Chatbox Reviews 

Hello

I am contacting you (as well as Apple.com as your distribution partner, American Express and TrustPilot) through another process) to make you aware of a fraud regarding my former subscription and billing data concerning my subscription of ChatBox AI - Chatbot Assistant.

I made the year-long subscription through Apple on July 17, 2025 and paid CHF 40.00    (see Exhibit 1)
I thought initially that what I subscribed to was Chat GPT, which was obviously incorrect
when the subscription came up for renewal by Apple on July 1, 2026 I immediately
cancelled my subscription                                                      (see Exhibit 2)
Apple then confirmed my cancellation stating that the subscription ends on July 17,2026 (see Exhibit 3)
On July 15, 2026 I was fraudulently charged CHF 47.88 to my CHF Amexco Account
plus another 2.5% foreign exchange transaction charge for a total of CHF 49.05         (see Exhibit4)
based on the transaction details PADDLE.NET Chatbot AI, Lisboa, Portugal is
the unintended beneficiary of this payment                                       (see Exhibit 5)

I request an immediate full repayment of this fraudulent charge of CHF 49.05 to my American Express credit card.

Please confirm immediately.

Regards,

FS

Avoid this club! I have exactly the same experience as the other reviewers. I informed my creditcard company about the aggressive practices of this company. Lets see what happens.

Scammers. Keep taking money from my account. I have no subscription with them at all. First tried to take £29.99 and my bank blocked it so they couldn't take that so now they have taken £14.99. Avoid as they have tried several times to take different amounts from my account over the last month.

Charged me 29.99 after a 5 day trial. When contacted they told me I had an option to opt out, but this was far from obvious. I saw the pending payment but it was listed as "cancelled" so I assumed the trial would expire. If you check their website finding account subscription information is hard. Deliberately buried in my view. Customer Service have so far been no help whatsoever. Avoid these cowboys!!!