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Chards Coin and Bullion Dealer Reviews 

10,202
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,724 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery, often highlighting the secure packaging and prompt arrival of their orders. Many people appreciate the helpful and polite staff, who are described as professional and knowledgeable, making transactions smooth and pleasant. The products themselves are also well-received, with consumers noting the quality and variety available. However, some customers also noted inconsistencies in pricing when selling items back to the company, feeling that the application of rules sometimes led to outcomes that benefited the company. There were also occasional remarks about product condition descriptions not fully matching expectations and concerns about receiving multiple items of the same design when variety was anticipated.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting it as excellent, professional,... See more

Delivery service

Consumers find delivery service to be a positive experience, consistently praising its speed and efficiency.... See more

Product

Customers consistently note positive experiences with product, often praising the competitive pricing and the... See more

Price

People report positive experiences with price, with many reviewers consistently highlighting competitive and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them. They are polite and happy to help while offering great prices both for buying from and selling t... See more

Company replied

Rated 5 out of 5 stars

Being a relative newcomer to the metals market its really great to find a company that you can trust with great pricing, great delivery and all round great service. Trust is a real big thing these day... See more

Company replied

Rated 5 out of 5 stars

Chards are a great bullion dealer and one of the best, cheapest and fairest in the UK market. They are transparent upfront about what % premiums they charge and whenever Vat has been accounted for if... See more

Company replied

Rated 5 out of 5 stars

Used Chards many times now and they are always the same: competitive pricing, excellent comms and safe & secure packaging & delivery. One of my goto firms for bullion….oh, almost forgot the free sweet... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,202)

3,563 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value clearly priced and quick…

Great value clearly priced and quick delivery. Will be returning again.

25 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you found our pricing clear and competitive, and that your order was delivered promptly. It's especially rewarding to know that you'll be returning to shop with us again.

We appreciate your support and look forward to helping you with your future purchases.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fast dispatch

Fast dispatch, clear instructions. The product/delivery was exactly as informed it would be. Excellent service!

30 March 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that your order was dispatched promptly and that the instructions and updates provided were clear throughout the process. It's especially pleasing to know that everything arrived exactly as expected.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Easy to order

Easy to order , fast efficient service , great information on their web site made for a good experience.

1 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Lee,

Thank you for your review.

We're pleased to hear that you found the ordering process straightforward and that the information on our website helped make your experience a positive one. It's also great to know that our service was fast and efficient from start to finish.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

1 oz silver coins

1 oz coins as cheap as I've seen them lately, delivered quickly ill definitely be using again

1 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mark,

Thank you for your review.

We're delighted to hear that you found our 1 oz coins competitively priced and that your order was delivered quickly. It's always rewarding to know that we've been able to offer great value alongside a smooth purchasing experience.

We look forward to helping you again with future purchases.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

The best in the country

The best in the country. No doubt about it!

1 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ivan,

Thank you for your excellent review.

We're delighted to hear that you hold Chards in such high regard. Comments like yours are a real boost to the team and reflect the standards we work hard to maintain every day.

Thank you for your support and confidence in Chards. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Helpful with advice

Helpful with advice

1 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Graham,

Thank you for your review.

We're pleased to hear that you found our team helpful and that the advice provided was useful. Offering knowledgeable guidance and support is an important part of the service we strive to deliver.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ashley,

Thank you for your review.

We're delighted to hear that everything met your expectations once again. It's always rewarding to know that we're continuing to provide the level of service our customers have come to expect from Chards.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent company service

Very happy with the service and the and competitive price i paid

1 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Vincent,

Thank you for your review.

We're delighted to hear that you were happy with the service you received and the competitive pricing we offered. Providing great value alongside a smooth customer experience is something we always strive for.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very helpful and supportive

Very helpful and supportive. Had some payment issues that meant order was cancelled. All in all, a pleasure to deal with. Thanks

1 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Paul,

Thank you for your review.

We're pleased to hear that, despite the payment issues, you found our team helpful and supportive throughout the process. We understand that these situations can sometimes be frustrating, so we're glad we were able to assist and make things as straightforward as possible.

It's great to know that you found us a pleasure to deal with, and we appreciate you taking the time to share your experience.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Chards Gold offer the best prices!

Chards Gold offers gold bullion at the best prices!
If your looking to purchase coins/ bullion etc look no further for ease of purchase, quick no frills delivery, & an excellent array of products!

30 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that you found our bullion competitively priced and that the purchasing process was straightforward from start to finish. It's also great to know that you were pleased with our range of products and the prompt, hassle-free delivery.

Thank you for your recommendation and for choosing Chards. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

GREAT

Just a GREAT company to deal with and so very helpful.

1 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Lionel,

Thank you for your review.

We're delighted to hear that you've found Chards so helpful and easy to deal with. Feedback like yours means a great deal to the team and is always a pleasure to receive.

Thank you for choosing Chards, and we look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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