GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE
i had mistakenly ordered the wrong item sent an email with an instant reply quick and easy fix

Reply from Chasedvision
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Welcome to Chasedvision! Originally known as sxclout, a streetwear clothing brand based in Switzerland. We offer clothing for both men and women. Our goal is to provide high-quality pieces that speak to the urban youth culture and allow our customers to express their unique style.
Switzerland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 48 hours
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GREAT CUSTOMER SERVICE
i had mistakenly ordered the wrong item sent an email with an instant reply quick and easy fix

Reply from Chasedvision
Terribly slow shipping - the item was sent on 17th October and is arriving on Monday 2nd November! We are moving in a week and the coat is being sent to our current address so I contacted the customer service team who were less than helpful and sometimes a little rude in their replies; they did nothing to help with the issue just (sarcastically) stated that they were not the post - I would have thought that the sender would have all of the tracking information. Additionally, it was unclear that there was to be a customs charge so I was a little shocked when I had to pay £20 on top of the £14 original postage charge. All in all a pretty bad experience and I certainly wouldn't buy from this company again!
I've ordered and received the 3in1 windbreaker even with some free gloves and some freebies. Even my dad is wearing the jacket:) The effort this brand puts in is noticeable. Keep going guys!

Reply from Chasedvision
i already paid shipping with the product then they say i have to pay 40 usd more for shipping and i said no and im asking for a refund and theyre telling me no
this is possibly the worst company

Reply from Chasedvision
Worst return rules ever do not buy if you are just the sligest in doubt again do not byu from Them

Reply from Chasedvision
i love the hoodie and appreciate the fair prices
The size fits really nice, not too big, not too small
Quality is also good
Free + fast shipping :p
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