Charge & Glide Reviews 6

TrustScore 4 out of 5

4.2

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Company details

  1. Bicycle Store

Written by the company

Welcome to Charge & Glide! We are a specialist online electric bike retailer providing you with everything you need on your electric journey. Our mission is to make eco-friendly, healthy travel the easiest and most rewarding choice for people across the UK.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Delighted with my Cyrusher Flex…

Delighted with my Cyrusher Flex ebike,first off I waited approx 2 months but knew this when I pre ordered when the bike arrived in the UK Tom and his team got the bike to me in approx 3 days,Communications have been helpful and honest, I chose Charge & Glide over all the other company's selling this bike due to Toms quick answers/informative information--10/10 for Charge & Glide ...........Cyrusher Flex bike is approx 30kg with battery fitted but if you want a lighter bike it will be £1000s more, the bike has so many features not listed in any reviews one nice feature is to show voltage of battery on display although 4 bar battery graph is very accurate--- today I rode 57miles on cycleways around Midlothian helped by the fact that the bike has Torque mode as well as cadence mode it defaults to Torque mode on start up and in settings you can set assist modes to 3/5/9 I have mine on the first level of 9 so its approx 11% assistance,also the rear brake lights are worth a mention as they are a great safety feature/lights in general are nice and bright and everything else is good quality,full suspension is also fantastic to have on a bike for this price point------Great bike Great Company C&G

6 May 2026
Unprompted review
Charge & Glide logo

Reply from Charge & Glide

Thank you for leaving such a detailed review and for sharing your experience with the Cyrusher Flex. It’s great to hear the bike has been living up to expectations and that you’ve been enjoying the range, riding modes and overall comfort.

We also really appreciate your comments about the communication and support throughout the pre order process.

Thanks again for choosing Charge & Glide and taking the time to share such helpful feedback for other riders.

Many thanks,
The Charge & Glide Team

Rated 5 out of 5 stars

Excellent E-bike and Great Service!

Subject: Feedback and Inquiry about a Spare Battery - Mohammad

Dear Tom,

Thank you for your warm welcome. I am writing to let you know that I am very happy with the e-bike I purchased from you. I have been using it for work for a month now, and everything is working perfectly.

I am interested in purchasing an additional battery for the bike. However, I was wondering if it is possible to pay for it in installments?

I look forward to hearing from you.

28 April 2026
Unprompted review
Charge & Glide logo

Reply from Charge & Glide

Thank you for taking the time to leave such a positive review. It’s great to hear the bike has been working well for you over the past month, especially for your day to day work use.

We can certainly help with a spare battery and payment by instalments, we’ll reach out shortly with the details.

Thanks again for your support, we really appreciate it.

Best wishes,
The Charge & Glide Team

Rated 5 out of 5 stars

Fantastic business

I couldn’t recommend Charge & Glide more highly. Tom and the team were incredibly helpful and diligent when purchasing a Cargo bike.

After we made the purchase they kept us updated regularly on the delivery date and checked in afterwards to make sure everything was fine with the bike.

We had a minor issue after a few weeks and they helped us fix it very quickly but also found a local specialist in case we couldn’t resolve the issue ourselves

21 April 2026
Unprompted review
Charge & Glide logo

Reply from Charge & Glide

Thank you for your fantastic review. We’re delighted to hear you were happy with the support throughout, from purchase to delivery and afterwards.

We’re especially pleased we could help resolve the issue quickly and provide reassurance with local support available if needed.

Many thanks,
The Charge & Glide Team

Rated 5 out of 5 stars

Good company

Great service, frendly staff, good quality

23 January 2026
Unprompted review
Charge & Glide logo

Reply from Charge & Glide

Thank you for taking the time to leave a review. We're really glad to hear you had a positive experience with our team and service.

Best wishes,
The Charge & Glide Team

Rated 5 out of 5 stars

The level of service that they gave and

The level of service that they gave and went the extra mile to help me. I highly recommend them

19 December 2025
Unprompted review
Charge & Glide logo

Reply from Charge & Glide

Thank you for your great review. We’re really pleased we were able to get everything resolved for you and truly appreciate your feedback. We hope you enjoy many great rides ahead.

Many thanks,
The Charge & Glide Team

Rated 5 out of 5 stars

Great service

Great service, friendly to deal with and answered all my questions patiently, thank you!

4 December 2025
Unprompted review
Charge & Glide logo

Reply from Charge & Glide

Thank you so much for taking the time to leave a review. We’re really glad we could help and that you had a good experience with us.

Best wishes,
The Charge & Glide Team

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