Chatters Hair Salon - The Quarry Reviews 530

TrustScore 5 out of 5

4.8

3 Quarry Street, #11, T4C 0T4 Cochrane, AB, CA


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Rated 5 out of 5 stars

Cassandra is absolutely amazing! She’s always so kind and patient, and she truly takes the time to listen. Every visit feels comfortable and relaxed because she’s so genuine and caring. She gives fant... See more

Company replied

Rated 5 out of 5 stars

I made an appointment last minute and was sitting in the salon chair within an hour. Great head massage My stylist was Chasity, who gave me a style I asked for and I was incredibly happy with t... See more

Company replied

Rated 5 out of 5 stars

I had an appointment with Danielle at Chatters and, as always, she was fantastic! I was taken in right on time, she’s super friendly and easy to talk to, and she styled my hair beautifully—exactly why... See more

Company replied

Rated 5 out of 5 stars

I am so happy with my haircut at Chatters Cochrane! Ralph really listened to what I wanted and gave me the perfect style. The salon was clean, welcoming, and I felt great walking out. Highly recomm... See more

Company replied


Company details

  1. Hair Salon
  2. Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

530 reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I have curly hair and am very hesitant…

I have curly hair and am very hesitant to try a new stylist but was very happy with Cassandra, fastest haircut I've had and awesome job!

16 October 2025
Chatters Hair Salon - The Quarry logo

Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you had a great experience! It's wonderful that you were pleased with your haircut and how quickly it was done. We appreciate your feedback!

Rated 5 out of 5 stars

Cassandra is absolutely amazing

Cassandra is absolutely amazing! She’s always so kind and patient, and she truly takes the time to listen. Every visit feels comfortable and relaxed because she’s so genuine and caring. She gives fantastic advice on hair care and style, and her haircuts are always perfect — you can tell she really knows her craft. I always leave feeling confident and refreshed. Highly recommend Cassandra if you’re looking for someone talented, professional, and warm!

15 October 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you enjoyed your visits! It's wonderful to know that you felt comfortable and refreshed, and that you appreciated the advice and haircuts. Thank you for recommending our services!

Rated 5 out of 5 stars

Lacie is an excellent stylist!

Lacie, always does an excellent cut. She is super friendly and listens and response to any changes I request.

7 October 2025
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Reply from Chatters Hair Salon - The Quarry

We're so happy to hear that you consistently receive excellent haircuts! It's wonderful that our stylist is friendly and responsive to your requests.

Rated 5 out of 5 stars

I made an appointment last minute and…

I made an appointment last minute and was sitting in the salon chair within an hour.
Great head massage
My stylist was Chasity, who gave me a style I asked for and I was incredibly happy with the result. She was precise with a delicate touch, for lack of a better word, I was comfortable to the point I wanted to take a nap.
The draw back to my visit were the two ladies down stairs whom I would hear cracking up with laughter whilst getting my hair cut. Very unprofessional, in fact it made me wonder if they were laughing at me. Then I thought, truly not because my stylist was Indigenous and so was I.
All in all the important point! I walked out feeling glamorous.

9 October 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you were pleased with your style and head massage! We appreciate your feedback regarding the noise level and will address this to ensure a more relaxing environment for everyone. Thank you for your review!

Rated 5 out of 5 stars

I am so happy with my haircut at…


I am so happy with my haircut at Chatters Cochrane! Ralph really listened to what I wanted and gave me the perfect style. The salon was clean, welcoming, and I felt great walking out. Highly recommend Ralph at Chatters Cochrane!

12 October 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear about your fantastic haircut experience at our Cochrane location! It's wonderful that you felt heard and received the perfect style. We appreciate your recommendation and hope to see you again!

Rated 5 out of 5 stars

The company was able to find us a great…

The company was able to find us a great stylist. Her name is Danielle

Our thoughts and prayers are with Dana and her family

7 October 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you had a positive experience with the stylist. We appreciate your feedback. Our thoughts are with Dana and her family during this time.

Rated 5 out of 5 stars

Excellent Service and Beautiful Styling

I had an appointment with Danielle at Chatters and, as always, she was fantastic! I was taken in right on time, she’s super friendly and easy to talk to, and she styled my hair beautifully—exactly why I keep coming back. Highly recommend her!

