Charlie Oven Reviews 

82
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's exceptional quality and versatile capabilities, noting its robust build and ability to handle various cooking tasks. Many highlight the enhanced flavors and ease of use, often finding it superior to other cooking appliances for everyday meals and entertaining. The service and communication from the team also received high acclaim, contributing to a very positive overall experience. Some people were particularly satisfied with the oven's performance for specific dishes, such as perfectly cooked pizzas and flavorful slow-cooked lamb and beef. Reviewers also appreciate its attractive design and how it becomes a conversation piece, changing their cooking habits significantly.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many describing it as well-built and a great... See more

Quality

Customers consistently note positive experiences with quality, praising the products for their robust... See more

Service

Users describe positive interactions with service, with many reviewers highlighting exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After coveting a Charlie oven for over a year, we finally made the decision on the colour (all so gorgeous) and took delivery in July 2024. It's the best thing we have ever bought and such a conversa... See more

Company replied

Rated 5 out of 5 stars

I love cooking with our Charlie oven It bakes, roasts, sears, smokes. The flavours are enhanced and some of the best results are from the simplest ingredients - baked potatoes are out of this world,... See more

Company replied

Rated 5 out of 5 stars

I purchased a Cheeky Charlie (the table top variant) together with a number of accessories. Communication with Neil and Tara has been excellent throughout, the oven is fantastic, I really cannot recom... See more

Company replied

Rated 5 out of 5 stars

Just purchased a Charlie oven for my husbands big birthday, Tara and the team were amazing making sure all went to plan. Great product, exceptional service would highly recommended. Thank you all!!!... See more

Company replied


Company details

  1. Grill Store
  2. Outdoor Furniture Store

Written by the company

We are a British company making outdoor ovens and modular outdoor kitchens, hand-built to last and designed to make live-fire cooking easy at home. The Charlie Oven does the work of four pieces of kit in one. BBQ grill, smoker, charcoal oven and pizza oven. It runs on lump charcoal placed straight onto the fire grates, so you cook over real fire from the moment it is lit. The design comes from the charcoal ovens professional kitchens rely on, which gives the food its flavour while keeping fuel use low. One load goes a long way across a full day of cooking. From the same oven you can turn out pizza, slow-smoked brisket, roasts, flatbreads and everyday grilling. When you want a full setup, we build modular outdoor kitchens so Charlie sits alongside matching cabinets and worktops, designed around your garden. Everything is hand-built in Britain to be used all year round, in any weather. Named Good Housekeeping Best Outdoor Oven 2024.


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Serious piece of kit

We ordered our Charlie Oven in late 2022 and, despite our lack of side or rear garden access (and some less than ideal front entrance steps), arrangements were duly made to get our order successfully delivered to us in time for a planned family seafood feast on New Year’s Eve.

Since then we’ve cooked everything from huge steaks to shakshuka eggs to sourdough pizza to 12-hour smoked brisket. Everything tastes better over charcoal, and everything can fit inside the Charlie Oven.

It’s also a design statement that looks fantastic in any garden, while the food speaks for itself. Most importantly, it makes fire cooking easy and fun. Friends and neighbours have been most impressed!

Tara and Neil are a pleasure to deal with and gave us tips in the beginning to get us off to a good start. We’ve also attended one of their chef masterclasses since then, which was excellent.

All in all, we would have no hesitation in recommending the company or the product, and hope to continue using our Charlie Oven for many years to come.

Next stop: roast turkey with all the trimmings for 12-odd people this Christmas!

30 December 2022
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Reply from Charlie Oven

Thanks Rob for the review. We loved meeting you at the masterclass, and it's great to learn how much you use your Charlie. We wanted to make cooking with fire easy and fun. Happy cooking. Best wishes, Tara and Neil xx

Rated 5 out of 5 stars

The best purchase ever

The best purchase ever, Tara and Neil were very helpful and Charlie Oven has been brilliant addition to our family, we have had so much fun cooking and trying new things. Thank you.

4 July 2023
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Reply from Charlie Oven

Many thanks for your kind review. We're delighted that you love your Charlie Oven so much. Happy Cooking.

Rated 5 out of 5 stars

Fabulous product

Fabulous product, and great service. Always the talk of any outdoor gatherings.

