Excellent service from a tradition brand. I ordered a nice pair of oxfords which unfortunately were too tight for my feet. The quality of the shoes was impeccable and even if I had to send them b... See more
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At Cheaney, we believe that classic styles gain their reputation not by refusing to change, but through their ability to adapt to a world of constant variation - it is this innovation that has kept us at the forefront of English shoemaking for 135 years.
Contact info
69 Rushton Road, NN14 2RR, Desborough, United Kingdom
- 01536 760 383
- customerservices@cheaney.co.uk
- cheaney.co.uk
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Replied to 100% of negative reviews
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Fast delivery and very happy with the…
Fast delivery and very happy with the quality and finish on the pair of boots and shoes that I ordered, these will clearly last for years and well worth the investment
Excellent quality shoes
Great quality and design
Repeat customer. Cheaney offer high quality English made boots and shoes. They are pricey because they are well made with high end materials although there are sale offers from time to time. There are always new designs offering a different twist on traditional footwear.
Elodie Shoes Mocha
Excellent quality and really comfortable shoes.True to size.
Stylish and I know I will have them for a long time.
My boots were amazing quality
My boots were amazing quality , and even better were in the sale . Unfortunately the driving shoes were too small, I phoned up to ask advice about sizing and was told to buy to size, regretfully they were too small.
Beautiful shoes at a fair price.
Beautiful shoes at a fair price.
Quality will never be cheap, but Joseph Cheaney offer high quality shoes at fair value and could be considered cheap when compared against similar brands.
Quick reliable delivery, great product as always
Quick reliable delivery.
Size guidance spot on.
Cheaney always provide top class…
Cheaney always provide top class footwear and service.
You get what you pay for.
A very satisfied customer.
Excellent service, assistance and advice given by the 2 staff in your Edinburgh store. They did everything that they said they would do and well within the timescales that they indicated. They also had a thorough knowledge of the product that they were selling. A trustworthy and excellent service giving a superb and stylish product. Delighted by every aspect of my first ever dealings with Joseph Cheyneys - thank you!
No nonsense
No nonsense, seamless order processing -product accurately described size and fit perfect- and above all quality of shoes could not be surpassed!
Long live British craftsmanship.
first pair of shoes from this company
first pair of shoes from this company. arrived on time, and look to be a great quality item. will wear them a few times and then probably buy another pair. These were in the sale so a safe way to try the product.
All good
All good, the delivery was quick, the product is superb. The price point is very high though
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