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Chards Coin and Bullion Dealer Reviews 

10,262
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products, often noting that prices are among the best in the market. The staff receives frequent commendation for being helpful, professional, and polite, making transactions smooth and pleasant. Reviewers also highlight the efficient and secure delivery service, with many appreciating the careful packaging and prompt arrival of their orders. However, some customers also noted issues with inconsistent pricing policies, particularly when market prices fluctuate, leading to dissatisfaction with how prices were locked in or adjusted. A few other people also felt that delivery costs were high compared to other dealers, and some suggested including a printed receipt.

What people talk about most

Service

Customers consistently report positive experiences with the service, often highlighting its efficiency and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Reviewers highlight positive aspects of product, often praising the excellent condition and quality of items... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive and transparent... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, professional, and polite.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication via email updates on despatch etc. Good despatch time and packing. With the current sale offer the 50 oz of silver coins was over £300 less than Bullion by Post price. Just receive... See more

Company replied

Rated 5 out of 5 stars

One of the best precious metal dealers in the UK. They have some of the best pricing, and can be trusted with the items they supply. My order was dispatched within 2 working days as expected, with tra... See more

Company replied

Rated 5 out of 5 stars

Always the cheapest on the market! And the customer service is excellent. Prompt replies to questions, the ability combine postage on split Orders, and just generally a "safe pair of hands" in all my... See more

Company replied

Rated 5 out of 5 stars

As usual I popped in for a flying visit, Just a quick query regarding a coin I purchased from chards. Nothing is to much trouble for these guys, always willing to help and assist, the two staff... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,262)

3,626 reviews in the last 12 months

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Rated 5 out of 5 stars

Just good service!

Chards staff are helpful and a credit to the company. They do what it says in their adverts, very well. Have used there services for a number of years and never had a problem.

7 July 2026
Rated 5 out of 5 stars

Excellent and easy transaction

Excellent and easy transaction. Would recommend to others and the coins I purchased were beautiful. Delivery was super fast and secure and an excellent price. Would recommend. Thank you

7 July 2026
Rated 5 out of 5 stars

There was a slight hiccup with emails…

There was a slight hiccup with emails which was quickly addressed when i contacted Chards and my order was delivered soon after.

Very happy with my purchase, one of many from Chards and i'm sure i will be buying from them again.

30 June 2026
Rated 5 out of 5 stars

Trusted seller

Great service from Chards they are trusted seller and always deliver good service. I have bought coins many times and will continue to do so.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Sovereign just arrived . very fast service, well packaged and kept updated with delivery details.
First time buying from Chards but definitely won’t be my last. First class service, thank you.

11 July 2026
Unprompted review

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