Cheapticketsdeal Reviews 

275
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional support, personalized attention, and clear guidance throughout their entire travel journey. Reviewers highlight that company representatives are extremely attentive, professional, patient, and quick to resolve any unexpected issues with reservations. People also appreciate the remarkably smooth booking process and the great prices available when compared to purchasing directly elsewhere. Consumers consistently note that travel agents are very easy to reach by phone and ensure all ticket reservations are confirmed promptly without delays. Travelers feel confident knowing someone is available to follow up and guarantee everything is fully prepared for their trip.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as polite, patient, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast response times and almost no... See more

Booking process

People report positive experiences with booking process, highlighting great prices and extremely helpful... See more

Price

Reviewers highlight great satisfaction regarding the price, noting that overall they save money compared to... See more

Service

Customers consistently note positive experiences with service, expressing great satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul was very helpful. I needed to figure out how to pay the fare b/c my bank fraud declined it initially AND I booked on behalf of someone else so I wasnt able to view the reservation in my profile.... See more

Company replied

Rated 5 out of 5 stars

I booked my flight to Ottawa through cheap tickets and accidentally misspelled my last name. Lea Martin from customer care has been phenomenal in helping me. She put a note for the airline at the chec... See more

Company replied

Rated 5 out of 5 stars

Lea Martin made my booking over the phone great. Making sure everything was correct and giving me confidence that everything will go well. She also made sure I had the specific seats I wanted. It i... See more

Company replied

Rated 5 out of 5 stars

My first booking was very simple and easy. I got a great price. The customer service was outstanding! Clear communication and support from Lea. I will be happy to book again through Lea and overall I... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

275 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(275)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Good service

21 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Sara,

Thank you for the kind words. We’re glad to see that your experience interacting our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Excellent customer service:)

21 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Asrar,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Tyler was great

Tyler was great. Thank you!

21 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Nancy,

Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Thank you Andrew Smith of Cheapticketsdeal

Thank you Andrew Smith of Cheapticketsdeal for your awesome help in booking our flights today. Great service, thank you.

21 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Carlos,

Thank you for the kind words. We’re glad to see that your experience interacting with Andrew Smith from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Excellent service!

Excellent service!! Adam is amazing

20 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Ramika,

Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Fast reply and confirm

Fast reply and confirm

20 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Vajidali,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Excellent experience with Adam who…

Excellent experience with Adam who really helped me to book my flight.

20 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Parmars,

Thank you for the kind words. We’re glad to see that your experience interacting with Adam Smith from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

He was calm

He was calm, understandable, and he knows exactly what should he do.

20 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Dilees,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 4 out of 5 stars

I accidentally booked the ticket twice…

I accidentally booked the ticket twice due to Firefox not giving me a confirmation. I moved to Chrome and received a confirmation. Only to find out days later that the ticket was booked twice and one had an incorrect date.

I spoke with Porter employee, Adam Smith, who was gracious to cancel the double booking with the incorrect date! And stated that I would get a refund. Very kind and great initiative.

20 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Nola,

Thank you for the kind words. We’re glad to see that your experience interacting with Adam Smith from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Tyler was good and helpful

20 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Norm,

Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

andrew has been super helpful

andrew has been super helpful — and it was a pleasure to speak to him regarding my booking. the prices are extremely good and the service is great !

20 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Robbie,

Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Good service

Good service

20 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Julie,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Great Service !!! Adam Smith…

Had Adam Smith helped us with our family vacation that was previously canceled due to the Air Canada strike, Adam helped us with a flight.

17 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Valerio,

Thank you for the kind words. We’re glad to see that your experience interacting with Adam Smith from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Great Service

Adam did a great job at finding the flight I was having trouble with. And he has continued to answer questions. I would recommend using this service anytime. thank you so much!

19 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Joanne,

Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

I had a good experience with Alex he was effecient during our call.

Overall I had a good experience at cheapticketsdeal. Alex assisted me very quickly and when I needed him to confirmed and send me via email the airline confirmation and booking number he did in a few minutes.
That was reassuring to have on hand.

19 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Michele,

Thank you for the kind words. We’re glad to see that your experience interacting with Alex from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Overall it was a great experience to…

Overall it was a great experience to book with cheap tickets, I want to thank Amy for helping me clear up all my booking questions and making everything so much easier, Thank you Amy appreciate your assistance

17 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Urvashie,

Thank you for the kind words. We’re glad to see that your experience interacting with Amy from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 4 out of 5 stars

It was straightforward when I needed to…

It was straightforward when I needed to call had an agent pick my call immediately.

19 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Adei,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 4 out of 5 stars

Amazing experience so far Andrew has…

Amazing experience so far Andrew has gone above and beyond during a death in the family appreciate his help

19 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Wayne,

Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Great deal

Alan was a great help - he got me a good deal when Air Canada were cancelling flights . I will use again

19 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Jane,

Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Andrew!!

Andrew!!! I made a big mistake on my booking but Andrew stuck with me from start to finish and helped my to correct my error. Thank you so much Andrew! You're the best!

18 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Joanne,

Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

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