Paul was very helpful. I needed to figure out how to pay the fare b/c my bank fraud declined it initially AND I booked on behalf of someone else so I wasnt able to view the reservation in my profile.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I booked my flight to Ottawa through cheap tickets and accidentally misspelled my last name. Lea Martin from customer care has been phenomenal in helping me. She put a note for the airline at the chec... See more
Company replied
Lea Martin made my booking over the phone great. Making sure everything was correct and giving me confidence that everything will go well. She also made sure I had the specific seats I wanted. It i... See more
Company replied
My first booking was very simple and easy. I got a great price. The customer service was outstanding! Clear communication and support from Lea. I will be happy to book again through Lea and overall I... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 1-888-964-5001
- support@cheapticketsdeal.ca
- cheapticketsdeal.ca
4.8
Excellent
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zoe responded with customer care and…
Zoe responded with customer care and clear responses
9 July 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Emma,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Tourist from United Kingdom visiting…
Tourist from United Kingdom visiting Canada for 6 days. Making an internal trip from Toronto Pearson airport to Edmonton, Alberta for 2 days and needed a cheap ticket. Helped by an extremely professional and helpful bloke. Thanks a lot, David Wilson. Getting the ticket and subsequent changes done was very easy and quick. Very happy customer
8 July 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with David Wilson from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I truly appreciate David's prof. service
I greatly appreciate the patience and kindness David Wilson offers at my phone enquiries for round trip tickets from Toronto to Calgary last minute booking. David is compassionate, attentive and understanding when he notices that this is a bereavement trip.
4 July 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Ida,
Thank you for the kind words. We’re glad to see that your experience interacting with David Wilson from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I would say its the fastest customer…
I would say its the fastest customer service i had over the phone. AMY helped me to resolved the issue smoothly. Great service!
2 July 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Wendy,
Thank you for the kind words. We’re glad to see that your experience interacting with Amy from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Wonderful customer service
Wonderful customer service, thank you Kyra for all your help!
6 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Rim,
Thank you for the kind words. We’re glad to see that your experience interacting with Kyra from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Excellent Service
Excellent service from cheapticketsdeal. Quick, efficient, and very helpful with booking my flight. Had a great experience with Amy, she was patient and very helpful.
30 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Smily,
Thank you for the kind words. We’re glad to see that your experience interacting with Amy from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Adam was very knowledgeable and…
Adam was very knowledgeable and efficient. He handled all my requests in a very friendly and competent way. Thanks! I am very grateful.
12 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Amar,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Great experience with ALMA GARCIA
22 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Thanks and appreciation to Alma Garcia
Firstly, I quickly found the tickets I needed. Secondly, the company, in the person of Alma Garcia, showed me maximum attention and maintained contact with me the entire time the transaction went through. Alma Garcia accompanied me in a difficult situation in a very friendly and professional manner. Thanks a lot!
22 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Elina,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
A truly human being.
C'est que Mme TYLER a une aptitude pour résoudre une situation en avantage autant envers le client et pour la compagnie quelle rend services
This is because Ms. Tyler has the ability to resolve a situation to the advantage of both the client and the company she serves.
18 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Excellent Customer service
Excellent Customer service.
David helped us with our travel tickets.
12 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with David from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Great fares, reputable company
I found amazing fares from CheapTicketsDeal.ca on Kayak and immediately booked them. I didn’t get my tix immediately so I was very concerned that I had booked with a disreputable site, so I called their number and spoke with Eric who assured me that the tix would come in 24 hours. He was right. They did come and he called me personally to let me know. I got the best price and have completed my travel which went without a hitch. So grateful to have been able to find an affordable ticket for my unplanned travel!
8 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Great customer service and great ticket…
Great customer service and great ticket deals. Eric helped me resolve an issue with the booking and helped me book the flight. So thank you Eric. Over all great site to book your next flights.
4 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Jay,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Made purchasing the ticket easy and…
Made purchasing the ticket easy and straightforward. Thanks to Eric for his help and effort to make sure that there is no problem with my reservation.
8 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Taravat,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Found some direct flights at the best…
Found some direct flights at the best price - Had a pleasant follow up call from Alan Brown an hour after booking to confirm details- very professional - Thank you
3 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Shelby,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Fast response
2 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Yousef,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Exceptional Service
Thank you to Alma Garcia for all of her help with my trip! I appreciate the Extra time she spent with me going over my luggage and all my questions!
3 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Val,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
My experience is too good with Alan…
My experience is too good with Alan brown. He patiently listened my issue and solved it. Great to deal with him.
1 June 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Harinder,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Excellent service rep Adam
Very good experience with their service rep Adam who was very helpful when I made a mistake with my card details. Flight prices were very competitive.
17 April 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Philip,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Zoe Carter provided excellent customer…
Zoe Carter provided excellent customer service when I had to change my return flight for a medical problem. The only issue was that I still had not received my confirmation from the airline 18 hours later and needed it to check in since the confirmation number had changed. But I called and someone helped me. The site is great because there are no waits to talk to capable, kind, friendly people.
24 April 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Matthew,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe Carter from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
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