Stephane, our driver, was fantastic. Arrived early with a name card. Took us everywhere we asked for and added his own recommendations that were great. He was always waiting and ready for us regardles... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our driver, Ricky was punctual, friendly and helpful. He is a careful and safe driver. His car was immaculately clean. I would have no hesitation in engaging Ricky again, and to recommend him to other... See more
Company replied
Big shoutout to Fabien Honestly couldn’t have asked for better service, execution and efficiency especially in such a difficult time in Dubai. With multiple last minute changes, and many hours... See more
Company replied
Sonny did a great job of explaining the history and also interesting facts of where we visited. I would recommend the use of this Driver, he is safety minded, courteous, and presented our journey/tour... See more
Company replied
Company details
Written by the company
Global Premium Chauffeur Service At Chauffeurs & Services, we deliver more than transportation. We create an exceptional travel experience, with professional multilingual chauffeurs, premium vehicles, and unmatched reliability across Europe, the United States, the Middle East and beyond. From airport transfers to tailored long-distance journeys, our service is designed for those who demand comfort, discretion, and global consistency. Driving sustainably, globally Our modern fleet includes electric and low-emission vehicles. Our eco-driven philosophy extends from smart route planning to our partnership with Stripe Climate, helping remove CO₂ from the atmosphere with every ride. Clear, upfront pricing No surprises. No hidden fees. The price you see is the price you pay whether you're in Geneva, Dubai, London, or Miami. For business or leisure, one global standard: Luxury, trust, and environmental responsibility wherever you travel.
Contact info
Baarerstrasse 43, 6300, Zug, Switzerland
- +41447976124
- booking@chauffeur-services.com
- chauffeur-services.com
4.4
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Our whole experience with…
Our whole experience with Schauffer-services was perfect. The communication was flawless and the booking system is very user friendly and made the whole process easy. Mr. Champroux and his team are great and helpful in every situation. All the drivers were professional and always on time. I highly recommend!
3 March 2025
Unprompted review
Reply from Chauffeurs & Services
Thank you so much for your review! 🌟
We’re delighted to hear that your experience with us was seamless from start to finish. Providing smooth communication and professional service is our top priority, and we’re glad Mr. Champroux and our team exceeded your expectations.
Your recommendation means a lot to us! We look forward to welcoming you again for your next journey.
Reply from Chauffeurs & Services
Thank you Craig, and sorry for this late reply. We hope to drive you again soon.
The Chauffeurs & Services team
This company is excellent
This company is excellent - great professionalism and availability. totally recommended.
25 January 2025
Reply from Chauffeurs & Services
Thank you Cecilia, and sorry for this late reply. Your recommendation means a lot to us.
The Chauffeurs & Services team
Great service
Great service. Chaffeur Virgilijus was there when I landed, and ready to go, accommodated my dog and was friendly for the drive to London. Thanks so much.
5 January 2025
Reply from Chauffeurs & Services
Thank you JB, and sorry for this late reply. Virgilijus will be happy to hear that you and your dog travelled well!
The Chauffeurs & Services team
Work ethics and professionalism
11 December 2024
Reply from Chauffeurs & Services
Thank you for taking the time to share your experience with us! We’re glad to hear that you were pleased with the work ethics and professionalism we provided. If there’s anything we could improve to make your experience even better, please don’t hesitate to let us know. Your feedback is invaluable, and we hope to have the opportunity to assist you again in the future!
Best,
Chauffeurs & Services
I highly recommend his services!
I am very grateful to Fabien and the entire team for all the care and attention they gave to all the transfers we booked. He was very attentive to detail, responded quickly and answered all my questions. All the services were carried out as planned, I highly recommend his services!
29 December 2024
Reply from Chauffeurs & Services
Thank you so much for your kind words and recommendation! We are thrilled to hear that you had such a positive experience with our services. Fabien and the entire team take great pride in ensuring every detail is taken care of and that all questions are promptly answered. Your satisfaction means the world to us, and we’re delighted everything went as planned. We look forward to assisting you again in the future!
Best,
Chauffeurs & Services
Reply from Chauffeurs & Services
Thank you for your review! We’re delighted to hear that you found our service professional, respectful, and client-oriented. Providing exceptional service to our clients is always our top priority. We look forward to serving you again in the future!
Chauffeurs & Services
I would like to take a moment to praise…
I would like to take a moment to praise our incredible agent, Fabian. We’ve been using his services for two years now, and we are consistently satisfied every time. We keep coming back because of the excellent service we receive. My boss, his family, and friends also highly praise you and always recommend your services.
I want to especially thank Fabian for being so dedicated and always available—whether it’s during the day, after hours, or on holidays. We truly appreciate him and the hard work he puts into ensuring his customers are taken care of. Without a doubt, he is an amazing professional who goes above and beyond.
Thank you again for everything!
14 December 2024
Unprompted review
Reply from Chauffeurs & Services
Dear Romi,
Thank you so much for your kind words! We're thrilled to hear that Fabian has consistently provided excellent service over the past two years. It's wonderful to know that you, your boss, and your circle appreciate his dedication and hard work. We truly value your trust and look forward to continuing to serve you. Your ongoing support means a lot to us!
Thank you again for sharing your experience!
Best,
Chauffeurs & Services
Three great experiences
Have used three times on this trip. Excellent service, friendly chauffeurs that made us feel special. Was so easy and less stressful than worrying about a Uber or taxi being available. Highly recommend!
