Chatters Hair Salon - Creekside Reviews 724

TrustScore 4.5 out of 5

4.7

12024 Symons Valley Road Northwest, #152, T3P 0A3 Calgary, AB, CA


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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I left the Creekside location earlier this year due to distance, but I haven’t found a stylist who understands my needs as well as Montana. She always listens, knows exactly what works for... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Jiff for over a year now, and I couldn’t be happier with my experience every single time! Jiff is not only incredibly skilled with haircuts and styling, but he also takes the t... See more

Company replied

Rated 5 out of 5 stars

Tran is lovely, her experience is evident. I have never been great at deciding my son’s hair cut and she made it so effortless. Also so helpful while I embrace my wavy hair.

Company replied

Rated 5 out of 5 stars

Jaira.V ,did her job in a very impressive way! My child was happy to get a haircut without any complaints or fear! He's not reluctant to get a haircut anymore instead wants to go to the same place aga... See more

Company replied


Company details

  1. Hair Salon
  2. Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 12024 Symons Valley Road Northwest, #152, T3P 0A3, Calgary, AB, Canada

  • +1 403-274-1010

4.7

Excellent

TrustScore 4.5 out of 5

724 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My long haired

My long haired, teenage son loved his experience with Martha, especially his undercut

11 October 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that your son loved his experience and his new undercut! Thank you for sharing this positive feedback with our team.

Rated 5 out of 5 stars

Tran did an amazing job

Tran did an amazing job. I've never had a hair cut look so sleek and sassy!!! I love it.

10 October 2025
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Reply from Chatters Hair Salon - Creekside

We're so happy to hear that you love your sleek and sassy haircut! It's wonderful to know the stylist did such an amazing job for you. Thanks for your feedback!

Rated 3 out of 5 stars

Salon needs updating.

Salon needs updating.

2 October 2025
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Reply from Chatters Hair Salon - Creekside

Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.

Rated 5 out of 5 stars

Tran knows her hair

Tran knows her hair! Got a nice haircut and got an unplanned hair color consultation. So grateful! I’ll be back!

9 October 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you enjoyed your haircut and color consultation! We appreciate your kind words and are so grateful for your intention to return.

Rated 5 out of 5 stars

Great people

Great people, great haircut, great service

28 September 2025
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Reply from Chatters Hair Salon - Creekside

We appreciate your positive feedback! We are so glad you enjoyed our great service, haircut, and people.

Rated 5 out of 5 stars

Pam was amazing

Pam was amazing. Showed her a picture of the hair I wanted and she made it happen. She has great relevant communication. Loved chatting with her. Honestly will be going back to her.

2 October 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you had such a positive experience! It's wonderful that we could achieve your desired look and that you enjoyed your time with us. We appreciate your feedback and look forward to seeing you again.

Rated 2 out of 5 stars

Poor haircut experience

I mentioned on the phone I had curly thin hair. I was offered some appointment slots. I should've specified I needed/wanted someone with some experience with curly hair..
The hairdresser was lovely, just clearly inexperienced with curly hair. Terrible hair cut. No style. Flat. Dull. Hardly any curls. Just very disappointed.

3 October 2025
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Reply from Chatters Hair Salon - Creekside

We appreciate you sharing your experience. We're sorry to hear the haircut didn't meet your expectations for curly, thin hair. We'll review this feedback to improve our service and better match stylists to client needs.

Rated 5 out of 5 stars

Josie listens to what I want and gives…

Josie listens to what I want and gives me a great cut

4 October 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you were satisfied with your haircut and that we met your expectations! We appreciate your feedback.

Rated 5 out of 5 stars

Was very enjoyable

Was very enjoyable, it was on time and enjoyed the conversation with my stylist.

4 October 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you found your experience enjoyable and timely. We appreciate your kind words about the conversation with our stylist!

Rated 5 out of 5 stars

Tianna’s incredible work !!

Tianna does incredible work ! I trust her to do whatever she thinks would suit my complexion the best and she does great every single time !!

1 October 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you appreciate the wonderful work and trust in the recommendations. Thank you for your positive feedback; it means a lot to us!

Rated 5 out of 5 stars

Always good!

1 October 2025
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Reply from Chatters Hair Salon - Creekside

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

Jeff Q is the best !

Jeff Q gives the best head massages (no nails), and gives fantastic attention to detail when it comes to your hair. I always leave there feeling and looking great.

30 September 2025
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Reply from Chatters Hair Salon - Creekside

We're happy to hear that you enjoyed your experience! We appreciate you mentioning the fantastic head massages and attention to detail you received. Thanks for your feedback.

Rated 5 out of 5 stars

Outstanding Stylist at Creekside

⭐️⭐️⭐️⭐️⭐️
I left the Creekside location earlier this year due to distance, but I haven’t found a stylist who understands my needs as well as Montana. She always listens, knows exactly what works for me, and brings such skill and care to every appointment. Thank you, Montana, for your wonderful expertise and talent, I truly appreciate you and look forward to seeing you again in the not-too-distant future!

29 September 2025
Chatters Hair Salon - Creekside logo

Reply from Chatters Hair Salon - Creekside

We're happy to hear that you had such a wonderful experience. It's great to know that the stylist understood your needs so well and provided such skillful care. We truly appreciate your kind words and look forward to your next visit!

Rated 5 out of 5 stars

Consistency scores high

I like to write reviews as I believe in sharing good experiences. I have been coming here for years and I am always happy with the results. Thanks Creekside Chatters.

29 September 2025
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Reply from Chatters Hair Salon - Creekside

We appreciate you taking the time to share your positive experience. We're happy to hear that you are always pleased with our services, and we thank you for your continued patronage over the years.

Rated 5 out of 5 stars

Excellent service

Professional and friendly

27 September 2025
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Reply from Chatters Hair Salon - Creekside

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

Great stylist for short hair

Friendly and attentive front desk staff. Josie does a great job cutting short hair. She listens to me and cares to have a happy customer.

25 September 2025
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Reply from Chatters Hair Salon - Creekside

We're so happy to hear that our front desk staff were friendly and attentive! It's great to know that you feel listened to and cared for, and that you are a happy customer.

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