CheckPeople.com Reviews 1,295

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting unexpected charges and concerns about billing transparency. Customers frequently encountered issues with the pricing, as the advertised low initial cost often led to much higher recurring charges. Reviewers also expressed frustration with the subscription model, noting that it was difficult to cancel online and that charges continued even after cancellation attempts. The website itself was a source of dissatisfaction, with users finding it unhelpful and difficult to navigate, especially when trying to manage or cancel their subscriptions.

What people talk about most

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized recurring... See more

Price

Users describe negative interactions with price, consistently reporting hidden charges and unexpected fees.... See more

Subscription

Customers had negative experiences with subscription. Many reviewers report being charged monthly without... See more

Website

People report negative experiences with the website, citing issues such as hidden charges, old and inaccurate... See more

Cancellation

Reviewers express significant frustration with the cancellation process. Many report misleading billing... See more

Based on these reviews

Rated 1 out of 5 stars

If I could give this company 1000 negative stars, I would. Don’t waste your time & money. ABSOLUTELY A WASTE. There isn’t even accurate information most of the time. I’ve been recruiting & running bac... See more

Rated 1 out of 5 stars

Scams they r misleading and thieves never give them your cc information when you call they never answer and bombard you with unanimous charges initially they ask you to pay just $1 a search then insta... See more

Rated 1 out of 5 stars

Like many other people, I was drawn in by the $1.00 amount for an initial report. They charged my CC for an unauthorized amount and I'm having to block my CC to disallow additional charges. I've conta... See more

Rated 1 out of 5 stars

Horrible! Like the reviewer below me do not give your credit card for a subscription or you will be continually charged even after you try to cancel! Thank God, my bank cancels it for me as they have... See more

Rated 1 out of 5 stars

I looked up my name and age online. Their site listed a few things that were true about me, with a lot of other inaccurate, or false information. I clicked on do not share my information, and was inst... See more

Rated 1 out of 5 stars

I had a trial period and within that time I didn't get any information that I couldn't get off social media. The audacity to charge 30 a month after the trial ended when no service was provided. I tri... See more

Rated 1 out of 5 stars

I conducted 1 search & was offered the report for $1, no hidden fees attached, no membership required. Shouldn't have believed it. In fact, it was an "offer" that was not explicit, whereby you could g... See more

Rated 1 out of 5 stars

Misleading billing practices that set up automatic recurring charges, with no way to cancel online. The information provided is absolutely useless and incomplete. You will find more reliable informati... See more

Rated 1 out of 5 stars

I am 74, and when I asked for what I believed was a one-time search, I was signed up for a "5 day trial", which I didn't understand I was signing up for. When I looked at my Paypal account, I realize... See more

Rated 1 out of 5 stars

SCAM!!!! I would give a negative rating if I could ! Purchased 85 worth of stuff beginning of June and it has not arrived yet and I can even find the website anymore or anything about this site anyw... See more

Rated 1 out of 5 stars

This platform's operational practices appear to be highly questionable. Initial offerings are limited, with additional fees incurred for essential services. Furthermore, unauthorized charges may be ap... See more

Rated 1 out of 5 stars

What a POS platform. Doesn’t actually give you any background information and takes $30 out of your account each month even if not using it. The only upside…. Oh wait… there is none. They seriously co... See more

Rated 1 out of 5 stars

This company is a total fraud and scam. I canceled my membership before the week timeframe and they charged my account over $29 three months in a row. Don’t give them your bank or credit card informat... See more

Rated 1 out of 5 stars

Old information, not updated or current. Most info said unknown. Dont waste your money like I did! I should demand a refund! Crummy ass websites like this... I should've known better!

Rated 1 out of 5 stars

HORRIBLE. Almost impossible to cancel, and if you email they do not respond. Not only have I been charged 20 dollars every month, I went negative on my account because they kept taking more money. AFT... See more

Rated 1 out of 5 stars

Do not look up documents online!!!! Don't do it. Go to a physical government office to do your business. I was looking for information about my divorce online through CheckPeople and as soon as I paid... See more

Rated 1 out of 5 stars

I am currently in a legal fight with this company bc they keep sending me emails saying they’ve cancelled my subscription and apologize and refund me and then the next day they steal my card to char... See more

Rated 1 out of 5 stars

The website stated I had 5 days to cancel subscription. When I called to cancel the lady said I had only 3 days since I only paid a dollar. The 5 day was applicable if I paid 4.99 or something. Read a... See more

Rated 1 out of 5 stars

The usual cliche, if I could give it zero Stars I would! This company has basically stole two years of monthly charges of $29.17 per month!! And they would have their money 2 hours after my disability... See more

Rated 1 out of 5 stars

Sadly I got caught in check people.com web of thievery. I was on Michigan.gov. Some how check people overrode that website. I gave my email and credit card information. Agreed to 1 dollars for cost. W... See more

Rated 1 out of 5 stars

Would give 0 stars if I could. The captcha system doesn't work at all on Windows. So I used my phone, nbd. Then they banned me for rate limiting? After only 1 search btw - I wasn't even spamming.... See more

Rated 1 out of 5 stars

On April 19, 2025 I attempted to use this company Check People on-line background report “ trial” to determine if my search person was still alive. The trial period was one week $1.00 cost. If not can... See more

Rated 1 out of 5 stars

If you are trying to search phone numbers very few come up. I even tried my friends that is not a burner and it did not bring her up. It is garbage especially at the cost of almost $30 per month. D... See more

Rated 1 out of 5 stars

We tried to cancel after the $1 fee, and three months later these scoundrels are taking almost $30 a month out of our account!!

