I am relatively new to crypto and accidentally bought USDT TRON and couldn't buy TRX to sell, swap, because of my region. You guys were simple. Spent 2 days trying to buy something with the USDT TRON!... See more
Company replied
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See what reviewers are saying
I got stuck because my usual exchange (Kraken) didn’t have XMR available anymore. After looking around for alternatives, I tried ChangeNOW. The process was surprisingly simple. no complicated... See more
Company replied
My first successful crypto swap (XMR to BTC). My source of funds was an XMR GUI Client wallet (in other words not on an exchange). Had started the process at several other sites but ran into problem... See more
Company replied
I have been using ChangeNOW for several years, and they have been excellent in every aspect of what they do. These types of cryptocurrency exchanges can be risky if you are not familiar with... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Currency Exchange Service
- Financial Institution
- Money Transfer Service
- Non-Bank Financial Service
Written by the company
ChangeNOW.io is a crypto management platform that empowers newcomers, professionals and businesses to handle their Web3 finances in a simple and secure way. Since 2017, ChangeNOW has evolved from a fast, secure and limitless instant crypto exchange to a platform where millions of users worldwide safely store, exchange, trade and stake their crypto assets.
ChangeNOW Crypto Exchange: Swap on the Go
Written by the company
- ChangeNOW offers rapid swaps for BTC, ETH, USDT, and hundreds of other assets directly to your wallet. We’ve removed the friction so you can focus on your gains, not on filling out forms.
Resilient by Design, Secure by DNA
Enjoy all the benefits of ChangeNOW:
- Signup-Free: Keep your swaps private.
- Massive Variety: Access 1500+ digital assets across 110+ blockchains.
- Your Keys, Your Coins: Your funds stay yours only – safe and secure.
- Fiat-Ready: Jump from money to better money instantly with support for 70+ fiat currencies.
Go PRO: Maximize Every Move
Upgrade your experience with a ChangeNOW PRO subscription plan and get more benefits, control, transparency, and efficiency.
Choose the plan that fits your strategy:
- Emerald: 0.1% Cashback + 40 AML Checks – Built for active clients who want smarter monitoring and added value.
- Brilliant: 0.2% Cashback + Unlimited AML Checks – Designed for power users who need flexibility, scale, and full compliance coverage.
Contact info
Euro House, Richmond Hill Road, VC0100, Kingstown, St. Vincent & Grenadines
- support@changenow.io
- changenow.io
ChangeNOW Pro
You should know
4.6
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very easy and fast to use.
1 April 2026
Reply from ChangeNOW
Really appreciate it! 💚 Happy it was easy to use and fast — thanks for the support!
Reply from ChangeNOW
Wow, your feedback just made our day! Thank you for trusting ChangeNOW with your exchange 🌟💚
We’re really happy our team could help, and we can’t wait to see you again for your next swap! 😊
Rapid response
6 April 2026
Unprompted review
Reply from ChangeNOW
Thanks! 💚 We’re glad our response was lightning fast — come back anytime! 😉
Reply from ChangeNOW
Really appreciate your kind words! 💚 Happy to hear everything felt smooth and user-friendly — we’ll keep it that way!
helped out with my issues thank you
helped out with my issues thank you
4 April 2026
Unprompted review
Reply from ChangeNOW
Hi Samuel!
We’re absolutely delighted to hear that we could help you with your issues and that everything worked out well 💚
Your feedback truly motivates our team to keep improving. It’s wonderful to know you had a positive experience with ChangeNOW. We’re always here for you and can’t wait to assist you with your next transaction.
Thank you for choosing ChangeNOW!
Reply from ChangeNOW
Hello!
We’re so happy you enjoyed your experience!
Thanks for choosing ChangeNOW 💚⭐ Remember, we’re always just a click away.
Nice
Nice, Quick crypto swap (Solana for something else),
and explained the progress concisely--Thanks!!
4 April 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊 Thank you for your feedback! We’re happy to hear that your experience was nice and quick 🚀⭐
We truly appreciate your support!
