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Chards Coin and Bullion Dealer Reviews 

10,204
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,724 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery, often highlighting the secure packaging and prompt arrival of their orders. Many people appreciate the helpful and polite staff, who are described as professional and knowledgeable, making transactions smooth and pleasant. The products themselves are also well-received, with consumers noting the quality and variety available. However, some customers also noted inconsistencies in pricing when selling items back to the company, feeling that the application of rules sometimes led to outcomes that benefited the company. There were also occasional remarks about product condition descriptions not fully matching expectations and concerns about receiving multiple items of the same design when variety was anticipated.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting it as excellent, professional,... See more

Delivery service

Consumers find delivery service to be a positive experience, consistently praising its speed and efficiency.... See more

Product

Customers consistently note positive experiences with product, often praising the competitive pricing and the... See more

Price

People report positive experiences with price, with many reviewers consistently highlighting competitive and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them. They are polite and happy to help while offering great prices both for buying from and selling t... See more

Company replied

Rated 5 out of 5 stars

Being a relative newcomer to the metals market its really great to find a company that you can trust with great pricing, great delivery and all round great service. Trust is a real big thing these day... See more

Company replied

Rated 5 out of 5 stars

Chards are a great bullion dealer and one of the best, cheapest and fairest in the UK market. They are transparent upfront about what % premiums they charge and whenever Vat has been accounted for if... See more

Company replied

Rated 5 out of 5 stars

Used Chards many times now and they are always the same: competitive pricing, excellent comms and safe & secure packaging & delivery. One of my goto firms for bullion….oh, almost forgot the free sweet... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,204)

3,563 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient service and helpful staff

Efficient service and helpful staff. Good educational YouTube videos from chards.

4 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Jon,

Thank you for your review.

We're pleased to hear that you found our service efficient and our staff helpful. It's also great to know that you've been enjoying our educational YouTube videos - we're always looking for ways to share our knowledge and help customers learn more about coins, bullion, and the precious metals market.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very helpful and professional service.

4 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Jethro,

Thank you for your review.

We're pleased to hear that you found our service both helpful and professional. Providing knowledgeable assistance and a high standard of customer care is something we take great pride in.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Professional

The usual excellent service on this purchase

29 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Clive,

Thank you for your review.

We're delighted to hear that you've once again received the level of service you've come to expect from us. It's always rewarding to know that we're continuing to deliver a positive experience for our customers.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service from Chards.

Great service from Chards.
Customer service second to none!

29 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Davie,

Thank you for your excellent review.

We're delighted to hear that you received great service and that our customer service team made such a positive impression.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Always happy with the service

I am always happy with the service from Chards. They keep me informed as to the status of my order.

30 June 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Margery,

Thank you for your review.

We're pleased to hear that you're consistently happy with the service you receive from us. Keeping our customers informed throughout their order journey is important to us, so it's great to know that our updates have been helpful.

We appreciate your continued support and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service as always and always look…

Great service as always and always look forward to the piece of Chards Blackpool rock!

29 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Phil,

Thank you for your continued support and for taking the time to leave us a review.

We're delighted to hear that you've once again been pleased with our service. It's also great to know that the piece of Chards Blackpool rock remains something you look forward to receiving with your orders!

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great communication

Pleasure to do business with,
Great communication,
Fast prompt delivery!

16 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you found us a pleasure to do business with. It's great to know that our communication met your expectations and that your order was delivered quickly and efficiently.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service

Great service

2 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Darren,

Thank you for your review.

We're pleased to hear that you received great service. Feedback like yours is always appreciated and serves as a real boost to the team.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent as always very pleasant and…

Excellent as always very pleasant and professional staff. Great prices when buying in off you. Would never go anywhere else.

29 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Angelene,

Thank you for your review.

We're delighted to hear that you've once again had a positive experience with us. It's especially rewarding to know that our team has been pleasant and professional, and that you've been happy with the prices we've offered.