Rated 1 out of 5 stars

I tried to buy a one dollar background check. They immediately hit my card for $29. THREE times in a row !! thank God the money wasn't there. It was declined. I would not recommend it . But if you do... See more

Rated 1 out of 5 stars

They offer “free” background checks only to have you go through a long series of hurdles while you wait for what I assume is the system generating the report. Once it’s done you are informed there is... See more

Rated 1 out of 5 stars

I was really looking for a minus 0 star. This company keeps trying to take money out of my account. They are thieves. The information that they provide is not even accurate. Trash company

Rated 1 out of 5 stars

You have to CALL to cancel, there isn't a way to cancel it online. They will pull you in with $1.00 for "unlimited premium reports" but read the fine print. Your $1.00 gives you access for 5 day... See more

Rated 1 out of 5 stars

They say it’s only a dollar and then charge you 30 dollars every damn month without telling you! And if you use apple pay for that dollar it is IMPOSSIBLE to cancel.

Rated 1 out of 5 stars

Website said 1.00 for that search after I turned down a monthly option. I was charged the 1.00 for a bogus search, but okay, I agreed to that. Now days later, they are charging my credit card for almo... See more

Rated 1 out of 5 stars

these jokers are ASSISTING STALKERS. the person used their sites to "dox" me, then contact my friends AND business associates AND relatives, to spread evil information about me. the site... See more

Rated 1 out of 5 stars

This site is garbage, this page is useless and they are scammers. They tell you that they will count 1 dollar and then they deduct 7, then 30 dollars and so they start taking your money. Scam, Scam, S... See more

Rated 1 out of 5 stars

this guys.....charge me continue every month. I called them. they said you pay for 1 use 29.00 and after that I was authorizing them to pay every month , because I dint say that I was just one time.... See more

Rated 1 out of 5 stars

Scam! Advertised price was $1; they charged $1, then $6.95, then $29. I am disputing these charges with my credit card company

Rated 1 out of 5 stars

ZERO STARS!!!They scamed me out of a months subscription by purposely ignoring my request which they already had to cancel 2 full days before the monthly charge was due. I have the emails that show a... See more

Rated 1 out of 5 stars

I went to CheckPeople to get a background check on myself. After the whole process of getting the check, it said it would cost $1 to see the report. I had $30 in my bank account, so I thought I was g... See more

Rated 1 out of 5 stars

You sign up for unlimited checks at 28.99 but when you go to perform a check you have to pay 6.99 for a pdf or to be able to download it. They did give me a refund for a month, but I would not use th... See more

Rated 1 out of 5 stars

First of all, these jerks sneak in charges & lie on their website. They charged me $6.95 instead of $1 and then 5 minutes later charged me $30!!! 24 hour customer support my a**, they close at 5. Don'... See more

Rated 1 out of 5 stars

Please be careful with this site. If you do the $1.00 report you may get charged $18.88. Then, they place you on automatic recurring billing for services you never ordered. When you call for a refu... See more

Rated 1 out of 5 stars

I just wanted checks and ended up in scamville. Paid 29.16 a month for 6 months or more before i caught it. Paid for something I dont even know what I got. She canceled when I called but offered no... See more

Rated 1 out of 5 stars

No stars if possible. This a a fraud and ripoff. Not only do they not provide much info, everything they provide I can find for free. I cancelled my subscription and still got charged. Now I Will disp... See more

Rated 1 out of 5 stars

They advertise a $1 charge for 7 days, however they charge $29.19, and continue trying to charge $29.19, four more times back to back

Rated 1 out of 5 stars

They pretended that they were going to charge me $1, but tried to charge my card $26! They are untrustworthy.

Rated 1 out of 5 stars

Scammers, will charge you $29.16 on a recurring charge. Charged them back, don't use their service.

Rated 1 out of 5 stars

This company is huge fraud. I never signed up with them but I got charged twice. I called there customer service which was no help at all. He tried 2 get me tonsign up for different crap. He also gave... See more

Rated 1 out of 5 stars

This site should be dismantled, total rip off. Gives you very little info and no public records. Don't waste. your money

Rated 1 out of 5 stars

These people are a scam!!!!!!!! They said I just had to pay $1.00 for a report then immediately they charged me $29.17

Rated 1 out of 5 stars

Steals money from you. Signed up for the 1 dollar. Then charged me over 100 dollars. Dont waste your time. These people are scam artist.