Import it for me and let me know
Import it for me and let me know. My phone is malfunctioning/blocked.
1 February 2026
Unprompted review
Reply from ChangeNOW
Hello!
In case you experience any issues please contact us at support@changenow.io and share the details. Our support team will reply to you within minutes. Thank you!
Best regards,
ChangeNOW Support Team
Very useful help.
3 April 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊
Thank you for your feedback! We’re glad to hear that our help was useful and made your experience better 🚀⭐
We truly appreciate your support!
Great experience with the platform…
Great experience with the platform products and support
3 April 2026
Unprompted review
Reply from ChangeNOW
That’s fantastic! 💚 Thanks for the kind words — we hope every experience stays this smooth!
I was nervous about using your service…
I was nervous about using your service for the first time but it went flawless and perfectly! I will be a returning customer thank you and I appreciate you guys! 🙏
2 April 2026
Unprompted review
Reply from ChangeNOW
Hey Erik!
Thank you so much for your feedback and for trusting us with your exchanges 💚 We’re really happy everything went smoothly for you, and we’ll keep doing our best to make your next experience even better.
We appreciate you and look forward to having you back again!
scott is some kind of AMAZING
scott was very fast. faster than anyone ive seen. I didn't have to provide much info and his first messaged cleared everything ip.
2 April 2026
Unprompted review
Reply from ChangeNOW
Hi Ink!
We’re absolutely delighted to hear that everything worked so smoothly for you! 💚 It’s wonderful to know that your issue was resolved so quickly and clearly, and that you didn’t even have to provide much information.
Your feedback truly motivates our team to keep improving and providing fast, reliable support. We’re always here for you and can’t wait to assist you with your next transaction.
Thank you for choosing ChangeNOW!
I received what I was expecting in the…
I received what I was expecting in the exchange. Well Done!
2 April 2026
Reply from ChangeNOW
Hello! 😊 Thank you for your feedback! We’re glad to hear that everything went exactly as expected with your exchange 🚀⭐ We truly appreciate your support, and we’re happy you had a great experience!
Reply from ChangeNOW
Hello! 😊 Thank you for your feedback! We’re happy to hear that your experience was fast, easy, and super simple 🚀⭐ We truly appreciate your support!
works great!
2 April 2026
Unprompted review
Reply from ChangeNOW
Thanks a lot! 💚 Happy it’s working perfectly on your side!
It was quick and made me a lot of money.
1 April 2026
Unprompted review
Reply from ChangeNOW
Thank you so much for your feedback, Clifford!
We’re really happy to hear that everything was quick 🙌
Thanks for choosing ChangeNOW 💚⭐
After having a little trouble with…
After having a little trouble with simple swap, this was a good experience and a little cheaper. Thank you
1 April 2026
Unprompted review
Reply from ChangeNOW
Hi twinpillars,
We really appreciate you taking the time to share your experience with us. It’s wonderful to know that, after a bit of trouble with the simple swap, you had a good experience this time — and that it was even a little cheaper for you!
We’ll keep working hard to make your next exchange even smoother and more convenient.
Thank you for choosing ChangeNOW!
Fast and easy!
1 April 2026
Unprompted review
Reply from ChangeNOW
Fast, easy, and done! 💚 That’s what we aim for! We’re glad you enjoyed it 😉
I like it
I like it, it took a few minutes to finish the transaction, but it is ok.
1 April 2026
Unprompted review
Reply from ChangeNOW
And we like you :)
Happy to hear that! 💚 Smooth, simple, and done in minutes — thanks for choosing us!
lost all my cash
i told the service team to send it to my changenow account after it failed and now ive lost all my cash
30 March 2026
Unprompted review
Reply from ChangeNOW
Hello, we’re sorry to hear about your experience and understand your concern.
Please note that situations like this require a detailed check from our side. We kindly ask you to contact our support team at support@changenow.io
and provide all relevant details so we can investigate your case properly.
Our team will review everything and assist you further.
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