I’m absolutely over the moon with my Chaunceys flooring. It is a real feature in our hallway and we’ve used in living and bedroom. We loved the colour so much we bought the oil and used on stairs and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have recently worked with Chauncey’s and more over Eve Underhill to fulfill a clients flooring project in a Barn Conversion. My client had laid a bedroom floor a few years ago at a p... See more
Company replied
Drew was really helpful with sourcing old pitch pine flooring. Great communication throughout and a pleasure to deal with. Would happily recommend.
Company replied
If you're looking for incredible customer service and fantastic quality flooring, you've found the right place. We've been a customer of theirs for years, and every time we've done an extension or... See more
Company replied
Company details
- Flooring Store
- also in
- Floor Refinishing Service
- Floor Sanding and Polishing Service
- Wood and Laminate Flooring Supplier
- Wood Floor Installation Service
Written by the company
Chaunceys Timber Flooring is a family-run company based in Bristol. We have been supplying our sustainable, high-quality timber flooring to homeowners, award-winning architects, design and build companies, and renowned interior designers since 1988. Our knowledgeable team will work closely with you every step of the way to achieve the best product and finish to meet your requirements, bringing your design vision to life with beautiful wood flooring that will stand the test of time.
Contact info
Unit 1 St Philips Trade Park, BS2 0YB, Bristol, United Kingdom
- 01179713131
- Sales@chauncey.co.uk
- chauncey.co.uk
4.7
Excellent
25 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always recommend Chaunceys Timber…
I always recommend Chaunceys Timber flooring as I have yet to find a better supplier of wood flooring.
Its great that our clients can go to the showroom (which is very impressive) and see and feel the products and know that what they order will turn up on site.
14 April 2025
Unprompted review
Quality materials, lovely staff, competitive price!
Really impressed by the quality of the materials and knowledge of the staff who were extremely helpful and friendly throughout the whole process! the turnaround was really quick and the floor looks fantastic, loved the customisation process and getting the exact finish i wanted at a great price. Thanks again!
14 July 2025
Unprompted review
Reply from Chaunceys Timber Flooring
Hi Matt,
Thank you so much for your kind words! We're delighted to hear that you were impressed with the quality of our materials and the support from our team. It’s always our goal to be helpful and approachable throughout the process, so your feedback means a lot.
We’re especially pleased that you enjoyed the bespoke finish — helping customers achieve their perfect floor is what we love most.
Thanks again for choosing Chauncey Timber Flooring.
Warm regards,
Clare
Terrible customer relationship and not professional
We had a terrible installation and customer relationship experience with this company. They did damage our new built home during installation and left gaps between the floor and the skirting boards. Later on, they tried to rectify some of the damages but caused a lot of inconvenience for us. They do not have a process driven professional approach or warranty policy. We would definitely NOT recommend Chaunceys Timber Flooring.
P.S. They somehow got removed our Google review.
23 December 2021
Unprompted review
An absolute pleasure to deal with...
Great floor and hands down the best company we dealt with during our house project. A breath of fresh air.
3 December 2019
Unprompted review
Reply from Chaunceys Timber Flooring
Thank you so much for you for lovely comments. We always strive to give our customers the best service and provide the highest product quality, so it's excellent to get this feedback!
The very best floor ever!
I have been enjoying my beautiful engineered oak flooring (underfloor heated) for well over two years now and am delighted with how it has performed. There is no sign of warping or shrinkage and it has maintained its colour despite having had a great deal of sunshine this summer. I have even kept the sample piece which I proudly show to visitors if they are considering having a wooden floor. I cannot recommend Chaunceys highly enough.
11 July 2018
Unprompted review
Reply from Chaunceys Timber Flooring
Thank you so much for your glowing review, Rosemary. We are so glad you are still enjoying your floors!
-Chaunceys
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.