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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and unique design, often highlighting the personalized and handcrafted nature of the jewelry. The ordering process is frequently described as easy and smooth, with many appreciating the clear communication and the ability to approve designs before production. Reviewers also commend the staff for their responsiveness and helpfulness throughout the process. However, some customers experienced issues with delivery times, with orders taking longer than expected to arrive. A few other people also felt that the actual product was smaller than anticipated based on advertisements, and some noted concerns about the quality of the pendant and chain, describing them as feeling low quality or like plastic.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are delighted with the unique and personalized... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the beautiful designs, craftsmanship,... See more

Order

Consumers generally find the ordering process to be positive, highlighting its ease and the excellent... See more

User experience

Clients share positive opinions on the user experience, highlighting the ease and seamlessness of the design... See more

Staff

People report positive experiences with staff. Customers consistently praise the designers for their amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an experience! I placed an order for 3 necklaces with 3 gift boxes. After hitting submit - I realized I had submitted for 300 gift boxes and 2 necklaces needed to be in a different metal! I quick... See more

Rated 5 out of 5 stars

The design and approval process was well communicated and appreciated had the ability to provide comments or requests prior to them creating the piece. I only wish in the bracket I could have seen ho... See more

Rated 5 out of 5 stars

This is a creative way to keep your loved ones near your heart. The process went very smoothly and every step was communicated by my dedicated representative. The final product is unique and special.... See more

Rated 5 out of 5 stars

This company is amazing and the jewellery they make is beautiful. Every piece is handcrafted by a wonderfully skilled person and they keep you updated throughout the entire process. My wife loved the... See more


Company details

  1. Jewelry Store

Written by the company

The Uniquely Yours Monogram Jewelry


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

692 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Charmly is amazing

Charmly is amazing, from the moment you place your order, to the design process, to shipping. They communicate the whole process and IF you don’t like your design (which I can’t believe anyone wouldn’t), they go back to the design board. I ordered 4 of them and LOVE each piece. Such sentimental meanings in each one. I’ll definitely be ordering more!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful product, easy process

The process was easy from start to finish. They made the timing and steps transparent from the beginning. I did send designs back for edits to get them just right for the recipients of these gifts. They listened to my feedback and were quicker than expected in the improved designs. I hesitated at first because I had not heard of this vendor, but everyone loved their necklace and I could not be happier with how everything proceeded.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

I Endorse

Absolutely fabulous company.

Easy to work with.

When the original PDF template didn't meet expectations, they redesigned to perfection. Such a unique necklace, like no other. My wife now has a small necklace with AEI on, the initials of her, my daughter and I.

Thank you so much Elisa.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Jewellery …

I have ordered a few things now from Charmly & i love the jewellery. It is so easy to order with each piece individually designed. You just let them know the names or star signs you want & they will design your piece then send a picture to you to approve before making the jewellery, the designers are very good. Good quality, beautiful jewellery.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Good gift!

It took a little time (1 week?) to craft the charm, but since it is an original work of art, I wasn't surprised. It arrived without issue, and my daughter loved it. I'll likely order another one soon for my wife.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

4 perfect gifts

I ordered 4 Charmlry initial necklaces for each of the ladies in my family to represent their families "symbol". These were perfect and they loved them so much. Of course, I also ordered one for myself and love the uniqueness of it. It goes along with so many outfits with the rose gold color I chose. Will definitely order more future gifts from Charmlry!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful

Good communication throughout design and production.
Fantastic, one off, piece of jewellery. The recipient loved it.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

The product was beautiful and customer…

The product was beautiful and customer service excellent. The design was so beautiful that I created a large wall hanging to provide us a gift. Their staff were more than happy to provide a revised PDF that excluded the circle at the top. Highly recommend.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully made jewelry

Beautifully made jewelry! My daughter in law loved her necklace I gave her for Christmas! And my bracelet with my grandkids name is precious.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Very cool as a gift look great

I ordered 4 necklaces each of them turned out great! The only thing that was kinda confusing was trying to make sure each person got the correct one, a little tag or something showing the name on each would be helpful.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding!

First of all, I absolutely love the charm of my son's name. The customer service of this company is outstanding. The captain touch with me every step of the process and let me know when the items ship. I plan to buy more as gifts.

7 December 2025
Unprompted review

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