Cheap Umrah Packages Reviews 68

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, especially regarding holiday arrangements and customer support. The booking process generally runs smoothly, with many noting efficient coordination of flights, hotels, and transportation. However, some customers experienced last-minute ticket confirmations, receiving them only 12 hours before departure. Additionally, while English-speaking guides were eventually arranged, some noted that Urdu-speaking guides were more readily available.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and genuine... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, care, and sincerity... See more

Holidays

Consumers find holidays to be positive. Many reviewers praise the hassle-free and well-coordinated Umrah... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the support provided,... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers booked their Umrah journeys... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just came back from Umrah using cheap Umrah package. Thanks to agent Salman who provided us the best deal and arranged 5 star hotels in both cities (Makkah & Madina) in a very reasonable price. He... See more

Rated 5 out of 5 stars

We booked our flights, accommodation in Makkah and Madinah, visas, transportation, and Ziyaraat through Cheap Umrah Packages. Everything was well arranged and hassle-free. The team was very supportive... See more

Rated 5 out of 5 stars

So far I'm in touch with Ms Samreen regarding my Hajj inquiries. It seems that she is really cooperative and eager find Right solutions for her clients. I'm hoping that I get my queries answered s... See more

Rated 5 out of 5 stars

Brother Uneeb was so so helpful in tailoring an Umrah package for our needs and in line with our budget. We are very grateful for his patience and support as we have a very busy schedule. Alhamdulilla... See more


Company details

  1. Travel Agency

Written by the company

𝐂𝐡𝐞𝐚𝐩 𝐔𝐦𝐫𝐚𝐡 𝐏𝐚𝐜𝐤𝐚𝐠𝐞𝐬 has become one of the leading Travel agency, specialist for providing the Customized Umrah packages. We are renowned Umrah tour Operators famous for providing the carefully designed Umrah Packages which suites everyone’s budget and fills all the needs of the Umrah Pilgrimage. Cheap Umrah Packages Covers all the aspects of the Umrah packages including the Umrah Indirect and Direct Flights, Hotel accommodation, Umrah VISA and Transportation Services. Cheap Umrah Packages is the best choice for perform Umrah Pilgrimage from United Kingdom. Our Vision is to provide the Umrah Travel Packages at possible cheaper prices so that our every Muslim brother from United Kingdom can offer his/her religious duties of Hajj and Umrah comfortably. We also provide the complete guide about the Umrah Pilgrimage to our customers. We will help out in every difficulty during this prestigious journey. May Allah help us to enhance your spiritual journey of Umrah! Our Staff Our Umrah Sales Representatives are one dedicated and expert level abilities. We have also hired a special assistance which assist our clients round the clock. We deal with every difficulty a pilgrim can face during the Umrah Pilgrimage. Our Staff have top level expertise in finding the cheapest flights and Hotels for your prestigious journey. We deal honestly with our customers and offer actual prices which are appeared in the systems. We does not involve any third party agents in providing the Umrah Packages. We manage the all the needs of the Umrah Pilgrims in a well-organized way. We have best management team, which manages all the matters of the Hotels and amenities within the Hotel. They also make sure that Hotel is suitable for the Umrah Pilgrimage or not. They also manage the stopovers or transit time of the Umrah Indirect Flights. They make sure that stopover time is less than six hours. Because Six hours connection time is bearable at the airport. Furthermore, they look after the matters of the Umrah VISA. They collect the details of your travel documents to issue the Umrah VISA. Our Umrah VISA agents are approved from Saudi Ministry of Hajj and Umrah. If you want to include the other provisions like meal arrangements, wheelchair assistance etc. These are the facilities which are included in the Umrah packages but rest of the provisions like Breakfast and Ziarats can be included on the request of the Umrah Pilgrims. Our 3 Star Umrah Packages are quite cheaper as compare to the Market rates and 4 Star and 5 Star Umrah Packages are very luxurious and lavish with uncountable amenities in-flight and in the Hotel. Our Umrah Flights are indirect but if you want to avail the direct flight then you have choose the Saudi Airlines or British Airways. These are only airlines which offer the direct flights to Jeddah. Provisions like Breakfast, and Ziarats are included on the request of the customers. If you want add the amenities on the flight like wheelchair, continental meals, extra legroom, extra baggage on the way back etc. you have to ask at the time of booking Umrah Package. Our special assistance team will include all the additional amenities you need. Customer Satisfaction Customers are our top priority that’s why our most of the customers are repeated customers. We provide the world-class services to our customers till they have not done their Umrah Pilgrimage properly. Moreover, we have hired special assistance team which are top Umrah specialist of the UK and available for your help round the clock. We have provided Umrah Packages to the millions of the Pilgrimage during the last forty years. And they all are satisfied from our customer services. Customer’s Feedback Alhamdulillah! We have earned repute in the Travel Industry during the past forty year. Many of Customers have written their feedback on the Trustpiolet and Feefo. These two platforms are most used review or feedback platforms. We also have good number of positive reviews on the google as well. We are very thankful to our customer those have written some precious words for us on these platforms.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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Rated 5 out of 5 stars

