I very rarely leave reviews due to my busy lifestyle of running a business, working a full time job and raising a little boy but I genuinely feel the need to share what an excellent service Olivia a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve used Charles & Dean on a couple of occasions, Tim has been absolutely fantastic in finding us the correct finance. I never felt pushed into anything and he was straight up front all the way,... See more
Company replied
Really helpful and patient responses from Dorian and the team at Charles and Dean, making the process of buying a new car very easy. The amount of scenarios they ran really helped me make the right de... See more
Company replied
Fantastic experience working with Dylan & Cameron, extremely helpful, they went above and beyond to keep me happy and clear any obstacles in our path. This is the first time I’ve used Charles & Dean a... See more
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Company details
- Finance Broker
- Alternative Financial Service
- Auto Broker
- Car Finance and Loan Company
- Non-Bank Financial Service
About Charles & Dean
Written by the company
About Us
At Charles & Dean, we offer finance solutions with a difference. We focus on you, and our knowledgeable specialists arrange bespoke and competitive finance packages suited to your unique circumstances. We pride ourselves in our approachable customer service.We can provide a range of independent finance options to help businesses and individuals thrive, from Asset and Vehicle finance through to Cash Flow finance.
We work collaboratively across all sectors, whatever your need – a specialist piece of equipment, new premises, increase innovation and growth reducing risk – we work to know you, tailoring solutions to enable your plans prosper.
We help individuals fund their dream cars whether it is a high value vintage car, supercar or daily run-around.
Through a network of trusted partnerships, in depth financial and market knowledge, we identify the best financial products and solutions that are right for you and your commercial needs.
Contact info
2, The Granary, Copthill Farm Enterprises, PE9 4TD, Stamford, United Kingdom
- 01780 763836
- info@charlesanddean.com
- charlesanddean.com
5.0
Excellent
950 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Charles & Dean
Thank you for your lovely words! We are so glad to hear Olly provided you with such great service. Feel free to reach out if you need support again in the future!
The guys at Charles and Dean(Elliot And Beth)
The guys at Charles and Dean(Elliot
And Beth)gave me confidence they were keeping an eye on progress.The dealer missed their deadline and pretty much blamed everyone else apart from themselves.Beth took time to be very clear about when and how she had communicated with the dealer,and the time the dealer took to respond.So well done guys!
12 December 2025
Unprompted review
Reply from Charles & Dean
Thank you for your lovely review! We are so pleased to hear that Elliot and Beth were able to provide you with a transparent and communicative journey, and help effectively navigate some issues along the way! We would love the opportunity to support you again. Enjoy the Range Rover!
Exceptional service
Angus and Gracie were exceptionally helpful, efficient, and friendly and made the whole process extremely straightforward.
Their communication was excellent throughout, keeping me updated on every step of the process.
I would definitely return to Charles & Dean for car finance in the future.
9 December 2025
Reply from Charles & Dean
Thank you for your lovely words! We are delighted to hear that Gracie and Angus were able to provide you with a straightforward and communicative experience! If you need support in the future please don't hesitate to reach out.
An excellent experience.
I had come across Charles & Dean on YouTube via their sponsorship of one of the UK based YouTubers - I can’t recall which.
I contacted them with a view to arranging finance for a used MINI as I felt the APR percentage offered by the main dealer was unjustifiably high.
Charles & Dean were excellent from start to finish - the person handling my query was Ollie, a pleasure to deal with.
Even during the early stages of quotation, Charles & Dean have a professionalism about them. From the basic details whether that was how the quotes for the cars I was interested in were provided, to smaller details like the layout of their emails, their staff signatures.
They were thoroughly polite, professional and efficient throughout and got me a PCP deal that was more competitive than the one offered by the dealer.
I would thoroughly recommend them to anyone.
30 November 2025
Unprompted review
Reply from Charles & Dean
Wow Peter! Thank you for leaving us such a wonderful review! We are so pelased to hear that Ollie and the rest of the team were able to provide you with such an efficient and positive experience. We hope you enjoy the MINI and we would love to be able to support you again in the future!
Reply from Charles & Dean
Thank you for your lovely words! We are so pleased to hear that Felix and Gracie were able to deliver such an easy experience for you. Feel free to reach out if you need support again!
Reply from Charles & Dean
Thank you for your lovely words! We are so glad to hear our team provided you with such a professional and attentive experience. Feel free to reach out if you need support again in the future!