Thank you for your continued support and for your confidence in Chards. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Tried Chards for the first time with a…

Tried Chards for the first time with a test order of a one ounce Royal Mint 2026 silver angel coin which wasn't stocked at my usual dealer. Very happy with the coin and especially happy with Chards who I am considering for my next gold purchase. Great service and competitive premiums. They even put a bit of "Chards" Blackpool Rock in with my order. Chards also make the most sense to me for visiting in person at their Blackpool office. Many thanks from a very happy customer.

29 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Richard,

Thank you for your excellent review.

We're delighted that your first experience with Chards was such a positive one. It's great to hear that you were pleased with your 2026 Silver Angel coin and found our service and premiums competitive.

We're also glad that the piece of Chards Blackpool Rock was a welcome addition to your order! Little touches like that are all part of the experience we aim to provide.

It's particularly rewarding to hear that you're considering us for your next gold purchase, and we would be pleased to welcome you to our Blackpool office should you decide to visit in person.

Thank you for your support, and we look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very easy to order

Very easy to order, everything is very clear to read no hidden information yor products are a very good price fast delivery and I got a mint haha nice little touch, sometimes its the little things that make a big difference so thank you and I will definitely be placing more orders from you guys

29 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Jason,

Thank you for your excellent review.

We're delighted to hear that you found the ordering process straightforward and that the information on our website was clear and transparent. It's also great to know that you were pleased with our pricing and fast delivery.

We're especially glad that the complimentary Blackpool rock was a hit! As you say, it's often the little touches that make a difference.

We look forward to helping you with your future orders.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service

Great service

29 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi James,

Thank you for your review.

We're pleased to hear that you were happy with the service you received. Comments like yours are always appreciated.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service

Excellent service

29 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Misho,

Thank you for your review.

We're delighted to hear that you received excellent service. Feedback like yours is always appreciated and means a great deal to the team.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

A great team that I’ve used before

A great team that I’ve used before, and will use again.
Thank you.

29 April 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mike,

Thank you for your valued feedback.

We're delighted to hear that you've had positive experiences with us and that you plan to use Chards again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I have used Chards for a few years now…

I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them.
They are polite and happy to help while offering great prices both for buying from and selling to them.
If you already buy bullion from other outlets I recommend checking Chards prices fro your next purchase as you might be pleasantly surprised!

3 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi James,

Thank you for your excellent review.

We're delighted to hear that you've trusted Chards for both buying and selling over a number of years. It's especially pleasing to know that you've found our team helpful and professional, and that our prices have consistently offered good value whether you're purchasing bullion or selling to us.

We also appreciate your recommendation to fellow bullion buyers. Feedback from long-standing customers carries particular weight, and we're grateful for your continued support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Always a great and friendly service...

Always a great and friendly service...

3 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you've consistently experienced great and friendly service from our team. Comments like yours are always appreciated and reflect the standard of service we aim to provide every day.

Thank you for your continued support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

They are an excellent company to deal…

They are an excellent company to deal with honest and reliable and make the whole process very straightforward and easy

2 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Edna,

Thank you for your positive review.

We're pleased to hear that you found us honest, reliable, and easy to deal with. Making the buying process as straightforward and stress-free as possible is something we always strive for, so it's rewarding to know that this was reflected in your experience.

We appreciate your feedback and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Hi Chards,

Hi Chards,
I have now purchased twice from you and have never bought from anyone else, I was introduced to you by my best friend Martin and I must say that it has been a great experience and will be using you for hopefully for further purchases.

Kind regards
Richard Greenard

2 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Richard,

Thank you for your review. We're delighted to read you only purchase from Chards, and that you have experienced great service.

Thank you for your recommendation and we look forward to helping you in future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Absolutely reliable.

Great value, swift and secure delivery. I've done business with them before and recommend them.

18 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review. We're delighted to read you found Chards to provide great value, and swift and secure delivery.

We look forward to helping you again in future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

All good 👍 good service

All good 👍 good service

2 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi John,

Thank you for your review. We're delighted to read you found our service to be very good.

Kind regards,
Chards Coin and Bullion Dealer

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