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Chards Coin and Bullion Dealer Reviews 

10,759
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff, highly competitive pricing, and remarkably fast delivery of securely wrapped items. Many consumers appreciate the intuitive website and the consistently reliable support when purchasing precious metals online. Some reviewers were not happy with occasional minor product wear, such as surface dents or visible signs of aging on pre-owned coins. Others mentioned drawbacks regarding bulk packaging methods where items share a single protective container instead of individual capsules. A few people also felt that certain purchasing prompts could be improved to avoid minor confusions.

What people talk about most

Service

People report positive experiences with service, consistently praising the professional, reliable, and... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting fast, secure, and prompt... See more

Product

Users describe positive interactions with product, consistently highlighting great prices and fast delivery.... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are often... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly across all interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were or... See more

Company replied

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

I had and continue to have a great experience dealing with chards. As I’m new to “stacking” I did Shop around and find the pricing to be fair and competitive on most things. The customer service... See more

Company replied

Rated 5 out of 5 stars

The experience is smooth, effortless, and everytime I speak to a member of their team, its feels like they genuinely, with a warm people over profits energy. Their physical and digital products are t... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,759)

3,848 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AAAA+++

I am a happy customer which I bought from Chards several times. Thank you very much

1 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you've purchased from Chards several times and have continued to have positive experiences with us. Returning customers are incredibly important to us, so we appreciate the confidence you've placed in our products and service.

Thank you for your continued support and for taking the time to share your feedback.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

got what i expected

14 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that your purchase met your expectations. We always aim to provide a straightforward and reliable service, so it's great to know that everything went as anticipated.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

A reliable bullion dealer

A reliable bullion dealer. No issues.

31 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Zoe,

Thank you for your review.

We're pleased to hear that you've found Chards to be a reliable bullion dealer and that your experience has been trouble-free. We always aim to provide a straightforward and dependable service, so it's great to know that everything went smoothly.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Reliable and trustworthy company

Reliable and trustworthy company. Easy to use website with updates on the status of your order. Delivery as well as vault storage excellent too!

14 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you've found Chards to be a reliable and trustworthy company. It's also great to know that you find our website easy to use and that the order status updates help keep you informed throughout the process.

We're especially glad that you've been happy with both our delivery service and our vault storage offering. Providing secure and dependable solutions for our customers is something we always strive for.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Prompt delivery on chosen day

Prompt delivery on chosen day, as described, no problems.

7 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ian,

Thank you for your review.

We're pleased to hear that your order arrived on your chosen day and that everything was exactly as described. We always aim to provide a straightforward and reliable service, so it's great to know that the process went smoothly from start to finish.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Par excellance

I have always had a great experience with Chards swiftly despatching coins in excellent condition for a great price.

26 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi James,

Thank you for your review.

We're pleased to hear that you've consistently had positive experiences with Chards. It's great to know that your coins have been dispatched promptly, arrived in excellent condition, and offered good value.

Providing competitive pricing alongside reliable delivery is something we always strive for, so we're glad this continues to be your experience.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Bought a couple of coins from Chards

Bought a couple of coins from Chards. Was happy with their service and how they conduct business. They were open with their charges and how everything works regarding buying and selling. Their website is very useful and the information put me at ease. Delivery was within a couple of days after funds cleared. Would be happy to use them again.

14 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Dave,

Thank you for your review.

We're pleased to hear that you were happy with both our service and the way we conduct business. We believe in being transparent about our charges and processes, so it's great to know that you found everything clear and straightforward when buying from us.

We're also glad that our website and product information helped put you at ease. Making it easy for customers to access useful information and make informed decisions is something we work hard to achieve.

It's great to know that your coins arrived promptly after your funds cleared, and we're delighted to hear that you would be happy to use Chards again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great Service

Great Service - I was fully updated on progress

7 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Craig,

Thank you for your review.

We're pleased to hear that you were kept fully updated throughout the process. Clear and timely communication is something we always strive for, so it's great to know that you felt well informed every step of the way.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

My second purchase was smoother than…

My second purchase was smoother than the first. Although my only disappointment was that I didn't get my sweet

12 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Leslie,

Thank you for your review.

We're pleased to hear that your second purchase was even smoother than your first. It's great to know that everything went well and that your experience continued to improve.

As for the missing piece of Chards Blackpool rock, our apologies! We'll be sure to make it up to you by adding some extra rock to your next order. 😊

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Easy to talk talk to

Easy to talk talk to , goods turned up as promised will use again

7 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Phillip,

Thank you for your review.

We're pleased to hear that you found us easy to deal with and that your order arrived as promised. Providing a straightforward service and delivering orders reliably is something we always strive for.

We're also delighted to hear that you would use Chards again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Awesome service

Awesome service
Many thanks

6 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Paul,

Thank you for your review.

We're pleased to hear that you were happy with the service you received. We appreciate you taking the time to share your feedback and are glad that your experience with Chards was a positive one.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Why Chards?

nice selection of coins from bullion to nuministic, prices in many ranges for collectors and investors, delivered in a few days, well packaged with good communication, i will buy from chards in the future.

14 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you appreciated the range of coins we offer, from bullion products through to numismatic pieces. We aim to cater for both collectors and investors, so it's great to know that you found options available across a variety of price points.

It's also good to hear that your order arrived within a few days, was well packaged, and that the communication throughout the process met your expectations.

Thank you for your support, and we're delighted to hear that you'll be buying from Chards again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 4 out of 5 stars

Excellent choice value for money and…

Excellent choice value for money and almost excellent delivery

14 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Bernard,

Thank you for your review.

We're pleased to hear that you found our range of products offered good value for money. We always aim to provide competitive pricing alongside a wide choice of coins and bullion products.

We're also glad that your delivery experience was positive overall. As you've awarded us 4 stars, we'd love to know what we could do to make it a 5-star experience next time.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service

Excellent service, very polite and helpful staff. Great communication. Highly recommended.

13 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi David,

Thank you for your review.

We're pleased to hear that you were happy with the service you received from our team. Providing polite, helpful customer service alongside clear communication is something we always strive for, so it's great to know that your experience reflected that.

Thank you as well for your recommendation. We appreciate your support and are glad you chose Chards.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very helpful experience.

Very helpful experience.

6 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Brian,

Thank you for your review.

We're pleased to hear that you found your experience with Chards helpful. We always aim to provide clear guidance and straightforward service, so it's great to know we were able to assist you.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Easy and efficient ordering and…

Easy and efficient ordering and delivery process

13 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ian,

Thank you for your review.

We're pleased to hear that you found both the ordering and delivery process easy and efficient. We always aim to make purchasing from Chards as straightforward as possible, so it's great to know that everything went smoothly from start to finish.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very trusted

This company has been very reliable and offers good value.

6 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Edward,

Thank you for your review.

We're pleased to hear that you've found Chards to be reliable and that you've received good value from our products and services. Providing competitive pricing alongside dependable service is something we always strive for, so it's great to know that this has been your experience.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great first couple of experiences…

Great first couple of experiences purchasing from chards

13 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Chris,

Thank you for your review.

We're pleased to hear that your first couple of purchases from Chards have been such positive experiences. We always aim to provide a straightforward and reliable service, so it's great to know we've made a good impression from the outset.

Thank you for choosing Chards, and we look forward to helping you with many more purchases in the future.

Kind regards,
Chards Coin and Bullion Dealer

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