Paul was very helpful. I needed to figure out how to pay the fare b/c my bank fraud declined it initially AND I booked on behalf of someone else so I wasnt able to view the reservation in my profile.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I booked my flight to Ottawa through cheap tickets and accidentally misspelled my last name. Lea Martin from customer care has been phenomenal in helping me. She put a note for the airline at the chec... See more
Company replied
Lea Martin made my booking over the phone great. Making sure everything was correct and giving me confidence that everything will go well. She also made sure I had the specific seats I wanted. It i... See more
Company replied
My first booking was very simple and easy. I got a great price. The customer service was outstanding! Clear communication and support from Lea. I will be happy to book again through Lea and overall I... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 1-888-964-5001
- support@cheapticketsdeal.ca
- cheapticketsdeal.ca
4.8
Excellent
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lucas was patient knowledgeable and so…
Lucas was patient knowledgeable and so helpful he made sure we knew all our options and helped us get a deal that worked perfectly for our budget and needs helped us expedite our payment and booking HIGHLY RECOMMEND.
5 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Amandeep,
Thank you for the kind words. We’re glad to see that your experience interacting with Lucas from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Good to go
Got very good deal comparatively and the customer service is good and very quick
11 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Vishnu,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Kyra Lee is so insightful and helpful
Kyra Lee is so insightful and helpful
11 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Tharshan,
Thank you for the kind words. We’re glad to see that your experience interacting Kyra Lee with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
excellent job
17 July 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Lea Martin was great and easy to work…
Lea Martin was great and easy to work with. 5/5
6 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Ekbal,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Tyler was very helpful No nonsense easy…
Tyler was very helpful No nonsense easy to book with
5 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Karmel,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Jenny helped me book my tickets on…
Jenny helped me book my tickets on call. Really appreciate how easy she made it for me.
17 August 2025
Reply from Cheapticketsdeal
Dear Amanda,
Thank you for the kind words. We’re glad to see that your experience interacting with Jenny from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Prompt service, unbeatable prices
Great service, it’s been an amazing experience. Lea Martin (Priyanka) has been very helpful in resolving my queries. In the age of call centres keeping you on hold for hours, them picking up the phone on first ring is just unbelievable. Price wise, no need to say that they’re the most competitive I have found on my last two bookings with them and even small perks added to my ticket (like free baggage) are just awesome. I hope they’re able to retain great employees like Lea and continue providing top quality service.
4 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Reply from Cheapticketsdeal
Dear Chloe,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Adam was really helpful!!!
Adam was really helpful!!!
I had a situation a day before I was flying, which has affected my holidays!
I have contacted to ask a couple of things, and I have just being helped by Adam, initially via chat, then he gave a call to explain me things better.
I have to say, he was really nice, very helpful and patient as I asked tons of questions.
15 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Paul,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Great experience
Great experience, Adam was very helpful and reassuring in the whole travel process !
2 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Penelope,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Rare GREAT Customer Service
I have had 2 great experiences so far with 2 separate representatives (Jenny Smith the first trip across country and especially Zoe Carter on the way back)! In a time when customer service is severely lacking, both of these ladies went above and beyond to the point where I was questioning what the catch was! There was no catch or trick or scam, it was legitimate great service and I highly recommend cheapticketsdeal, as a seasoned traveller, because of them! Thank you Jenny and Zoe!
2 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Jean,
Thank you for the kind words. We’re glad to see that your experience interacting with Jenny and Zoe Carter from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
When my original flight needed to be…
When my original flight needed to be changed, Jessica handled everything with speed and professionalism. She quickly arranged an alternate flight and made the entire process seamless. I truly appreciated her clear communication and calm approach.
3 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Gaurav,
Thank you for the kind words. We’re glad to see that your experience interacting with Jessica from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Great service
Tyler was amazing to work with and helped me to problem solve. I will purchase flights from this company again as it was a great experience.
31 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Tanya,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Tyler was awesome with his…
Tyler was awesome with his extraordinary customer service love to be here again and again.
23 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Ridhima,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I’m very pleased with Alex’s service
I’m very pleased with Alex’s service. He was professional
28 August 2025
Unprompted review
Reply from Cheapticketsdeal
DearJuri,
Thank you for the kind words. We’re glad to see that your experience interacting with Alex from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I had a great experience with my travel…
I had a great experience with my travel agent Andrew. He went above and beyond to make my booking smooth and even offered me a free carry-on bag, which was a wonderful surprise. Excellent service and highly recommended!
28 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Jin,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Reply from Cheapticketsdeal
Dear Siddharth,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Jessica was very supportive and…
Jessica was very supportive and attentive. She answered all my queries with a smile (even through chat)
26 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Vishal,
Thank you for the kind words. We’re glad to see that your experience interacting with Jessica from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I am very happy with the representative
I am very happy with the representative, he was very helpful and very polite. Even that the ticket I bough online was not available he offered me more options.
Thank you very much,
Amparo
26 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Amparo,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
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