Shamir is the best!

Shamir has been nothing short of exceptional every time we’ve arranged our Umrah trips. From start to finish, everything is handled with care, professionalism, and genuine sincerity.

What really sets him apart is how much he truly cares — not just about the logistics, but about the experience itself. He’s always available, always supportive, and goes above and beyond to make sure everything runs smoothly and stress-free.

In something as important and personal as Umrah, having someone you can trust completely makes all the difference — and that’s exactly what you get with Shamir.

We wouldn’t go with anyone else. Highly recommended.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Hujj and…

Fantastic experience with Hujj and Umrah Hub. Shamir was professional, knowledgeable, and extremely helpful throughout our Umrah journey. Everything was organised smoothly, and his support gave us complete peace of mind. Highly recommended – thank you, Shamir, for making our trip so special.

21 February 2025
Unprompted review
Rated 4 out of 5 stars

Good company

I recently went for umrah in December 2025 and booked through Cheap Umrah Packages. On the positive side, they stayed in regular contact through the trip and provided all the relevant & necessary documents and information. I received everything via email and WhatsApp. Communication was good and they (mostly brother Salman) answered my questions promptly. The drivers were on time and flexible. The hotels were decent. I stayed at Voco Makkah which is a really nice hotel but quite far from the Haram. There is a constant shuttle bus service but be warned that traffic is so bad it is often faster to walk (20-25 minute walk). So it might not be a good choice for those who are elderly, with young kids or less mobile. The breakfast was great though. I stayed at ZAHA Madinah as well. The hotel breakfast wasn’t great but ok. The walk to Masjid Nabawi was about 10 minutes but to the ladies entrance a little more, maybe 20. The hotel has good laundry and room service. Both hotels are comfortable and clean though Zaha is a little more dated. Overall, I would recommend this company for the communication and flexibility. It might be worth shopping around in terms of cost as it was not low cost for one person especially considering the distance of the hotels and low budget airline (Wizz) on the outbound journey. However, considering the time of year (busy) and private room/car option, the cost was comparable with other companies.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Umrah package experience

We had a great experience using this Umrah package. Everything was well organised and on time. Our guide for the ziyarats was very knowledgeable mashallah which made our short stay in medina exceptionally good and we didn’t feel we missed out on anything alhamdullilah!

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience alhumdulilah

Amazing experience alhumdulilah. Everything was well organised and good communication. The taxi drivers were also very nice. The hotel in both Mecca and Medinah were very close to the al haram and a quick walking distance.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Umrah Trip!

Great communication 24/7. Pleasant experience. Any problems I had, were resolved quickly and efficiently by my agent Salman. Highly recommend this company for your Umrah experience. Mainly for Urdu Speakers.

6 January 2026
Unprompted review
Rated 4 out of 5 stars

Shamir advice to book these…

Shamir adviced to book these 2 hotels during our Umrah journey.
It was a lovely Umrah experience .

Makeram Hotel in Macca was 5 minutes walk to Alharam , like he said depending on rush and time . Lots restaurant around , pharmacy , Barbar shop etc.
Rooms were nice and big. Good size washroom .

Friendly staff polite and kind. Neat and clean . The hotel itself is a mixture of both old and new look. Carpet looks a bit....
Food excellent.

Hotel in Medina was amazing , Al Makana Rotana ...Modern looking , spacious room 5 minutes walk to Masjide Nawabi . Underground Supermarket just outside.

36 hours before flight we came to know that our TICKETS wasn't confirmed. We rang airlines they said " there is no booking under your name , your agent hasn't confirmed your ticket.
We were shocked and stressed out, couldn't sleep all night. Didn't know what are we going to do.
Hotels booked ,transfer booked but not the ticket. 12 hours before we were got the confirmation of ticket.

8 January 2026
Unprompted review

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