Company details

  1. Software Company
  2. Search Engine Company

Written by the company

Looking for information on someone? Run a background check or reverse phone lookup and find address history, phone numbers, email addresses and more!


Contact info

1.2

Bad

TrustScore 1 out of 5

1K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This site is garbage

This site is garbage, this page is useless and they are scammers. They tell you that they will count 1 dollar and then they deduct 7, then 30 dollars and so they start taking your money. Scam, Scam, Scam

31 May 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE!!! THE WORST!!

If I could give this company 1000 negative stars, I would. Don’t waste your time & money. ABSOLUTELY A WASTE. There isn’t even accurate information most of the time. I’ve been recruiting & running background checks for ages. They are HORRIBLE & won’t refund your $ even after cancellation! Don’t walk ….run. They’ve stolen 150 dollars from me at least. UNACCEPTABLE!!

27 May 2025
Unprompted review
Rated 1 out of 5 stars

I am currently in a legal fight with…

I am currently in a legal fight with this company bc they keep sending me emails saying they’ve cancelled my subscription and apologize and refund me and then the next day they steal my card to charge it again

They won’t delete my card and the customer service staff is very rude , I signed up for 1 dollar service they stole 78 dollars from me and refuse to give it back

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! Like the reviewer below me do not give your credit card for a subscription or you will be continually charged even after you try to cancel! Thank God, my bank cancels it for me as they have been trying every two days to charge my account AVOID!

1 May 2025
Unprompted review
Rated 1 out of 5 stars

No stars if possible

No stars if possible. This a a fraud and ripoff. Not only do they not provide much info, everything they provide I can find for free. I cancelled my subscription and still got charged. Now I Will dispute the charges and report them to the BBB. scam 🚨 alert.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

Sadly I got caught in check people.com…

Sadly I got caught in check people.com web of thievery. I was on Michigan.gov. Some how check people overrode that website. I gave my email and credit card information. Agreed to 1 dollars for cost. Was charged for $29.17 for nothing. I called my credit card company. Fraud. I called checkpeople.com and the person asked me why I called. Just to argue with her. No refund, no apology. Sadly companies like this will continue to get away with blantly stealing.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Website said 1.00 for that search after…

Website said 1.00 for that search after I turned down a monthly option. I was charged the 1.00 for a bogus search, but okay, I agreed to that. Now days later, they are charging my credit card for almost 30.00. That is wrong. I look on the website for any "membership" that may be happening and there is no where to cancel it. I will be disputing the charge.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste money

If you are trying to search phone numbers very few come up. I even tried my friends that is not a burner and it did not bring her up. It is garbage especially at the cost of almost $30 per month. Don't subscribe. Out of over 50 number searches 4 actually showed up. That is a ridiculous percentage. I did it for 3 months.

25 March 2025
Unprompted review
Rated 1 out of 5 stars

This company is a total fraud and scam

This company is a total fraud and scam. I canceled my membership before the week timeframe and they charged my account over $29 three months in a row. Don’t give them your bank or credit card information!

3 May 2025
Unprompted review
Rated 1 out of 5 stars

I am 74

I am 74, and when I asked for what I believed was a one-time search, I was signed up for a "5 day trial", which I didn't understand I was signing up for. When I looked at my Paypal account, I realized they had charged me almost $30/month for two months for my "subscription". This is a rip-off, plain and simple.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

BAIT & SWITCH SCAM COMPANY

On April 19, 2025 I attempted to use this company Check People on-line background report “ trial” to determine if my search person was still alive. The trial period was one week $1.00 cost. If not cancelled within one week the monthly fee of $29.17 would be charged. I entered my VISA info for $1.00 fee which my bank flagged as fraudulent and declined the charge, twice. I exited the website. My error was in not deleting all my personal data. On April 20,2025, Easter Sunday I received an urgent text at 7:15AM PST from my bank FRAUD unit asking for authorization of a $29.17 charge to my account from CKCHECKPEOPLE, Orlando FL. This text woke me up, I responded NO, I did not authorize this charge, then called the FRAUD number provided. This unauthorized charge has been blocked, a dispute file opened and the $29.17 charge remains unpaid. I did not subscribe to anything this company provides. I did not receive any background check and still do not know if the person I was searching for is living or not. In checking with the Better Business Bureau, there are currently 455 complaints filed of this nature against this company. They are a bait & switch scammer. Beware, do not use.

19 April 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, will charge you $29.16 on a recurring charge. Charged them back, don't use their service.

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Scammed Too!

Like many other people, I was drawn in by the $1.00 amount for an initial report. They charged my CC for an unauthorized amount and I'm having to block my CC to disallow additional charges. I've contacted the BBB and Clark Howard. They used the Trustpilot logo on their website to indicate they are trustworthy but this is misleading. Don't use this service!!

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Actually should be zero

Actually should be zero, but you have to give a rating to start. The site is a rip off. They claimed my account was permanently suspended for cause when I had no history with them. After the $1 signup, I canceled 3 days later, and they still charged my account at the end of the "try-out" period.

25 March 2025
Unprompted review

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