Very efficient and professional.
24 November 2025
Unprompted review
Reply from Charles & Dean
Thank you for your lovely review! We are so glad to hear our team provided you with such a positive experience. Feel free to reach out if you need support again in the future!
Reply from Charles & Dean
Thank you for your kind words! We are so pleased to hear our team provided you with such a pleasant experience. Feel free to reach out if you need support again in the future!
Fantastic rates and service
Jack and Emily were a pleasure to deal with. Very efficient and informative throughout the whole process. Look no further if you need finance, just speak to Jack. Great service and Great rates. Thank you.
1 December 2025
Reply from Charles & Dean
Thank you for your kind words! We are so pleased to hear Jack and Emily provided you with such an efficient and informative experience. Feel free to reach out if you need support again in the future! Enjoy the Cayenne!
Simply effortless on my part with the…
Simply effortless on my part with the Charles & Dean team doing what they do best
1 December 2025
Unprompted review
Reply from Charles & Dean
Thank you for your lovely review! We are delighted to hear our team provided you with such an effortless experience. Feel free to reach out if you need support again in the future!
Incredible work from Jack and Beth.
17 November 2025
Reply from Charles & Dean
Thank you for your lovely review! We are so pleased to hear that Jack and Beth were able to provide you with such a positive experience. Please don't hesitate to reach out if you need suupport again. Enjoy the F430!
Reply from Charles & Dean
Thank you for your lovely review! We would love the opportunity to support you again in the future!
Kevin and team
Kevin, Claudia and Cameron were great from start to finish! A great deal and saved me money so what’s not to like. Very easy and lovely car focused people. Will definitely use again
17 November 2025
Unprompted review
Reply from Charles & Dean
Thank you for your kind words! We are so pleased to hear that you had such a great experience with Kevin, Claudia and Cameron! We are always here to support you in the future!
Enthusiastic Team
Enthusiastic team paying attention to detail and offering competitive finance deals without hassle. Highly recommended.
21 November 2025
Reply from Charles & Dean
Thank you for your kind words! We are so pleased to hear that you had such a positive experience with our team and that they were able to provide you with a hassle-free experience! We would love to support you again in the future.
Reply from Charles & Dean
Thank you for your kind words! We would love to support you again in the future!
Absolutely brilliant.
Gracie and Oliver were fantastic in helping me sort finance out for my car. The patience, kindness and respect they had throughout was exceptional. They kept me updated at all times throughout the whole process. Would highly recommend use Charles & Dean
21 November 2025
Reply from Charles & Dean
Wow Tylor, thank you for such a lovely review! We are so happy to hear that Gracie and Oliver were able to provide you with such a fantasic and communicative service! Please dont hesitate to reach out if you need support again in the future. Enjoy the A1!
All Excellent
19 November 2025
Unprompted review
Reply from Charles & Dean
Thank you for your lovely words! We would love to support you again in the future!
Claudia was an absolute star
Claudia was an absolute star. I cannot begin to explain how much of an annoying customer I probably was, with probably over 90 emails in a chain, not once did she show any signs of frustration, sending her multiple links daily to find the car that worked for me. She never missed a beat, never delayed with responses and throughout the whole process made me feel calm, valued and confident in what I was doing. 5 stars isn’t enough to show my appreciation towards Claudia, 11/10! Thanks again Charles and Dean!
7 November 2025
Unprompted review
Reply from Charles & Dean
Wow Steven, thank you for such a lovely review! We are so pleased to hear that Claudia was able to provide you with such an incredible experience! Please don't hesitate to reach out again in the future. Enjoy the GLC!
Great communication
The team was very open and effective, with prompt communication whenever needed. They made a great effort to ensure everything ran smoothly. I will definitely use them again in the future.
13 November 2025
Reply from Charles & Dean
Thank you for your kind words! We are so pleased to hear that you had a smooth and communicative process with us, we would love the chance to support you again in the future. Enjoy the 720s!
Exceptional service every time.
I have always received an exceptional service from Charles & Dean. Their communication is superb and they make the process effortless. Joe Lodge and Claudia Humberstone particularly helpful. Highly recommend.
4 November 2025
Unprompted review
Reply from Charles & Dean
Thank you so much for your lovely review! So glad to hear that Joe and Claudia were able to provide you with such a communicative and effortless process. We would love the oppportunity to support you again in the future!
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