cheap-taxis.com Reviews 479

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the service as excellent, highlighting the efficiency and ease of their overall experience. People frequently commend the drivers for being on time, pleasant, courteous, and helpful, often making the journeys enjoyable and comfortable. The vehicles are consistently described as immaculately clean, comfortable, and well-maintained, contributing to a high-quality travel experience. However, some customers also noted issues with drivers being rude, shouting, and taking them to the wrong hotel, leading to stressful and unpleasant situations. There were also instances where drivers were late or did not show up, causing significant inconvenience and stress, especially when flights were involved. A few other people also felt that some drivers engaged in practices that raised safety concerns, or that the vehicles had mechanical issues.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as excellent and outstanding.... See more

Staff

Reviewers highlight ambiguous aspects of staff, with many praising drivers for being friendly, helpful, and... See more

Location

Customers had ambiguous experiences with location, with some reporting positive arrivals where drivers were... See more

Price

Users describe ambiguous interactions with price, with many reviewers finding the pricing very competitive... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some experiencing significant issues. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really reliable and comfortable drive. Extremely cheap considering the distance travelled from airport to hotel. Our driver (Alex) was extremely friendly and easy to find when we arrived at airport. O... See more

Company replied

Rated 5 out of 5 stars

We used Cheap Taxis for a transfer from Reus Airport to La Pineda and back after a week. The driver Cosme was already waiting for us at the airport helped with our suitcase and the drive was very enj... See more

Company replied

Rated 5 out of 5 stars

Chambery to Meribel family transfer Good communications, good price, great, friendly driver - Andrejs, from Latvia, who enabled us to stock up at a down the valley supermarket to keep our self cate... See more

Company replied

Rated 5 out of 5 stars

Extremely well priced for our return journey was even able to add extra passengers for our return at a very competitive rate Very good communication as to where they would wait for us also text o... See more

Company replied


Company details

  1. Taxi Service
  2. Minibus Taxi Service

Written by the company

Choose cheap taxis.com for your taxi service from Bergamo, Verona, Palma, Ski from Geneva, Chambery and Innsbruck, Cheap-taxis.com transfers you can trust


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

479 reviews

5-star
4-star
3-star
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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliable courteous company

We used this taxi company for our pick up to and from our hotel and airport. Both were great, clean vehicle and very nice drivers who both drove safely. The booking system was simple and easy with prompt replies. Would highly recommend and would use again.

28 November 2023
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Reply from cheap-taxis.com

Thanks Lynn for the great review, so glad you enjoyed our services - looking forward to seeing you again

Rated 5 out of 5 stars

Excellent service

Excellent service - drivers very friendly, pleasant and on time.
Would recommend this company to anyone and please believe the price it can not be beaten.
Well done :) you should be proud of your team

17 November 2023
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Reply from cheap-taxis.com

Thanks for the review of our Fuerteventura service. Thanks so much for the 5 stars and the recommendation, looking forward to seeing you again

Rated 5 out of 5 stars

Excellent service

This year was the 2nd time I have used cheap taxis’ and I received the same brilliant service as I did last year. I would highly recommend using this service.

21 October 2023
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Reply from cheap-taxis.com

Many thanks for the lovely review and the 5 stars. Nice to see you becoming a regular :)

Rated 5 out of 5 stars

Brilliant service

Really competitive price. Fantastic service. Totally reliable and will definitely use again in the future.

6 October 2023
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Reply from cheap-taxis.com

Thanks for the 5 stars glad you enjoyed our services, looking forward to seeing you again

Rated 5 out of 5 stars

Used Cheap Taxis for trip from Alicante…

Used Cheap Taxis for trip from Alicante to Moraira in July. Absolutely brilliant from the moment of booking, always kept informed, drivers friendly (had Carlos) and excellent, bang on time - will definitely use again.

8 July 2023
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Reply from cheap-taxis.com

Lovely review Jules, Alicante is one of our most popular transfers. Looking forward to your next booking with us :)

Rated 5 out of 5 stars

Pisa airport transfersed Cheap taxis for airport transfer…

Used Cheap taxis for airport transfer from Pisa to Lucca, Excellent service, on time good clean car and pleasant drivers. With time on our hands on the return the driver even went out of the way a bit to point out some of the historical buildings in Pisa. Will definately be recommending and using again at any airport in Europe I see that service.

2 October 2023
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Reply from cheap-taxis.com

Thanks so much for the 5 stars and the great review Janet, lovely to hear you were looked after

Rated 5 out of 5 stars

Used in Menorca in May from airport to…

Used in Menorca in May from airport to villa & return .. 9 adults, 2 toddlers & a baby … with so many of us & with young ones we couldn’t have had an easier experience. Excellent service all round!! Emails before arrival , driver was on time, very friendly & drove steadily and vehicle very clean. Have booked again for next year in Tenerife.

26 May 2023
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Reply from cheap-taxis.com

Great review John, glad you loved the service in Menorca, your Tenerife will still be the same standard. Nice to see you will be a regular client :)

Rated 5 out of 5 stars

Transfer from Milan to Lake Garda , Excellent and professional service from…

Excellent and professional service from cheap taxis on our holiday last week. Booked return transfer from Milan Bergamo to Gardone Rivereria. Really easy booking system and response received immediately. Taxi was immaculate and driver was really careful and felt really safe. Would definitely book again .

7 October 2023
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Reply from cheap-taxis.com

Many thanks Delyth for taking te time to review our transfer services. Nice to hear you will book again with us and thanks for the 5 stars

Rated 5 out of 5 stars

Great, Reliable and Affordable!

