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Chards Coin and Bullion Dealer Reviews 

10,218
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,724 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery, often highlighting the secure packaging and prompt arrival of their orders. Many people appreciate the helpful and polite staff, who are described as professional and knowledgeable, making transactions smooth and pleasant. The products themselves are also well-received, with consumers noting the quality and variety available. However, some customers also noted inconsistencies in pricing when selling items back to the company, feeling that the application of rules sometimes led to outcomes that benefited the company. There were also occasional remarks about product condition descriptions not fully matching expectations and concerns about receiving multiple items of the same design when variety was anticipated.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting it as excellent, professional,... See more

Delivery service

Consumers find delivery service to be a positive experience, consistently praising its speed and efficiency.... See more

Product

Customers consistently note positive experiences with product, often praising the competitive pricing and the... See more

Price

People report positive experiences with price, with many reviewers consistently highlighting competitive and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them. They are polite and happy to help while offering great prices both for buying from and selling t... See more

Company replied

Rated 5 out of 5 stars

Being a relative newcomer to the metals market its really great to find a company that you can trust with great pricing, great delivery and all round great service. Trust is a real big thing these day... See more

Company replied

Rated 5 out of 5 stars

Chards are a great bullion dealer and one of the best, cheapest and fairest in the UK market. They are transparent upfront about what % premiums they charge and whenever Vat has been accounted for if... See more

Company replied

Rated 5 out of 5 stars

Used Chards many times now and they are always the same: competitive pricing, excellent comms and safe & secure packaging & delivery. One of my goto firms for bullion….oh, almost forgot the free sweet... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,218)

3,584 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered two coins

Ordered two coins, and they were in perfect condition, best bullion dealer around, prices very competitive and always a good selection of coins in stock. Thanks again Chards this was my second purchase, and will be buying again in the near future.

26 June 2026
Rated 5 out of 5 stars

Had a proof sovereign to sell

Had a proof sovereign to sell - have used Chards on several occasions. Once again, the process was extremely smooth, speedy and efficient, and I can throughly recommend the company. Thimothe was extremely helpful and professional on the phone. I am extremely pleased.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I have bought from Chards a few times…

I have bought from Chards a few times now, always great service and fast delivery. Still waiting to see if i can get one of them error Britanna. fingers crossed, but still stacking.

1 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you've enjoyed great service and fast delivery across multiple orders. It's always rewarding to know that customers continue to return to us and remain happy with their experience.

As for that elusive error Britannia, fingers crossed one comes your way soon! Until then, happy stacking, and thank you for your continued support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very good service as always

Very good service as always. Well packaged and discreet . Friendly efficient service.

7 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mike,

Thank you for your review.

We're delighted to hear that you've once again been pleased with our service. It's great to know that your order arrived well packaged and discreetly, and that you found our team friendly and efficient.

We appreciate your continued support and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Ordered on a Saturday received on the…

Ordered on a Saturday received on the Tuesday exactly as described straight forward hassle free purchase.

29 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Maureen,

Thank you for your review.

We're pleased to hear that your order arrived promptly and exactly as described. It's great to know that the purchasing process was straightforward and hassle-free from start to finish.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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