1 May 2023
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Reply from Charlie Oven

Dear Dawn, Thanks for your review. It means a lot to us. Best wishes, Tara & Neil

Rated 5 out of 5 stars

Tara and Neil are excellent

Tara and Neil are excellent - efficient, knowledgeable and helpful. The Charlie Oven has taken over all of my oven requirements - my electric oven is now an expensive cupboard! Haven't used it for over a year since I had my Charlie delivered.

5 October 2023
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Reply from Charlie Oven

Dear Rosemary, Thanks for your lovely review! Our kitchen oven is treated the same way now. Happy cooking. Best wishes, Tara and Neil

Rated 5 out of 5 stars

Fab charcoal oven

Fab charcoal oven
Easy to use, efficient, cooks really tasty food.
Over past year my husband uses it almost every week... heavy rain the only real deterrent.

Recommend battery operated looftlighter to light charcoal

5 October 2023
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Reply from Charlie Oven

Many thanks for your kind review and suggestion. Happy cooking. Best wishes, Tara and Neil

Rated 5 out of 5 stars

Totally Charlie

Everything from the initial contact and purchase process at Cheltenham food festival in 2022 to the after sales service has been great. We use our Charlie 2 to 3 times per week and couldn’t be more happy, probably one of the best purchases we’ve ever made in our lives

5 October 2023
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Reply from Charlie Oven

Amazing John. What a pleasure it is to read your review. This business began out of a love of cooking and it fills us with joy to see others getting the same pleasure as us with their Charlie Oven. Happy cooking. Best wishes, Tara and Neil

Rated 5 out of 5 stars

review

all good !!!!!

29 October 2022
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Reply from Charlie Oven

Thanks for the review. Happy cooking Andrew!

Rated 5 out of 5 stars

Charlie Oven

My Charlie Oven is excellent. A big step on from the Green Egg I’d had for years. More usable space… steak, jacket potatoes, chilli, long slow cooked brisket, pulled pork/beef, prawns, Christmas dinner, best roast potatoes…all easy. Different cooking heights with the shelves and the plancha is great for cooking a breakfast. Really solid, easy to clean and looks great. Tara and Neil have been really helpful and great communication

4 August 2023
Unprompted review
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Reply from Charlie Oven

Thanks Steven for the review. We really appreciate it. We're delighted that you are enjoying cooking with Charlie. Best wishes, Tara and Neil

Rated 4 out of 5 stars

The product is very good

The product is very good, and once you get used to it, cooks very well and cooks a wide variety of different types, from slow cook to flash fry and all in between.

we are living in a static caravan whilst our home is built, Charlie increases our cooking capacity and variety considerably

17 June 2023
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Reply from Charlie Oven

Dear Steve, It sounds like your Charlie Oven is keeping you fed while you build your house. Good luck with the build. Best wishes, Tara and Neil

Rated 5 out of 5 stars

Outstanding customer service backing up…

Outstanding customer service backing up a very good product!
It’s clearly built to last with a good range of accessories and with more and more recipes /top tips getting released it’s a joy

1 September 2023
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Reply from Charlie Oven

Dear Mark, Thanks for your review. We want to make our customer service as good as the Charlie Oven. Best wishes, the Charlie Oven Team.

Rated 5 out of 5 stars

Cooking Game Changer

We bought our Charlie a few years ago now… it is by far other than our house…one of the best purchases we have ever made. We use it most weekends and all year round. We’ve cooked Christmas dinner in it! Breakfast in it! Pizzas! Our slow cooked lamb is divine in it! It’s a big wallet denting purchase but worth every single penny… and you get Neil & Tara thrown in which is a bonus! Always there to help… can’t recommend Charlie enough. 👍👍👍

5 October 2023
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Reply from Charlie Oven

Fab review Claudette! Much appreciated! It's brilliant to learn how much you cook in your Charlie Oven. Best wishes, Tara and Neil

Rated 5 out of 5 stars

Happy in Holland with Charlie

Sent to Holland. Fast and good contact and friendly. Problem solving, in short, very satisfied. And of course a beautiful product.

19 February 2023
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Reply from Charlie Oven

Thank you Annemieke for your review. Happy Cooking. Best wishes, Tara and Neil

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