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Chards Coin and Bullion Dealer Reviews 

10,775
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff, highly competitive pricing, and remarkably fast delivery of securely wrapped items. Many consumers appreciate the intuitive website and the consistently reliable support when purchasing precious metals online. Some reviewers were not happy with occasional minor product wear, such as surface dents or visible signs of aging on pre-owned coins. Others mentioned drawbacks regarding bulk packaging methods where items share a single protective container instead of individual capsules. A few people also felt that certain purchasing prompts could be improved to avoid minor confusions.

What people talk about most

Service

People report positive experiences with service, consistently praising the professional, reliable, and... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting fast, secure, and prompt... See more

Product

Users describe positive interactions with product, consistently highlighting great prices and fast delivery.... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are often... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly across all interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were or... See more

Company replied

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

I had and continue to have a great experience dealing with chards. As I’m new to “stacking” I did Shop around and find the pricing to be fair and competitive on most things. The customer service... See more

Company replied

Rated 5 out of 5 stars

The experience is smooth, effortless, and everytime I speak to a member of their team, its feels like they genuinely, with a warm people over profits energy. Their physical and digital products are t... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,775)

3,867 reviews in the last 12 months

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Rated 5 out of 5 stars

“Unique Service”. I made a purchase just before I went on…

I made a purchase just before I went on holiday for 2weeks & asked that it was sent the day I returned. I forgot about it until my return but true to form my order arrived the following day as agreed. No fuss, no tantrums, no mistakes! Chards, you are one-of-a-kind in this day and age, you do exactly what you say they’ll do - Top of the Class! With Thanks - Lorraine C.

17 August 2026
Rated 5 out of 5 stars

Chards resolved my problem in spite of being very busy

I was let down by a company which meant that I had to have some cash quickly. I had some sovereigns and Chards resolved my problem in spite of being very busy, which I thank them for. They are always welcoming and knowledgeable, having good prices and great service either for buying or selling means I don't go anywhere else.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Well designed web site, easy to select and purchase coins, transparent pricing, prompt order processing and delivery.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Pleasure buying at Chards

Pleasure buying at Chards. Competitive prices and quality service. Chards YouTube content is both educational and entertaining.

19 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you enjoy buying from Chards and that you've found our prices competitive and our service to be of a high standard. Providing good value alongside a reliable customer experience is something we always strive for.

It's also great to know that you've been enjoying our YouTube content. We work hard to create videos that are both informative and engaging, so we're glad you've found them educational as well as entertaining.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great company

Great company
Great staff

Thank you

12 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Stephen,

Thank you for your review.

We're pleased to hear that you've had a positive experience with Chards and our team. Providing helpful service and a straightforward experience for our customers is always our aim, so it's great to know that your experience reflected that.

Thank you for taking the time to share your feedback.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Preferred supplier.

Preferred supplier.
Thank you once again for a perfect transaction. Competitive prices and preference on a dispatch date.

14 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ross,

Thank you for your review.

We're pleased to hear that Chards remains your preferred supplier and that you've once again had a perfect transaction with us. It's great to know that you were happy with our competitive pricing and the ability to choose a dispatch date that suited your requirements.

We appreciate your continued support and are delighted that you've continued to have positive experiences with us.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Always 1st class.

Always 1st class service and always helpful.

7 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Lionel,

Thank you for your review.

We're pleased to hear that you've continued to receive first-class service from Chards and that our team has been consistently helpful. Providing reliable, professional support is something we always strive for, so it's great to know that this has been your experience.

Thank you for your continued support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

First class company, swift and discreet delivery.

The process of placing my order to receiving my order was seemless like always.
I was noticified via email during every stage of the delivery process by Royal Mail, which was very reassuring. The secure and discreet packaging was the icing on the cake.
Highly recommend Chards Ltd if you require peace of mind when ordering your bullion online.

14 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that the process from placing your order through to receiving it was seamless, as you've come to expect from Chards. It's also great to know that the email updates from Royal Mail throughout the delivery journey provided reassurance and kept you well informed.

We're particularly glad that you appreciated the secure and discreet packaging. We understand how important peace of mind is when ordering bullion online, so it's rewarding to know that this contributed to your positive experience.

Thank you for your recommendation and your continued support.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Everything went as it should

Everything went as it should. No problems whatsoever. A very smooth and straightforward transaction. Thanks.

6 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Kevin,

Thank you for your review.

We're pleased to hear that everything went exactly as it should and that your transaction was smooth and straightforward from start to finish. We always aim to provide a reliable and hassle-free service, so it's great to know that this was your experience.

Thank you for taking the time to share your feedback.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

ive just received my 3 gold bullion…

ive just received my 3 gold bullion sovereign coins minty.I am so pleased with them as always, great price, great customer service and perfect coins.I have been ordering for 2 years with chards wouldnt go anywhere else.

20 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Jonathan,

Thank you for your review.

We're pleased to hear that you were happy with your three gold bullion Sovereigns and that they arrived in excellent condition. It's great to know that you've continued to be satisfied with both our pricing and customer service.

We're especially grateful for your continued support over the past two years. Returning customers are incredibly important to us, and it's rewarding to know that Chards remains your preferred choice when purchasing coins.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Best value sovereigns on the market…

Best value sovereigns on the market with fast delivery.

7 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mike,

Thank you for your review.

We're pleased to hear that you found our Sovereigns to offer great value and that your order arrived quickly. We always aim to provide competitive pricing alongside prompt and reliable delivery, so it's great to know that this was your experience.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Made appointment with ease as usual

Made appointment with ease as usual. Good Company to deal with, very helpful.

7 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Kath and Alan,

Thank you for your review.

We're pleased to hear that arranging an appointment was straightforward, as you've come to expect. It's also great to know that you found our team helpful and that your experience with Chards was a positive one.

Thank you for your continued support. We appreciate your comments and are glad you've found us a good company to deal with.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

AAAA+++

I am a happy customer which I bought from Chards several times. Thank you very much

1 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you've purchased from Chards several times and have continued to have positive experiences with us. Returning customers are incredibly important to us, so we appreciate the confidence you've placed in our products and service.

Thank you for your continued support and for taking the time to share your feedback.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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