Great communication via email updates on despatch etc. Good despatch time and packing. With the current sale offer the 50 oz of silver coins was over £300 less than Bullion by Post price. Just receive... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One of the best precious metal dealers in the UK. They have some of the best pricing, and can be trusted with the items they supply. My order was dispatched within 2 working days as expected, with tra... See more
Company replied
Always the cheapest on the market! And the customer service is excellent. Prompt replies to questions, the ability combine postage on split Orders, and just generally a "safe pair of hands" in all my... See more
Company replied
As usual I popped in for a flying visit, Just a quick query regarding a coin I purchased from chards. Nothing is to much trouble for these guys, always willing to help and assist, the two staff... See more
Company replied
Company details
About Chards Coin and Bullion Dealer
Written by the company
Why Choose Chards Coin and Bullion Dealer?
At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.
We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.
We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.
If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.
Quick Links Our Mission StatementChards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.
As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.
Contact UsOur Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.
Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.
You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.
Additional InformationOur goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.
Contact info
32-36 Harrowside, FY4 1RJ, Blackpool, United Kingdom
- 01253 343081
- info@chards.co.uk
- chards.co.uk
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy ordering fast delivery
10 July 2026
Fast and efficient.
Best prices. Good website. Fast processing. Well packed. Quick delivery.
3 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I always have enjoyable experience when…
I always have enjoyable experience when buying silver at chards, very user friendly online when purchasing from chards
3 July 2026
Reply from Chards Coin and Bullion Dealer
Hi Peter,
Thank you for your review.
We're delighted to hear that you always enjoy buying silver from Chards. It's great to know that you've found our online purchasing process user-friendly and easy to navigate.
We look forward to helping you with your future purchases.
Kind regards,
Chards Coin and Bullion Dealer
Issues with payment but resolved.
I had an issue where my payment was taken but the order was cancelled.
They were quick to resolve that and reinstate the order.
15 July 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi,
Thank you for taking the time to speak with us this morning and for updating your review.
We're pleased we were able to explain what happened and quickly resolve the issue for you. Unfortunately, the error occurred outside of our normal working hours, so it was not something we were able to address until the next business day. As soon as our team became aware of the situation, it was treated as a priority and your order was promptly reinstated.
Whilst we understand it can be frustrating when things don't go as expected, we always encourage customers to contact us directly if there is a problem, as this gives us the opportunity to investigate and put things right as quickly as possible.
Thank you for giving us the chance to resolve the matter, and we're delighted that you're happy with the outcome. We hope you enjoy your order when it arrives.
Kind regards,
The Chards Team
Easy and pleasant transaction no…
Easy and pleasant transaction no problems
11 July 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi,
Thank you for your review.
We're pleased to hear that your transaction was easy and pleasant, with everything going smoothly from start to finish. Providing a straightforward and hassle-free experience is something we always strive for.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Items arrived as promised in correct…
Items arrived as promised in correct condition thanks.
10 July 2026
Reply from Chards Coin and Bullion Dealer
Hi Steven,
Thank you for your review.
We're pleased to hear that your items arrived as promised and in the expected condition. Ensuring orders are delivered safely and accurately is something we always strive for.
Thank you for choosing Chards, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Service was very good
Service was very good, I was concerned about the process prior to transaction but everything went efficiently.
1 July 2026
Reply from Chards Coin and Bullion Dealer
Hi Teresa,
Thank you for your review. We're delighted you found our service to be good and that everything went smoothly.
We understand that making a transaction like this can sometimes feel daunting, especially before your first order, so it's great to know that our team was able to provide reassurance and make the process straightforward and efficient.
We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Great service
Great service - good to be able to pick postage day when pre ordered items back in stock.
Competitive pricing
3 July 2026
Reply from Chards Coin and Bullion Dealer
Hi James,
Thank you for your review.
We're delighted to hear that you found our pricing competitive and enjoyed the flexibility of being able to choose your preferred dispatch date when your pre-ordered items came back into stock.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Excellent price & efficient service…
Excellent price & efficient service every time.
1 July 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi Chris,
Thank you for your review.
We're delighted to hear that you've consistently found our prices competitive and our service efficient. Providing great value alongside a smooth and reliable experience is something we always strive for.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Spot on service having used them…
Spot on service having used them multiple times. Great comms and you will get a personal call should there be significant delays so great service all round.
15 June 2026
Reply from Chards Coin and Bullion Dealer
Hi David,
Thank you for your review.
We're delighted to hear that you've had such positive experiences with Chards over multiple orders. It's great to know that our communication has kept you well informed, and that our team has been proactive in keeping customers updated whenever delays occur.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Reply from Chards Coin and Bullion Dealer
Hi ,
Thank you for your review.
We're pleased to hear that your order arrived quickly and that the complimentary sweets were enjoyed! It's always nice to add a little extra touch to our deliveries.
We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Reply from Chards Coin and Bullion Dealer
Hi Jeffery,
Thank you for your review.
We're delighted to hear that you found Chards reliable and that you were pleased with both the service you received and your coin.
Thank you for choosing Chards, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
I have been using Chards for years now
I have been using Chards for years now, and always find them pleasant and efficient to deal with. Derek was particularly helpful with some advice which he gave me.
14 July 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi,
Thank you for your excellent review.
We're delighted to hear that you've been using Chards for many years and continue to find us pleasant and efficient to deal with.
We'll be sure to pass your kind comments on to Derek.
Thank you for your continued support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
No hassle and fast delivery
8 July 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi,
Thank you for your review.
We're pleased to hear that your experience was hassle-free and that your order arrived quickly. Providing a smooth and efficient service is something we always strive for.
We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Reply from Chards Coin and Bullion Dealer
Hi,
Thank you for your review.
We're pleased to hear that you were happy with the service you received. Feedback like yours is always appreciated and means a great deal to the team.
Thank you for choosing Chards, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
I I phoned up to enquire about something…
I phoned up to enquire about something and the person was very polite and helpful gave me time to explain and I felt very good about the experience
9 July 2026
Reply from Chards Coin and Bullion Dealer
Hi Pauline,
Thank you for your review.
We're delighted to hear that your enquiry was handled in a polite and helpful manner. Taking the time to listen to our customers and ensure their questions are answered properly is something we take great pride in.
We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Very pleased with the service
Very pleased with the service, really professional and helpful, will use again
9 July 2026
Reply from Chards Coin and Bullion Dealer
Hi David,
Thank you for your review.
We're delighted to hear that you were pleased with the service you received and found our team professional and helpful throughout. Providing a smooth and enjoyable experience for our customers is always our goal.
Thank you for choosing Chards. We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Reply from Chards Coin and Bullion Dealer
Hi Robert,
Thank you for your review.
We're delighted to hear that you've had another first-class experience with us and that your order was delivered smoothly and promptly.
We look forward to helping you again with your future purchases.
Kind regards,
Chards Coin and Bullion Dealer
Always great service
Always great service , fair pricing and quick delivery The sweets are not bad as well.
2 July 2026
Reply from Chards Coin and Bullion Dealer
Hi Peter,
Thank you for your review.
We're delighted to hear that you've once again been pleased with our service, fair pricing, and quick delivery. It's always rewarding to know that we're continuing to provide the experience our customers have come to expect from Chards.
We're also glad to hear the complimentary sweets were a hit too!
Thank you for your continued support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.