30 November 2024
Reply from Chauffeurs & Services
We're delighted to hear about your great experiences with us and truly appreciate you choosing us multiple times during your trip! It means so much to know our chauffeurs made your journey feel special and stress-free. Providing reliable and friendly service is always our priority, and we're thrilled we could deliver that for you. We can't wait to assist you on your next adventure!
Chauffeurs & Services
Bad experience: no security on their financial transactions
I was charged an extra 108 Euro without prior notification based on a false bill from the driver and on my return, the driver sent me a message that he will not pick me up unless I pay home 100 Euro. The retrun false chargers were stoped by the company.
6 December 2024
Reply from Chauffeurs & Services
Dear Madam,
Thank you for your feedback. We understand that your experience did not meet your expectations, and we would like to clarify a few points.
The €108 charged corresponds to a detour requested by you to two additional addresses, in accordance with the pricing conditions specified at the time of your booking.
However, we acknowledge that the driver’s direct request for €100 was entirely inappropriate and against our company’s rules. As soon as we were informed, we immediately suspended the driver and launched an internal investigation to ensure this does not happen again.
We sincerely apologize for this incident and for the inconvenience caused. Customer satisfaction and safety are our top priorities. Please feel free to contact us directly if you would like to discuss this matter further.
Kind regards,
Driver was extremely friendly and…
Driver was extremely friendly and knowledgeable. Shared information about the sites or places we drove past. Humorous and entertaining. Went beyond just being a chauffer to us and made sure we were well taken care of.
27 November 2024
Reply from Chauffeurs & Services
Thank you very much for your review! We're delighted to hear your chauffeur went above and beyond, sharing knowledge and making your journey enjoyable. We look forward to serving you again soon!
Chauffeurs & Services
Reply from Chauffeurs & Services
Thank you for your feedback! We're delighted to hear that everything went smoothly for you. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Chauffeurs & Services
Drivers very friendly and on time
Drivers very friendly and on time. I will use again and highly recommend.
31 October 2024
Reply from Chauffeurs & Services
Thank you for your kind feedback! We’re delighted to hear that our drivers met your expectations with friendliness and punctuality. It was our pleasure to serve you, and we look forward to welcoming you back on your next journey.
Best,
Chauffeurs & Services
Excellent Service
Our chauffeur, Mr. Fabien Champroux, was excellent!!! He made sure that we were comfortable and made stops when needed. He also helped us with luggage and made sure we were taken care of at the hotel before departing. We’ll definitely be using this company again!
12 October 2024
Reply from Chauffeurs & Services
Thank you so much for your review! We're delighted to hear that you had a great experience with our service. Providing a comfortable and seamless journey is our top priority, and we're glad to know that Fabien went the extra mile to make your trip enjoyable. We look forward to welcoming you again in the future. Safe travels, and see you next time!
Best regards,
Chauffeurs & Services
We flew into CDG from the United States…
We flew into CDG from the United States and then took a train from CDG to Lyon.
We had a long day. It was nice to have someone pick us up in a very comfortable vehicle and bring us to our destination.
3 October 2024
Reply from Chauffeurs & Services
Thank you very much for sharing your experience! After such a long day of travel, we're happy to hear that our comfortable vehicle and reliable service made your journey to your destination more pleasant. We hope to welcome you again soon!
Chauffeurs & Services
Reply from Chauffeurs & Services
We appreciate your feedback! It’s great to hear that you were satisfied with our punctual service, clean car, and friendly driver. We look forward to serving you again!
Chauffeurs & Services
Chauffeurs & Services were awesome
Chauffeurs & Services were awesome. We had meetings in 4 different cities, and they were always on time, making the business trip smooth and enjoyable. Will hire them again next year 10/10
19 September 2024
Reply from Chauffeurs & Services
Thank you for your amazing feedback! 😊
We're delighted to hear that Chauffeurs & Services helped make your business trip seamless and enjoyable. Timeliness and top-notch service are our priorities, and it's wonderful to know that we delivered on that.
We’re excited to have the opportunity to serve you again next year! 🚘✨
Should you have any specific requests for your upcoming trips, feel free to reach out. We’re here to ensure everything goes perfectly!
The Chauffeurs & Services Team
Amazing service and driver
The car was very comfortable, the timing was exact but what made our day even better was the driver, Ulrich. He went out of his way to make us feel comfortable and nothing was too much trouble. He assisted with advice, information and made little detours of interest but kept perfectly to the itinerary and timing. An amazing gentleman that helped make our day perfect.
12 September 2024
Reply from Chauffeurs & Services
We truly appreciate your feedback!
We're thrilled to hear that you had an amazing experience with our service and that Ulrich made your day even more special. It's great to know he went above and beyond to ensure your comfort and provided valuable insights along the way. We'll make sure to pass along your compliments to him.
We're glad we could contribute to making your day perfect, and we look forward to welcoming you again soon!
Chauffeurs & Services
Fantastic drivers and on time
Fantastic drivers and on time. Lovely clean cars. Thank you.
3 September 2024
Reply from Chauffeurs & Services
Thank you so much for your review! We're thrilled you enjoyed the experience with our punctual drivers and clean vehicles. It was a pleasure serving you, and we look forward to your next journey with us!
Chauffeurs & Services
Reply from Chauffeurs & Services
Thank you so much for your kind words!
We're delighted to hear that you had a positive experience with our punctual and courteous drivers. Your satisfaction is our top priority, and we look forward to serving you again in the future. Safe travels!
Chauffeurs & Services
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