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Chards Coin and Bullion Dealer Reviews 

10,785
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff, highly competitive pricing, and remarkably fast delivery of securely wrapped items. Many consumers appreciate the intuitive website and the consistently reliable support when purchasing precious metals online. Some reviewers were not happy with occasional minor product wear, such as surface dents or visible signs of aging on pre-owned coins. Others mentioned drawbacks regarding bulk packaging methods where items share a single protective container instead of individual capsules. A few people also felt that certain purchasing prompts could be improved to avoid minor confusions.

What people talk about most

Service

People report positive experiences with service, consistently praising the professional, reliable, and... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting fast, secure, and prompt... See more

Product

Users describe positive interactions with product, consistently highlighting great prices and fast delivery.... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are often... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly across all interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were or... See more

Company replied

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

I had and continue to have a great experience dealing with chards. As I’m new to “stacking” I did Shop around and find the pricing to be fair and competitive on most things. The customer service... See more

Company replied

Rated 5 out of 5 stars

The experience is smooth, effortless, and everytime I speak to a member of their team, its feels like they genuinely, with a warm people over profits energy. Their physical and digital products are t... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,785)

3,867 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely professional

I was hesitant at first to approach Chards as I had never sold to an ‘online’ dealer before. That said, from my first email interaction through to my extremely expeditious and very fair payment I was met with charm and professionalism. I would have no hesitation whatsoever in recommending Chards to anyone thinking of dealing with them. Thank you - 10/10

18 August 2026
Unprompted review
Rated 5 out of 5 stars

“Unique Service”. I made a purchase just before I went on…

I made a purchase just before I went on holiday for 2weeks & asked that it was sent the day I returned. I forgot about it until my return but true to form my order arrived the following day as agreed. No fuss, no tantrums, no mistakes! Chards, you are one-of-a-kind in this day and age, you do exactly what you say they’ll do - Top of the Class! With Thanks - Lorraine C.

17 August 2026
Rated 5 out of 5 stars

Chards resolved my problem in spite of being very busy

I was let down by a company which meant that I had to have some cash quickly. I had some sovereigns and Chards resolved my problem in spite of being very busy, which I thank them for. They are always welcoming and knowledgeable, having good prices and great service either for buying or selling means I don't go anywhere else.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Well designed web site, easy to select and purchase coins, transparent pricing, prompt order processing and delivery.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Pleasure buying at Chards

Pleasure buying at Chards. Competitive prices and quality service. Chards YouTube content is both educational and entertaining.

19 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you enjoy buying from Chards and that you've found our prices competitive and our service to be of a high standard. Providing good value alongside a reliable customer experience is something we always strive for.

It's also great to know that you've been enjoying our YouTube content. We work hard to create videos that are both informative and engaging, so we're glad you've found them educational as well as entertaining.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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