Cailley was awesome! Skilled and even took my glasses into consideration while cutting my bangs. It's difficult finding someone who knows their way around thick hair, even harder to find a stylist tha... See more
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See what reviewers are saying
Absolutely LOVE Kent at this location. A loyal customer here which I’ve never been before.
Everyone was nice in the front end, but my stylist kinda barely spoke to me. Kind of a bummer because I'm a doofus, but thats just a matter of personality preferences, not skill or talent. His cut w... See more
Company replied
Bryan was great! Very talented and easy to communicate with. Gave me a wonderful haircut and balayage. He recommended the color that would go well with my skin tone and also made sure that it’s someth... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
6455 Macleod Trail Southwest, #144, T2H 0K8, Calgary, AB, Canada
- +1 403-252-9805
4.7
Excellent
482 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Absolutely LOVE Kent at this location
Absolutely LOVE Kent at this location. A loyal customer here which I’ve never been before.
13 September 2025
Worst haircut trim
I came in for a haircut to cut off my dead ends. She didn’t wash my hair just dry cut it. I asked for her to take off the dead ends as it was getting tangled. She cut maybe 3 mm off all the time saying “gourgous “ “gourg” repeatedly. When I went to pay it was $70 for the worst trim I’ve ever had. I am so unimpressed as I had to go to another salon and pay for another haircut to get the dead ends cut off. Extremely disappointed.
Stacy
25 September 2025
Reply from Chatters Hair Salon - Chinook Centre
We appreciate you taking the time to share your experience. We're sorry to hear that the haircut did not meet your expectations, and that you had to seek another salon to address the dead ends. Someone from our leadership team will reach out in the coming days to discuss further solutions for you.
My girl was amazing
My girl was amazing. She listen to what I wanted and I loved how it turned out. Exactly what I asked for
9 October 2025
Reply from Chatters Hair Salon - Chinook Centre
We're happy to hear that you loved the result! It's wonderful to know our team member listened to your preferences and delivered exactly what you envisioned. Thank you for your feedback!
It was a friendly environment
It was a friendly environment, and I'm satisfied from your service
12 October 2025
Reply from Chatters Hair Salon - Chinook Centre
We're happy you found our environment friendly, and we're thrilled that you are satisfied with our service! We appreciate your positive feedback.
Reply from Chatters Hair Salon - Chinook Centre
We're happy to hear that you had a great experience. We appreciate your positive feedback!
I had taken my mom in law to shave her…
I had taken my mom in law to shave her head as she is going through chemotherapy for breast cancer, hence I had to inform them that the scalp is very delicate and sensitive so we need to be gentle. The lady at the reception desk was so kind and generous and said will take care of her today and dint charge us a penny. Very kind human being, My mother in law was in tears when I told her this and she appreciated her kindness so much.
Thank you very very much girl, you have a big heart and that goes long way. In this economy not everyone still thinks like you and we really appreciate you doing so.
The hairdresser was really nice and gentle too. He did an amazing job and made my mother in law feel comfortable and made her laugh so much that she didn’t feel sad at all to shave her head.
AMAZING STAFF AMAZING PEOPLE
11 October 2025
Reply from Chatters Hair Salon - Chinook Centre
We're so touched by your experience and appreciate you sharing it. We're happy we could provide a comfortable and supportive environment during this time. It means a lot to us that our team's kindness made a difference. Thank you for your kind words!
I liked the kindness and sweet…personality of Cailley
I liked the kindness and sweet personality of Cailley however it took a few visits to correct the problems. My only complaint now is that roots are not dyed the same color as rest of hair. The roots are golden and the rest is ash blonde. If Cailley wrote down the formula that she is using when I'm happy with end result next time in would just be a copy of the last, as it stands I'm getting a different shade every time.
3 October 2025
Reply from Chatters Hair Salon - Chinook Centre
We appreciate your feedback and are glad you liked the kindness you experienced. We're sorry to hear about the color variations and that it took multiple visits. We'll review our processes to ensure color consistency in the future. Thank you for bringing this to our attention.
Reply from Chatters Hair Salon - Chinook Centre
We're so glad you love your haircut! Thank you for your wonderful feedback; it truly means a lot to us.
My stylist was great
My stylist was great. I love the outcome and will definitely come again.
8 October 2025
Reply from Chatters Hair Salon - Chinook Centre
We're so happy to hear that you enjoyed your visit and that you are pleased with the results. We appreciate your positive feedback and look forward to seeing you again!
Kent at Chatters Chinook gave me a…
Kent at Chatters Chinook gave me a really nice cut, my hair curls nicer now and gave me great tips on how to maintain it. I really appreciated his help and taking time to speak to me about my concerns. I also got the 50% promotion on my haircut. It was a great experience
5 October 2025
Unprompted review
Reply from Chatters Hair Salon - Chinook Centre
We're so glad to hear you had a great experience! It's wonderful that you appreciated the haircut and maintenance tips. We appreciate you taking the time to share your kind words.
Reply from Chatters Hair Salon - Chinook Centre
We're happy to hear that you found our team helpful and easy to talk to. Thank you for your positive feedback!
The experience was nice
The experience was nice, my hair dresser was kind and polite.
27 September 2025
Reply from Chatters Hair Salon - Chinook Centre
We're glad you enjoyed your experience. It's wonderful to know the hairdresser was kind and polite. Thank you for your positive feedback!
Reply from Chatters Hair Salon - Chinook Centre
We're happy to hear that you had a fantastic experience, and we appreciate you sharing your positive feedback with us!
Reply from Chatters Hair Salon - Chinook Centre
We're happy to hear that you like your haircut! We appreciate you taking the time to leave us this wonderful feedback.
Awesome service
Fidel really did a great job in both haircut and highlights. Effortless! I will definitely come back.
30 September 2025
Reply from Chatters Hair Salon - Chinook Centre
We're delighted to hear that you feel your haircut and highlights were great and effortless! We appreciate you letting us know that you will be returning.
Reply from Chatters Hair Salon - Chinook Centre
We are so happy to hear that you had a great experience. Thank you for your positive feedback.
Great service
Great service, great conversation. They were able to accommodate me and squeeze me in last minute. Thanks Osaka!
27 September 2025
Reply from Chatters Hair Salon - Chinook Centre
We're so glad you enjoyed your experience! We appreciate you mentioning our great service and conversation, and we're happy we could accommodate you at the last minute.
Good but not great.
I had Brian Bree cutting my hair. He was a very nice person, but seemed to be in a rush. I happen to grab him on his last day of work as he was transferring to Manitoba. The haircut was simple and just OK. It didn’t go out of his way to do as good of job as he could I think and he wasn’t very personable. He didn’t talk a lot and just seemed to want to finish fast and get me done. I think $75 was a lot for the work he did.
13 September 2025
Reply from Chatters Hair Salon - Chinook Centre
We appreciate you sharing your experience. We're sorry to hear the haircut didn't meet your expectations and that the service felt rushed. We'll address your feedback to improve our services. Thank you for your time.
I recommend!
Great hair cut and service! Very knowledgeable stylist! Thank you Thavery.
19 September 2025
Reply from Chatters Hair Salon - Chinook Centre
We're happy to hear that you received a great haircut and service with Thavery! It's wonderful to know you found our stylist knowledgeable.
Reply from Chatters Hair Salon - Chinook Centre
We're happy to hear that you had a great experience. We appreciate you taking the time to share your positive feedback about Osaka!
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