Chaorenbuy Reviews 73

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered a costume and got sent the wrong size. I communicated them the issue and they sent me another one. Then their delivery carrier SpeedX delivered that package to the wrong address. I again com... See more

Company replied

Rated 5 out of 5 stars

My main point is something else, but the quality is great. From texture to colouring, the shoes I ordered are very well made and have a surprising amount of wiggle room still. What is even more... See more

Company replied

Rated 5 out of 5 stars

Finally, some good f****** cosplay. Reliable. Accurate. Comfortable. Awesome. I ordered the Revenge of the Sith Anakin cosplay, and it was completely amazing when it had arrived. It looked exa... See more

Rated 5 out of 5 stars

Highly recommend ordering from Chaorenbuy! Was hesitant at first but I've been really impressed by their customer service and the quality of their costumes. Had an issue with the zipper on my outfit a... See more

Company details

  1. Costume Store
  2. Clothing Store

Written by the company

Chaorenbuy is a global online retailer specializing in high-quality cosplay costumes and custom-made outfits inspired by movies, comics, and video games, offering detailed craftsmanship, accurate designs, secure payment methods, worldwide shipping with tracking, and reliable customer support, committed to transparency, consistent quality, and customer satisfaction for cosplay enthusiasts across North America, Europe, and international markets.

Trackable Shipping Service Promise

Tariff Free for US Customers

We provide fully trackable shipping for all orders, allowing customers to monitor their packages at every stage of delivery.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

73 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service! Discounts on Wolverine costume was affordable and great quality and fast shipping! Good fit for me Large for morph suit. Mask was very detailed and good fit! No smell.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Incredible

Ordered an deadpool costume and it arrived earlier than expected, fits perfectly and communication was great. I recommend buying stuff from there!

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Great site for Star Wars Cosplay

Finally, some good f****** cosplay.

Reliable. Accurate. Comfortable. Awesome.

I ordered the Revenge of the Sith Anakin cosplay, and it was completely amazing when it had arrived. It looked exactly as the reference photos, and was perfectly comfortable to wear, not awkward or tight.

Compared to others, this is as best as it's going to get, given the price and quality. Naturally, there are some few aspects that I would personally like to alter, but other than that, it's really cool to wear.

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service and delivery

I ordered a custom Deadpool suit from Chaorenbuy and it came in great condition and a timely delivery! They're even great with keeping in contact with their customers to make sure that they are satisfied! I'm glad I stumbled upon them and took a chance, cause it paid off in a great way! 👍🏿

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Wow!! Great quality and custom fit was perfect!

I didn't know what to expect since I never heard of Chaorenbuy, but I ordered a custom Deadpool suit and it was delivered perfectly. It fits like a glove, the quality was great, and the attention to detail was high. I'll definitely be ordering from them again and recommend to anybody.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is the best

Customer service is the best

I ordered a deadpool suit in the largest size they had and while it didn't fit me the way it was supposed to, they refunded my entire order and let me keep the suit anyways!

I will definitely be buying from them in the future whenever I have cosplay needs. You just cannot beat the amazing customer service experience I had =)

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Power Rangers Cosplays

Ordered 2 Power Rangers cosplays and an Ultraman boots within the timeframe a week apart. Alice made sure everything all the measurements are correct. Cosplays were made and sent in one bulk package and all three products came in the same day! Great customer service!

22 July 2024
Unprompted review
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