service!

Gemma was incredibly helpful in arranging for Dan, the engineer, to fix my Daughters problem with her Central Heating.

Dan, the engineer came out and fixed my daughter's boiler on the same day that I contacted Chedd Ltd.

He also carried out the Annual service at the same time!

This is truly a 5 star service!

I thoroughly recommend this company if you need any help or service with your plumbing or heating systems.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Boiler and gas fire service

Dan serviced our boiler and gas fire. He was professional, very pleasant and made some good suggestions as to how we could improve both the performance and safety of our appliances

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I needed a quick repair before travel

when I called needing a quick repair/ service to be done to my Baxi boiler - the lady in their office, Gemma, was very easy to deal with. She set an appt as soon as possible and i felt reassured by our conversation. She asked for all information to be passed on to the engineer to ensure the work could be done as quickly as possible. The boiler was fixed! and the engineer seemed knowledgeable and competent.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Chedd Are one of those companies you…

Chedd Are one of those companies you are really pleased you found out about. I only recently started using them based on a recommendation and they are reasonably priced, responsive and everything that is hard to find nowadays when looking for Trade Services. Would not hesitate to recommend them. 10/10.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Ched Ltd are very professional and helpful and happy to help with any query you might have however small. They are a lovely team and I would highly recommend them.

18 November 2025
Unprompted review

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