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Chards Coin and Bullion Dealer Reviews 

10,819
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,945 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful, polite, and knowledgeable staff members who make all in-store and online transactions completely smooth and professional. People consistently mention the outstanding product quality and extremely competitive pricing across various precious metal items currently available. Buyers also appreciate the very user-friendly digital platform and completely transparent charges when purchasing items online. Consumers note that orders arrive promptly, securely packaged, and properly tracked through reliable courier delivery methods. Some reviewers additionally highlighted the pleasant physical store visits and delightful extra touches included with their shipments.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting professional staff and... See more

Delivery service

Consumers find delivery service to be consistently prompt and reliable. Reviewers frequently highlight the... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive in excellent and pristine... See more

Price

Clients share positive opinions on price, highlighting exceptional products offered alongside great selling... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were or... See more

Company replied

Rated 5 out of 5 stars

I found the whole experience very positive. I didn't really know what to expect as I haven't sold jewellery before but I was immediately put at ease. Lovely premises, the gentleman who served me was s... See more

Company replied

Rated 5 out of 5 stars

Another flawless performance by the wonderful Chards Team. I placed my order, I was kept informed of its status from beginning to end; the real beauty of dealing with Chards? They eliminate the stress... See more

Company replied

Rated 5 out of 5 stars

I had and continue to have a great experience dealing with chards. As I’m new to “stacking” I did Shop around and find the pricing to be fair and competitive on most things. The customer service... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,819)

3,897 reviews in the last 12 months

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Rated 5 out of 5 stars

Simple as it gets

Purchasing silver coins with Chards was as simple as it gets. Put your choice of coin in the basket, pay at the checkout, they dispatch within a day or 2 and i received in perfect condition. First class service as far as I am concerned. I will be back

12 August 2026
Rated 5 out of 5 stars

A genuine, trustworthy and friendly company.

This is my first purchase of gold coins, and in general, it can be difficult to trust a website you’ve never ordered from before. That certainly isn’t the case with Chards.

Before ordering, I emailed lots of questions and received a response within a day. Leslie answered everything fully, including some follow-up questions I had. I felt at ease with Chards right from the start; they came across as a genuine, trustworthy and friendly company.

I placed an order for three sovereigns: a 1979 proof, an Edward VII and a Victoria ‘best value’ sovereign over the weekend. The coins were shipped on Monday and arrived on Tuesday morning by Royal Mail Special Delivery. The package gave no indication of what was inside, which is reassuring from a security point of view.

The coins are in fantastic condition. The proof has retained its beautiful mirror-like finish. The older sovereigns arrived in the capsules I had purchased and were carefully wrapped in bubble wrap.

I paid around £22 more for the two ‘best value’ sovereigns compared with buying new ones, which is very reasonable given that they’re great pieces of history and still contain 7.32g of fine gold each.

Overall, I’m extremely pleased with my first purchase from Chards and will be happily buying from them again.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable services as always

Impeccable services as always! I have placed an order on Chards's website on Saturday, the coins are in my hands on Tuesday morning. Everything is perfect! 100% satisfaction and confidence! Many thanks!🤗

25 August 2026
Unprompted review
Rated 5 out of 5 stars

This was more of an administrative…

This was more of an administrative issue - it was dealt with successfully. I was dealing with Patrick and he was both helpful and pleasant to deal with. Thank you.
More generally all my dealings with Chards have been good and service has been prompt.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

First class honest company

All the agents I spoke to were professional and understanding but Emily was the one I connected with she took her time there was no rush I felt in control of my decisions every step of the way. The end result was I definitely choose the right company

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Great all round service

Probably the best prices on the market always well packaged and fast delivery!

20 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Graham,

Thank you for your review. We're delighted to read you find our prices to be the best on the market, and that your order was well packaged with fast delivery.

We take great effort to ensure the items are packaged securely and our prices are checked daily.

We look forward to helping you again in future,

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Served by Derek.

Served by Derek.
As usual 1st. Class service from this well established Bullion Dealer.
Curtious staff who put you at ease whether buying or selling.
Will always use Chards for my Bullion .

24 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review. We're delighted to read you received 1st class service by Derek, and it's great know you will look to buy and sell your precious metals from Chards again.

We look forward to helping you in future.

Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great experience

12 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review. We’re delighted to hear that you had a great experience, that’s exactly what we strive to deliver every time.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service. Quick & Easy.

Was trying to sell a gold sovereign coin quite quickly. Contacted Chards online, got back to me promptly. Representative was respectful and received payment within a few days. Will use again.

3 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Anthony,

Thank you for your review.

We're pleased to hear that our team responded promptly to your enquiry and helped make the selling process straightforward.

We understand that when selling a Gold Sovereign, speed, clear communication, and trust are important, so it's great to know we were able to provide the service you needed and the your payment arrived quickly.

We appreciate your feedback and look forward to assisting you again in the future.

Kind Regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service

Great service

12 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mark,

Thank you for your review.

We're delighted to hear you received great service from our team. Customer satisfaction is at the heart of what we do, so it's always rewarding to receive such positive feedback.

We appreciate your support and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Easy to deal with.

As usual, prompt dispatch, well packaged, easy to deal with. Bought multiple times from Chards and never had any issues.

10 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mark,

Thank you for taking the time to leave a review.

We're delighted to hear that you've once again experienced our prompt dispatch service, secure packaging, and straightforward buying process.

It's especially rewarding to know you've chosen Chards multiple times and have consistently had positive experiences with us.

We truly value your loyalty and look forward to helping you with your future bullion and coin purchases.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Easy to order

Easy to order, fair price and delivery was quick. I particularly look forward to the complimentary piece of rock.

19 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Kevin,

Thank you for your kind review. We’re delighted to hear that you found the ordering process easy, the pricing fair, and that your delivery arrived quickly.

We’re also very pleased to know the complimentary piece of Blackpool rock is something you look forward to receiving with your orders.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Best prices of any dealer.

Best prices of any dealer.
Very well packaged.
Speedy delivery.
Very happy customer

17 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you found our prices competitive, your order well packaged, and the delivery speedy. Providing great value alongside secure packaging and efficient service is something we take great pride in.

Thank you for choosing Chards. We're thrilled you're a happy customer and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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