Smooth transaction. Hope no issue with the tickets. However price jump a bit during transaction. Was wondering caused by demand or advertising tactics. Updated: During online checked in, it wa... See more
Company replied
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Review summary
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Reviews shaping this summary
The booking process was smooth but when the payment successful confirmation email was received and told to check if info is accurate, I noticed a minor error in one of the passenger's birthday date. W... See more
Company replied
This is my first time using Cheaptickets' services. I am surprised with the immediate reactions to all my requests. The paperworks followed immediately after I confirmed my purchase of the travel tic... See more
Company replied
It was reasonably easy to navigate n booking was quite smooth though I had to answer many additional add ons. Price was generally lower than others. True to your word, etickets were confirmed via em... See more
Company replied
Company details
Written by the company
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Contact info
4.1
Great
7K reviews
Asks customers to review
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Easy n clear info
9 July 2026
Reply from Cheaptickets.sg
We're so glad to hear that our information was clear and easy to understand. We appreciate your positive feedback!
Reply from Cheaptickets.sg
We're so happy to hear you found our booking process easy, secure, and speedy with competitive prices! Thank you for your kind words.
Reply from Cheaptickets.sg
We're so glad you found our booking process easy and our fares reasonable. We appreciate your positive feedback!
This is my first time using…
This is my first time using Cheaptickets' services. I am surprised with the immediate reactions to all my requests. The paperworks followed immediately after I confirmed my purchase of the travel tickets. Every aspect of my travel was completed within a few minutes. I seldom experienced such efficiency. Kudos to all the staff involved. I will certainly use this agency again
6 July 2026
Reply from Cheaptickets.sg
We are so happy to hear about your positive first experience with our services! It's wonderful to know that our efficiency and quick responses to your requests made your travel planning so smooth. We truly appreciate your kind words and look forward to assisting you with your future travel needs. Thank you for choosing us!
Lousy system
Lousy system. The booking number is not recognised from the airline. I unable to my airasia online check on 12/7/26 due to booking number is super long and the airline not recognised of it. This is my 1st time use cheapflight an this also my last time to use cheapflight
2 June 2026
Reply from Cheaptickets.sg
Hello Kui,
Thank you for reaching out.
The airline code required for AirAsia online check-in was provided directly inside the e-ticket document sent immediately after the booking was confirmed. This specific airline locator is separate from the longer booking reference number.
An email has been sent to you with these exact check-in details clearly outlined.
Kind regards,
Steve
Cheaptickets
Fast efficient user friendly website
4 July 2026
Reply from Cheaptickets.sg
We're so glad to hear you found our website fast, efficient, and user-friendly. Your positive feedback is truly appreciated!
Reply from Cheaptickets.sg
We appreciate you sharing your feedback regarding additional fees. We are reviewing our policies to ensure transparency. We offer a so called premium package to avoid fees after your purchase, that may be of help next time. Have a great trip . Kind regards Anne
bad ux to scam people to select…
bad ux to scam people to select products they wouldn't buy otherwise.
29 June 2026
Reply from Cheaptickets.sg
We appreciate you sharing your feedback regarding our user experience. We are actively reviewing our design to ensure clarity and fairness for all users. We do want to emphasize that we dont force anyone to by anything. All products need to be selected based on your preference. Kind regards Anne
Convenient and price is cheaper than…
Convenient and price is cheaper than booking at site itself
26 June 2026
Reply from Cheaptickets.sg
We're glad you found our booking convenient and affordable. We appreciate your positive feedback!
I booked in 3 times
I booked in 3 times. This web simple and easy thankss for cheap flights
26 June 2026
Reply from Cheaptickets.sg
We're glad our website made booking easy and helped you find affordable flights. Thank you for your continued support!
Reply from Cheaptickets.sg
We're glad you found the booking process easy and clear. We appreciate your feedback!
Reply from Cheaptickets.sg
We're glad you found booking easy and affordable. Thank you for your positive feedback!
Yesterday I was trying change my flight…
Yesterday I was trying change my flight to 24 june but told me I can't and cannot be refunded because the ticket not issued yet since is not issued why cannot be refunded or change date
22 June 2026
Reply from Cheaptickets.sg
Hello Wai sum,
It is understandable that this situation is confusing when a ticket has not been issued yet.
When a flight change or refund is requested, the total cost depends on the airline policy and our service fees. In some cases, these combined fees are higher than the original price paid for the ticket. When this happens, a refund is unfortunately not possible because the costs exceed the value of the ticket. Booking a completely new ticket is often the best and most affordable option in these instances.
I hope that I gave you a clear explanation.
Kind regards
CheapTickets
Bianca
The booking process is easy and…
The booking process is easy and straight forward, the ticket issued was within 4 hours instead as per mention 4 days. Pleased with it
22 June 2026
Reply from Cheaptickets.sg
We are so pleased to hear that our booking process was easy and that you received your ticket so quickly. Thank you for your kind words!
Fast provision of tickets with short…
Fast provision of tickets with short deadline. Well done team
21 June 2026
Reply from Cheaptickets.sg
We're happy to hear we could provide your tickets quickly. Thank you for your kind words!
The booking system simple
The booking system simple, easy and reliable.
In addition it offers the best price.
20 June 2026
Reply from Cheaptickets.sg
We're so glad you found our booking system simple, easy, and reliable. We appreciate you highlighting our competitive pricing.
Reply from Cheaptickets.sg
We're happy to hear that!
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