I am relatively new to crypto and accidentally bought USDT TRON and couldn't buy TRX to sell, swap, because of my region. You guys were simple. Spent 2 days trying to buy something with the USDT TRON!... See more
Company replied
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See what reviewers are saying
I got stuck because my usual exchange (Kraken) didn’t have XMR available anymore. After looking around for alternatives, I tried ChangeNOW. The process was surprisingly simple. no complicated... See more
Company replied
My first successful crypto swap (XMR to BTC). My source of funds was an XMR GUI Client wallet (in other words not on an exchange). Had started the process at several other sites but ran into problem... See more
Company replied
I have been using ChangeNOW for several years, and they have been excellent in every aspect of what they do. These types of cryptocurrency exchanges can be risky if you are not familiar with... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Currency Exchange Service
- Financial Institution
- Money Transfer Service
- Non-Bank Financial Service
Written by the company
ChangeNOW.io is a crypto management platform that empowers newcomers, professionals and businesses to handle their Web3 finances in a simple and secure way. Since 2017, ChangeNOW has evolved from a fast, secure and limitless instant crypto exchange to a platform where millions of users worldwide safely store, exchange, trade and stake their crypto assets.
ChangeNOW Crypto Exchange: Swap on the Go
Written by the company
- ChangeNOW offers rapid swaps for BTC, ETH, USDT, and hundreds of other assets directly to your wallet. We’ve removed the friction so you can focus on your gains, not on filling out forms.
Resilient by Design, Secure by DNA
Enjoy all the benefits of ChangeNOW:
- Signup-Free: Keep your swaps private.
- Massive Variety: Access 1500+ digital assets across 110+ blockchains.
- Your Keys, Your Coins: Your funds stay yours only – safe and secure.
- Fiat-Ready: Jump from money to better money instantly with support for 70+ fiat currencies.
Go PRO: Maximize Every Move
Upgrade your experience with a ChangeNOW PRO subscription plan and get more benefits, control, transparency, and efficiency.
Choose the plan that fits your strategy:
- Emerald: 0.1% Cashback + 40 AML Checks – Built for active clients who want smarter monitoring and added value.
- Brilliant: 0.2% Cashback + Unlimited AML Checks – Designed for power users who need flexibility, scale, and full compliance coverage.
Contact info
Euro House, Richmond Hill Road, VC0100, Kingstown, St. Vincent & Grenadines
- support@changenow.io
- changenow.io
ChangeNOW Pro
You should know
4.6
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
best and fast
26 April 2026
Unprompted review
Reply from ChangeNOW
Your feedback just made us smile! 😊 Thank you for trusting us with your crypto swaps 💚🌟
We’re really happy to hear everything went smoothly and we hope to welcome you again very soon!
great experience
26 April 2026
Unprompted review
Reply from ChangeNOW
Thank you so much for your kind words! We’re really glad to hear that everything went smoothly and reliably 💚 We’ll keep working to make every experience just as positive. We hope to see you again soon!
Reply from ChangeNOW
We’re so happy to hear you had a great experience! Thanks for choosing us for your crypto swaps 💚🌟 We hope to welcome you back again very soon.
Good Very good for me and you
26 April 2026
Unprompted review
Reply from ChangeNOW
Your feedback is our biggest motivation! Thank you so much for the wonderful 5-star review 💚🌟 We’re always here and ready to help you with your next exchange.
Reply from ChangeNOW
Your feedback just made us smile! Thanks for trusting us with your crypto swaps 💚🌟 We hope to welcome you again very soon!
Quick, clear, good result
Kai was very helpful resolving an issue regarding an exchange payment.
24 April 2026
Unprompted review
Reply from ChangeNOW
Love this feedback! 💚 Thanks a lot, you’re always welcome back!
Kai the agent at ChangeNow realized the…
Kai the agent at ChangeNow realized the frustration i was having trying to convert funds but she stay with me until it was a successful transaction.
23 April 2026
Unprompted review
Reply from ChangeNOW
We’ve got your back, just like Kai did 💚✨
Really happy everything worked out in the end, and thanks a lot for your kind words!
Reply from ChangeNOW
Hello! 😎
Love it — solid as a rock! 🪨 Thanks for the awesome feedback, we really appreciate it ⚡️
Glad everything worked smoothly for you!
Reply from ChangeNOW
Love to hear that! 💚✨
Fast and clear is how we roll — thanks for the feedback!
All went smooth
22 April 2026
Reply from ChangeNOW
Great to hear everything went smoothly! 💚✨
Thanks so much for the 5star review, we really appreciate it!
Immediate support by very helpful and…
Immediate support by very helpful and polite team!
21 April 2026
Unprompted review
Reply from ChangeNOW
Appreciate the awesome feedback!
Glad we could assist you quickly and make things smooth! 💚🤌
Reply from ChangeNOW
Hello!
Thank you for your feedback!
We really appreciate your support! 💫
Reply from ChangeNOW
Hello! 🙌
Thank you for your feedback! We’re happy to hear you found our service flawless and trustworthy ⚡️
Your support means a lot to us — thanks for choosing ChangeNOW 💙
Simple et efficace !
20 April 2026
Unprompted review
Reply from ChangeNOW
Thank you for your feedback! We're glad you found our service simple and effective. If you ever need any help, feel free to reach out — we’re always here for you!
Best regards,
ChangeNOW Support Team
Reply from ChangeNOW
No slippage, no problem! 😎 We’re thrilled you’re enjoying the fast and smooth exchange, come back anytime! 💚
Reply from ChangeNOW
Love this feedback! 💚 Thanks a lot, you’re always welcome back!
Tim resolved my problem quickly
Spoke to Tim, he was quick to respond and helpful in figuring out the problem. Promised to get back to me and with a couple hours he reached out to inform me the problem had been resolved. Couldn't be happier with the customer service interaction, highly recommended.
18 April 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊 Thank you for sharing your experience! We’re really glad to hear that Tim was quick to respond and helped resolve the issue smoothly 🚀 We’ll be sure to pass along your kind words to him — he’ll appreciate it! ⭐ Thanks for the recommendation and your support 💙
Kate helped me resolve my issue and was…
Kate helped me resolve my issue and was very fast, responsive and clear in her communication. Excellent service and support!
19 April 2026
Unprompted review
Reply from ChangeNOW
Thank you so much for your kind words!
We’re really glad to hear that Kate was able to resolve your issue quickly and provide clear and responsive support. We’ll be sure to pass along your feedback to her — she’ll truly appreciate it.
If you ever need anything else, don’t hesitate to reach out!
Best regards,
ChangeNOW Support Team
We communicated quickly
We communicated quickly. I sent an unexpected result because I didn't know well, but I was glad that the person in charge replied immediately without getting angry. Thank you.
17 April 2026
Reply from ChangeNOW
Thank you for your feedback!
We’re glad to hear that communication was smooth and that our team was able to assist you promptly and with understanding. Mistakes can happen, and we’re always here to help without judgment.
If you need anything else in the future, feel free to reach out anytime!
Best regards,
ChangeNOW Support Team
Reply from ChangeNOW
Thank you for your kind feedback! We’re glad you see us as the best place to swap your crypto and that everything went smoothly and hassle-free 💚✨
Looking forward to helping you with your next swap!
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