Charnwood Hearing Aid Centre Limited Reviews 

12
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Audiologist
  2. also in
  3. Deaf Service
  4. Hearing Aid Repair Service
  5. Hearing Aid Store
  6. Local Medical Service

Written by the company

An independent, family run ear and hearing care practice with over 38 years experience. We offer ear wax removal by microsuction and irrigation, hearing tests, hearing aids and hearing protection. As we are completely independent we can offer hearing aids from any of the manufacturers based on your personal hearing and lifestyle requirements. We are based in the heart of Anstey, Leicestershire and have access to a free public car park, as well as local bus services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4.4

All reviews

(12)

1 review in the last 12 months

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Rated 5 out of 5 stars

My wife had been some time ago and recommended tis service …

My wife had been some time ago and had received first class attention so, after a visit to my local Doctor ( who said she could see nothing in my ear !) I decided to visit myself. I had been suffering irritation and poor hearing, in my right ear particularly, for a week or two and had resigned myself to perhaps, losing hearing in that ear !
However the very kind lady who saw me ( I think it was Lynne, ) at quite short notice, stuck her vacuum cleaner in my ear and retrieved a lump of wax about the size of a garden pea, which was stuck on my right eardrum ! So much for my doctors eyesight ! Well done Girls, you have a friend for life in me...( I actually enjoyed the sucking sensation )
Alan Dunsmore.

17 November 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Thank you so much for your lovely review Alan. It was our pleasure to restore your hearing today. Don’t hesitate to contact us if you have any further problems. We’re here to help.

Rated 5 out of 5 stars

Lynne was very patient with me

Lynne was very patient with me, an awkward customer who had been suffering with the NHS for 20 years. She helped in every way she could and I am very pleased with the result- I can hear again. Highly recommended

2 July 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Many thanks for your lovely review Graham. In my opinion there is no such thing as an awkward customer - just one for whom the right solution has not yet been found. I’m delighted that we found your “right solution”.

Rated 5 out of 5 stars

Professional, client-orientated service.

I have just come home with my latest hearing aid. From start to finish, Lynne's professionalism has shone through. Her advice has been invaluable, and at each consultation she has been reassuring and knowledgeable. I highly recommend the Charnwood Hearing Centre to anyone who is either replacing or requiring a hearing aid.

20 June 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Thank you so much Ruth. It’s been an absolute pleasure and privilege to have been part of your hearing journey.

Rated 5 out of 5 stars

Amazing customer experience

Amazing customer experience. Popped in on the off chance I could get an emergency booking. Unfortunately they only had free appointments the following week. I accepted this and made an appointment for the Monday, explaining I was going to a wedding on the Friday and would have to go with limited hearing.
They immediately shifted a few things around and slotted me in at lunch just before the wedding.
Had a fab time at the wedding with my hearing back to normal. Thank you so much.
A really friendly professional set up.

30 May 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

That’s fabulous Rod. We’re so pleased you were able to thoroughly enjoy the wedding, and thank you for your great review.

Rated 5 out of 5 stars

Just had the latest AI hearing aids…

Just had the latest AI hearing aids configured and fitted by Lynn . Wow 🤩.. they are amazing , it’s my 3rd set of rechargeable Bluetooth hearing aids , but these ones are in a different league ..
perfect sound balance , no left right bias . With natural sound . I’ve been in noisy restaurants and didn’t loose audibility, I could hear everyone on our table , which is astonishing, as I’m used to missing out on conversations further along the table . I’ve been flying with the pilot headphones , I didn’t have to increase the volume to listen to the tower . The Bluetooth is really clear and consistent. The battery life is superb , I am used to the rechargeable aids dying around 9.30pm , but I’ve not lost power in these at all .
My only minor gripe is the size and weight , at the end of the day , the ears are a little sore , but it’s worth it for all the benefits

2 June 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Many thanks for your review. We are so pleased that you are hearing so well with your new hearing aids. 😊

Rated 5 out of 5 stars

i went here because my ear had been…

i went here because my ear had been blocked for about a week and was driving me crazy! both the ladies were amazing, so reassuring and caring - the level of care they give throughout is outstanding! i have been recommending this place to everyone who has ear blockages!

19 May 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Thank you so much for your lovely review. It was our pleasure to be able to help you when you needed it. Thank you also for you’re recommendations.

Rated 5 out of 5 stars

A very friendly helpful service

A very friendly helpful service. Lynne was extremely thorough. Used the sound booth and all the latest instruments to determine my hearing needs. She certainly went the extra mile to make sure my new hearing aids worked well, including fully blue toothed to my phone to receive calls and play music from my Spotify account. I couldn't be happier.

Lynne also visited my mother in a local care home to carry out a hearing test, wax removal and and service her hearing aids.

27 March 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Thank you so much for your lovely review. It has been an absolute pleasure to help you and your Mum.

Rated 5 out of 5 stars

Contacted Lynne this morning in a bit…

Contacted Lynne this morning in a bit of a panic due to trying to clean my ears out myself and getting a bit of the tool I was using stuck in my ear - Lynne managed to fit me in a couple of hours later (she only told me off a little bit 🤣). Lynne was lovely - extremely friendly and chatty - put me at ease - gave me lots of advice about how to look after my clogged ears. Left being able to hear again! Will definitely be
returning. Thank you.

14 March 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Many thanks for your lovely review. It was my pleasure to be able to help.

Rated 5 out of 5 stars

Easy and convenient local hearing aid centre

Lynne and the team at Charnwood Hearing are always professional, thorough and very helpful.
We are confident that the service provided is 1st class and would always recommend to others.

11 February 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Thank you for your lovely review. We pride ourselves on being accessible to our clients so your comments are especially welcome.

Rated 5 out of 5 stars

Check up and service

I had a checkup and full service carried out which was efficiently done and fully explained and good value
Lynne knows exactly how to put your mind at ease and provides you with confidence

6 February 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Many thanks for your review Chris. Thank you for choosing us.

Rated 5 out of 5 stars

Great service over many years.

I've been visiting for years for both my mother and myself. The service is both friendly and professional, with lots of good advice and no hard sell. So much better than the large chain places. The owner Lynne has years of experience as an audiologist so is well placed to give good advice. She is very patient and takes care to make sure my Mum understands what's being said.

7 February 2025
Unprompted review
Charnwood Hearing Aid Centre Limited logo

Reply from Charnwood Hearing Aid Centre Limited

Many thanks for your review Jim. It’s a privilege to be able to look after both yourself and your Mum.

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