Had a wonderful experience with Franc with a C! After moving to North Bay from Nova Scotia 6 years ago, it's been a real struggle finding a stylist who can cut thick curly hair (without ending up wit... See more
Location
Switch location1800 Sheppard Avenue East, #1088, M2J 5A7 Toronto, North York, CA
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I had an amazing experience at Chatters at Fairview Mall! Sophia gave me the perfect cut, paying attention to every detail I wanted. She really listened to what I was looking for and delivered even be... See more
Company replied
Sophia Chung from Fairview Mall never fail to go above and beyond to her clients to have a good hair colouring treatment. I experienced a comfortable treatment and received a good advice about which h... See more
Company replied
Everytime I go to chatters in Fairview mall. I always have the best experience. Emma did my hair today and did such a wonderful job! She took her time, listened to what I wanted and did an amazing job... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1800 Sheppard Avenue East, #1088, M2J 5A7, Toronto, North York, Canada
- +1 416-497-9234
Replied to 96% of negative reviews
Typically replies within 48 hours
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Had a wonderful experience with Franc…
Had a wonderful experience with Franc with a C! After moving to North Bay from Nova Scotia 6 years ago, it's been a real struggle finding a stylist who can cut thick curly hair (without ending up with a shelf at the back and not being able to wear your hair down.)
While in the area for a ringette tournament, did a walk-in for my grandaughters' hair cut. Saw a curly haired lady getting a nice cut and asked if I could be squeezed in. Franc was my stylist. Told him what I wanted, layers with( no shelf). He promised it would be the best cut I ever had. He was right! Exactly what I wanted. Beautifully layered curls, removed the bulk, very knowledgeable, professional, detail oriented, guiding me through every step. An overall great experience. Super friendly environment, fun chatting. I highly recommend Franc. I will be returning. It will be worth the drive. A great hair cut changes how we feel every day. After 6 years, Thank you!

Reply from Chatters Hair Salon - Fairview Mall
The hairstylist - Sofia
The hairstylist, Sofia, is excellent. She accomodates every request and comes up with new ideas. She's amazing!

Reply from Chatters Hair Salon - Fairview Mall
Wonderful experience
Wonderful experience. Had Shazia and would definitely come again. Price for what I wanted done was reasonable and less than I thought.

Reply from Chatters Hair Salon - Fairview Mall
I had a wash and blow dry with Sophia.
I had a wash and blow dry with Sophia.
She was excellent as always. She takes the time to do everything so well and makes it a wonderful experience.

Reply from Chatters Hair Salon - Fairview Mall

Reply from Chatters Hair Salon - Fairview Mall
Misleading Quote for Cut and Colour Service
I went into Chatters in person to inquire about an appointment for the cut and colour 50% off deal and was told by the receptionist that Sophia would be able to do it for me for that price. I did not question it because a store employee should be knowing of these things. Plus, I had previously booked an appointment with Sophia in the same year and received a 50% discount on the colour service with a full-priced haircut. During the date of appointment, at checkout Sophia told me that she is an elite stylist so she will charge full price for both haircut and colour. It was very misleading for them to give a false quote. I am frustrated because the only reason I booked the service was because it was within my budget with that discount! I tried contacting the store by phone again after just to double check and speak to the manager but they left me on hold and did not get back. Very disappointed and displeased. Won't be returning if this is not resolved soon.

Reply from Chatters Hair Salon - Fairview Mall
Got an appointment straight away and…
Got an appointment straight away and the service was excellent

Reply from Chatters Hair Salon - Fairview Mall
Everytime I go to chatters in Fairview…
Everytime I go to chatters in Fairview mall. I always have the best experience. Emma did my hair today and did such a wonderful job! She took her time, listened to what I wanted and did an amazing job chopping my hair! Emma is one of my favourite hairstylists and she did an amazing job with my brow lamination a week before! She’s very professional and such a sweetheart. I do recommend seeing her for hairstyling, colour, or for your brows!! 10:/10. I loving going to chatters, everyone knows my name lol

Reply from Chatters Hair Salon - Fairview Mall
Worst place ever
Worst place ever
I had a 4:30 appointment, the procedure started by 4:50. The eyebrow tint came off in 48 hours never coming back ever again. The store rep was so rude when I asked for a developer

Reply from Chatters Hair Salon - Fairview Mall
Mahshid Was amazing with the…
Mahshid Was amazing with the haircutting and also root colours beside her Servis. She was so kind and make me comfortable during the time that I was there.!!!

Reply from Chatters Hair Salon - Fairview Mall
Stylist Emma helped with hait cut and…
Stylist Emma helped with hait cut and color. she is experienced and advised me the right color to match my personality. She was extremely patient and stayed calm even beyond her shift hours as it took little bit to get it dry and done. I appreciate her help and recommend her for your styling. Thanks Emma😇

Reply from Chatters Hair Salon - Fairview Mall
Not worth spending $300 on hair color
Did not get the outcome after spending $500 on hair colour (base+highlight), haircut

Reply from Chatters Hair Salon - Fairview Mall
Sofia always work her magic
Sofia always work her magic! Her passion and attention to detail show in the way she meticulously styles my hair every time which makes me feel confident and happy every time I l step out the salon!
I highly recommend her!

Reply from Chatters Hair Salon - Fairview Mall

Reply from Chatters Hair Salon - Fairview Mall
Shaz is great and so friendly
Shaz is great and so friendly . I did a Color and hair cut and it turned out so great I love it thank you so much Shaz you rock!!!!!!

Reply from Chatters Hair Salon - Fairview Mall
skin around eyebrows broke out
skin around eyebrows broke out
judging by the lack of antibacterial preventative measures (which i had to ask for at least after the session)
at least clean the skin before and put something soothing and antibacterial after
awful
basic antiseptic treatment should be taught

Reply from Chatters Hair Salon - Fairview Mall
Emma does a great job on hair
Emma does a great job on hair, she has cut and coloured my hair and I was so pleased

Reply from Chatters Hair Salon - Fairview Mall
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