7 October 2025
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Reply from Chatters Hair Salon - The Quarry

We're so happy to hear that you consistently have such a wonderful experience! It's great to know that you appreciate the stylist's friendliness and skill. We appreciate you recommending her!

Rated 5 out of 5 stars

Lovely man

Lovely man. Great hair cut!

7 October 2025
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Reply from Chatters Hair Salon - The Quarry

We're glad you enjoyed your experience; we appreciate your positive feedback and are grateful for your review.

Rated 5 out of 5 stars

Cochrane Chatters

Lacey is the best!

7 October 2025
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Reply from Chatters Hair Salon - The Quarry

We are so happy to hear that you had such a wonderful experience. Thank you for taking the time to share!

Rated 5 out of 5 stars

Great meticulous job!

Great meticulous job!! Lovely!

6 October 2025
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Reply from Chatters Hair Salon - The Quarry

We appreciate you taking the time to share your wonderful experience. We're so glad you are happy with our meticulous work!

Rated 5 out of 5 stars

Excellent

Everyone at this location is friendly and happy.
I always get what I have asked for in a cut and color and the estimate is always the final price.
Highly recommend this Chatters!

3 October 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you enjoyed your experiences with our team and services. It's great to know that you were satisfied with your cut and color and that the estimate matched the final price. Thank you for recommending us!

Rated 5 out of 5 stars

Ralph was incredible

Ralph was incredible

i went in for a blow out, my hair is horrible to work with the more you brush it the more it sticks to itself, i have never had a better experience at a salon, he is detail oriented, quick, and such a sweetheart. thank you chatters and Ralph!

3 October 2025
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Reply from Chatters Hair Salon - The Quarry

We're so happy to hear that you had such a wonderful salon experience! It's great to know that you felt well taken care of, and we appreciate you taking the time to share your positive feedback. Thank you!

Rated 5 out of 5 stars

Kristen was so professional and…

Kristen was so professional and provided such individualized service.

30 September 2025
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Reply from Chatters Hair Salon - The Quarry

We're so glad to hear that you received such individualized service and found our team member to be professional. We appreciate your feedback!

Rated 5 out of 5 stars

Danielle is a great hairdresser really…

Danielle is a great hairdresser really enjoy my time with her I am happy with my haircut

30 September 2025
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Reply from Chatters Hair Salon - The Quarry

We're so happy to hear that you enjoy your time with your hairdresser and are happy with your haircut! We appreciate you sharing your experience.

Rated 5 out of 5 stars

I got exactly what I asked for

I got exactly what I asked for, and my hair turned out amazing.

20 September 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that you are pleased with the results and that your hair turned out amazing. Thank you for your positive feedback!

Rated 1 out of 5 stars

Not listen to

The stylist did not seem to know what he was doing. I was at the appointment for over 4 hours to get a cut and foils, the colour was nothing like I had asked for or had agreed too, when letting him know how I liked to hair cut (I always get layers) he simply said no even after I asked three times. I would be able to let the colour slide if it had been done properly but when getting highlights he put a basically black base and then red highlights that are not blended.

27 September 2025
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Reply from Chatters Hair Salon - The Quarry

We appreciate you taking the time to share your experience. Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.

Rated 5 out of 5 stars

Always a great experience.

Cassandra always does such a wonderful job with my daughter's hair. She is kind and patient and cares about balancing my daughter's wants with my needs and approval. The store is always neat and well stocked and we enjoy looking around if we have to wait, which is usually not long.

20 September 2025
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Reply from Chatters Hair Salon - The Quarry

We're happy to hear that your daughter's visits are wonderful. It's great to know that our team member is kind, patient, and attentive to your needs. We're also glad you enjoy our well-stocked store. Thank you for your positive feedback!

Rated 5 out of 5 stars

Dany is an absolute WIZARD

Dany is an absolute WIZARD! She took the photos for inspiration and made it reality. I am beyond thrilled. She is amazing!!!

17 September 2025
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Reply from Chatters Hair Salon - The Quarry

We are so happy to hear that you feel that way about the photos. It is wonderful knowing we made your vision a reality, and we appreciate your amazing feedback!

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