Alanna had cut my hair and she did an amazing job, after a few not so great haircuts I had trouble trusting people but she gave me everything I asked for and made it such a fun good experience, she wa... See more
Company replied
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See what reviewers are saying
First time visiting chatters in Timberlands and my hairstylist Melissa, she was absolutely amazing. Great to meet her. She listened to exactly what I wanted offered amazing suggestions and my hair c... See more
Company replied
Always clean premises. Staff all friendly and helpful. Jonnie, my stylist, never keeps me waiting. Jonnie is very talented, tell him what you like and he delivers. Cutting short hair is an art, a... See more
Company replied
My 12 year old daughter, who suffers from high anxiety & ADHD went in, to have her ears pierced. Melissa the stylist & piercer, made her feel VERY comfortable & calm. She did the piercing with ex... See more
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Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
500 Timberlands Drive, T4P 0Z4, Red Deer, Alberta, Canada
- +1 403-967-1257
4.7
Excellent
710 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Alanna had cut my hair and she did an…
Alanna had cut my hair and she did an amazing job, after a few not so great haircuts I had trouble trusting people but she gave me everything I asked for and made it such a fun good experience, she was great to talk to and really brought my hair back to life! I 10/10 recommend her!!
24 March 2026
Unprompted review
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you had such a positive experience! It's wonderful that you felt heard and that your hair goals were achieved. We appreciate your recommendation!
Melissa is awesome
Melissa is awesome
She knows her stuff ..great conversation and I'm so pleased when I walk out of the salon
9 October 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you had such a wonderful salon experience! It's great to know that you enjoyed the conversation and expertise. Thank you for your positive feedback!
It was my daughters very first haircut…
It was my daughters very first haircut (3)yr old she did great and my son (5)yr old did really good both my kids were happy and I was also happy with how well the hairstylist did,thank you so much we will be back soon.
11 October 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that your children's first haircuts were a success! It's wonderful that everyone had a positive experience, and we truly appreciate your kind words. We look forward to seeing you all again soon.
My stylist (Melissa) was on time
My stylist (Melissa) was on time, offered coffee/tea. She was professional and friendly and offered suggestions as to helping me decide on colour for my hair.
16 October 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that your stylist was on time and offered you coffee/tea! It's wonderful that she was professional and friendly and offered colour suggestions. We appreciate your feedback!
Fantastic 10/10
Listened to me and my request and my first time leaving happy and 100% what I’d asked for in 2 years!
11 October 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you left feeling satisfied! It's wonderful to know we met your expectations, and we truly appreciate your positive feedback.
Better than what I was trying to achieve.
My gal Vanessa listened and gave honest and realistic feedback .
My goal was not achieved, but exceeded my expectations, on the end result. My stylist took time to carefully try to achieve what was in my mind.
10 October 2025
Reply from Chatters Hair Salon - Timberlands
We're glad you enjoyed your experience and appreciate the stylist's dedication to understanding your vision. Thank you for sharing your positive feedback; we value it greatly!
Reply from Chatters Hair Salon - Timberlands
We're glad you enjoyed your experience and found our environment peaceful. We appreciate you trusting us with your hair needs!
Reply from Chatters Hair Salon - Timberlands
We appreciate you taking the time to share your experience. We're so happy you enjoyed our incredible store and haircut!
Exactly what I wanted!
Exactly what I wanted!
Vanessa listened to my wishes, gave me her professional opinion and her suggestions and the result was great hair.
8 October 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you got exactly what you wanted! We appreciate you sharing that our stylist listened to you and provided great suggestions, resulting in great hair!
Reply from Chatters Hair Salon - Timberlands
We're glad you enjoyed your haircut! Thank you for sharing your positive experience with us; we appreciate it.
Happy customer
First person I met when I walked in was so friendly and happy. The hairstylist is awesome, always happy with my cut.
7 October 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you felt welcomed and that you are always pleased with your haircuts. Thank you for sharing your positive experience with us!
Had time for a walk in
Had time for a walk in, quick service and my hair looks lovely!
6 October 2025
Reply from Chatters Hair Salon - Timberlands
We're delighted you enjoyed our quick service as a walk-in, and that you are pleased with how your hair looks! Thanks for your positive feedback!
Reply from Chatters Hair Salon - Timberlands
Were glad you found your service friendly and speedy!
Great Salon
Melissa does an amazing job with cuts and colors. Hair products are great quality to buy as well.
4 October 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you had an amazing experience with your cuts and colors! We appreciate you mentioning the great quality of our hair products. Thanks!
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you feel your hair is always done perfectly. We appreciate you taking the time to leave us this wonderful feedback!
Great customer service
4 October 2025
Reply from Chatters Hair Salon - Timberlands
We are glad to hear you had a great experience!
Reply from Chatters Hair Salon - Timberlands
We're delighted to hear that you found her nice and polite! We appreciate you letting us know you received knowledge on hair products.
Reply from Chatters Hair Salon - Timberlands
We appreciate you sharing that you had the best service! We are so glad you had a positive experience with us.
From the minute you walk in the door …
From the minute you walk in the door to the minute you walk out of the shop, the customer service is EXCELLENT. Every person is friendly, and helpful. Melissa, my hair stylist took excellence to a new level. Her skill and personality makes it all work, and the rest is just a bonus.
2 October 2025
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you enjoyed the excellent customer service and friendly atmosphere. We appreciate you taking the time to share your positive experience with the stylist's skill and personality!
Reply from Chatters Hair Salon - Timberlands
We're happy to hear that you had a great experience with your hairdresser, and we appreciate your intention to return.
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