This is a great company. We arranged three transfers. 1) Naples Airport to hotel in Ravello (1 hour away)

2) We had a van take us from our hotel in Ravello to Pompeii and wait for us with our bags while we saw the ruins, then take us all to Herculaneum, and wait for us while we saw those ruins, and then take 4 of us to the Naples airport.

3) A car to pick up two of us at the Herculaneum archeological site and take us back to the hotel in Ravello.

Paul checked the order with us to make sure it was correct, sent us the confirmations and all cars showed up on time. The drivers were great and spoke English. The texted us on WhatsApp when they arrived and we had zero problems. Really professional. The price was also the lowest we could find. We highly recommend this company.

7 October 2023
Unprompted review
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Reply from cheap-taxis.com

Fabulous review Jamison thanks so much and thank you for the recommendation it's lovely to hear :)

Rated 5 out of 5 stars

Great service

Great service. Easy to book on-line. Lovely driver very friendly. Highly recommend.

30 September 2023
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Reply from cheap-taxis.com

Thanks for the recommendation Amy, it means a lot to us. So glad you enjoyed our services. Hope to see you again

Rated 5 out of 5 stars

All worked perfectly

Booked one in Mallorca. Best price, on time both ends, polite drivers, clean cars, what more do you need?

30 September 2023
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Reply from cheap-taxis.com

Lovely review Ker, we try our best to get the bast rates but keep standards high. Thanks for the 5 stars

Rated 5 out of 5 stars

The service we received was perfect

The service we received was perfect
We were picked up on time both from and to the airport.
The driver was friendly yet professional.
I wouldn’t hesitate in using this company again.

6 September 2023
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Reply from cheap-taxis.com

Thanks so much Wendy for the lovely review of our services and also the 5 stars, see you next time

Rated 5 out of 5 stars

Efficient transfer Company

Don't be put off by the name of this Company. They are indeed cheap but besides that they offer an excellent service from start to finish! Booking confirmations are very detailed and although our flight was two hours late the driver was waiting at the appointed area and provided a swift transfer to our Hotel in Cala D'or. The return transfer was equally efficient. I would recommend this Company and will certainly use them again.

17 September 2023
Unprompted review
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Reply from cheap-taxis.com

Bob thanks so much for the recommendation, we are so glad you found our services value for money and efficient. Hopefully, we will see you again soon.

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Easy transaction to book! Emails answered quickly and all details sorted efficiently. Excellent value!
Drivers on time and exactly where they said they would be at the airport and on the return journey from our hotel!
Overall a very friendly and efficient service!
Our driver ( Niko) on both legs of our journey was a pleasure to deal with! Informative and friendly
I have no hesitation in recommending this company to anyone and will use in future to wherever I will be needing a transfer service.

27 September 2023
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Reply from cheap-taxis.com

Thanks so much Alan for the 5 stars and so glad you will become a regular using our great service

Rated 5 out of 5 stars

Cheap taxis were great

The driver was at the airport waiting for us. He was helpful with the luggage. Didn't really Converse with us, but not a problem.
Driver picked us up right on time and we had a smooth transfer back to Palma airport.
Before our arrival I changed the pick up time which was arranged promptly. They kept in contact during our stay and were all in all excellent.

8 September 2023
Unprompted review
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Reply from cheap-taxis.com

Thanks Lisa for the lovely read. We're so glad you found our services excellent. We hope to see you again soon.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Kept well informed at all times. Transfer taxis were early for collection and pickup. Excellent minibus. Drivers courteous and friendly. Best transfer ever

20 September 2023
Unprompted review
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Reply from cheap-taxis.com

Thanks so much for the 5 stars Julie. So glad you enjoyed our services. Hope to see you next time.

Rated 5 out of 5 stars

Used these guys on a few occasions now

Used these guys on a few occasions now, always on time and a smooth transfer also reasonably priced. I’ll use again definitely. Friendly and efficient drivers. 5 🌟

25 August 2023
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Reply from cheap-taxis.com

Love to see regular clients Stephen. Thanks so much for the great review and the 5 stars.

Rated 5 out of 5 stars

Excellent service

Very impressed with the service provided, from start to finish.
Pickups on time for both journeys. Polite drivers, clean and comfortable vehicles.
Will definitely use again and will recommend to others.

7 September 2023
Unprompted review
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Reply from cheap-taxis.com

Glad you enjoyed the service Jayne and thanks for the recommendation.

Rated 2 out of 5 stars

Terrible service

I booked a transfer online and paid a £10 deposit. Our flight landed on time but it took about 45 mins to get through passport control. There was noone waiting for us in the arrivals holiday so I rang their office and was informed their driver was in the parking lot and would soon be with us. He arrived and offered no apology and sauntered to the car with a visit to the toilet en route. Having boarded the minibus it took him 5/10 minutes before he drove out of the car park during which we were sitting in a hot minibus. About 5 minutes into the journey he pulled off onto a piece of waste land and eventually told us he wasn't allowed to drive any further for about 10 minutes!! So we are sitting in a hot minibus on a piece of waste land near a roundabout. His English wasn't good but he soon got the message that we were very unhappy and he set off after about 5 minutes.
It was an awful start to our holiday and quite stressful.

1 September 2023
Unprompted review
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Reply from cheap-taxis.com

Many thanks for the feedback, we have looked deeper into this as this is a very strange situation we have not encountered before. All drivers are allowed to work so many hours but must ensure sufficient rest periods. We have asked for a response to this specific incident and hopefully will get response. Can I apologise for the situation this put you in and we agree not the best start to a holiday.

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