Had to change output address for a swap tx. Customer service stopped the transaction had me confirm I was the one who sent it and then changed the address saving me a huge headache and around $20. Mea... See more
Company replied
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See what reviewers are saying
I've been using NOW Wallet for about 1.5 years, and I'm very satisfied with it. The support team is excellent—they reply quickly and are always helpful. They helped me solve my issue in no time. I... See more
Company replied
When it works it is good, sometimes it takes ages tho for a simple transaction to be fulfilled. No mention of it on the website to warn people before using it and always the same lame excuses. You'd e... See more
Company replied
Sent a support email and got a human reply and resolution in less than 1/2 an hour. Most float transactions I received MORE than expected. Excellent.
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Currency Exchange Service
- Financial Institution
- Money Transfer Service
- Non-Bank Financial Service
Written by the company
ChangeNOW.io is a crypto management platform that empowers newcomers, professionals and businesses to handle their Web3 finances in a simple and secure way. Since 2017, ChangeNOW has evolved from a fast, secure and limitless instant crypto exchange to a platform where millions of users worldwide safely store, exchange, trade and stake their crypto assets.
ChangeNOW Crypto Exchange: Swap on the Go
Written by the company
- ChangeNOW offers rapid swaps for BTC, ETH, USDT, and hundreds of other assets directly to your wallet. We’ve removed the friction so you can focus on your gains, not on filling out forms.
Resilient by Design, Secure by DNA
Enjoy all the benefits of ChangeNOW:
- Signup-Free: Keep your swaps private.
- Massive Variety: Access 1500+ digital assets across 110+ blockchains.
- Your Keys, Your Coins: Your funds stay yours only – safe and secure.
- Fiat-Ready: Jump from money to better money instantly with support for 70+ fiat currencies.
Go PRO: Maximize Every Move
Upgrade your experience with a ChangeNOW PRO subscription plan and get more benefits, control, transparency, and efficiency.
Choose the plan that fits your strategy:
- Emerald: 0.1% Cashback + 40 AML Checks – Built for active clients who want smarter monitoring and added value.
- Brilliant: 0.2% Cashback + Unlimited AML Checks – Designed for power users who need flexibility, scale, and full compliance coverage.
Contact info
Euro House, Richmond Hill Road, VC0100, Kingstown, St. Vincent & Grenadines
- support@changenow.io
- changenow.io
ChangeNOW Pro
You should know
4.6
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ChangeNOW
Hello! ✨
Thank you for your kind words! We’re glad you found the service easy and quick — love to hear that you love it 💙⚡
We truly appreciate your support!
Very good user interface and very fast
28 April 2026
Unprompted review
Reply from ChangeNOW
Thanks a lot! 💚🙌 We’ll keep it fast and easy for you!
Best Exchange service that I ever found
Exchanged at least 50 Times from 100 $ to 5k$
all finished in less then 1 minute thanks for service best one that i looked up yet
28 April 2026
Reply from ChangeNOW
Woahhh, that’s amazing to hear! 💚✨ 50+ swaps and still going strong — thanks a lot for your trust!
The most efficient exchange I've ever…
The most efficient exchange I've ever used.
Instantly recognises transactions, before confirmations happen. Which removes that ticking clock stress, that others seem to struggle with.
Can't recommend highly enough
28 April 2026
Unprompted review
Reply from ChangeNOW
Wow, love this! 💚
So glad we could take that stress off your shoulders. Thanks a lot for the recommendation!
Reply from ChangeNOW
Love to hear that! 💚✨
We’re happy to have you with us — thanks for your support!
The response time is fantastic
The response time is fantastic. The chatbot is very helpful and and transferred to the human seemlessly.
26 April 2026
Unprompted review
Reply from ChangeNOW
Thank you so much for your kind words! We’re really glad to hear that our response time and chatbot have made your experience smooth and helpful 💚 We’ll keep working to make every interaction just as seamless and reliable. Hope to see you again soon!
Reply from ChangeNOW
We’re thrilled you’re enjoying the fast exchange. Come back anytime! 💚
best and fast
26 April 2026
Unprompted review
Reply from ChangeNOW
Your feedback just made us smile! 😊 Thank you for trusting us with your crypto swaps 💚🌟
We’re really happy to hear everything went smoothly and we hope to welcome you again very soon!
great experience
26 April 2026
Unprompted review
Reply from ChangeNOW
Thank you so much for your kind words! We’re really glad to hear that everything went smoothly and reliably 💚 We’ll keep working to make every experience just as positive. We hope to see you again soon!
Reply from ChangeNOW
We’re so happy to hear you had a great experience! Thanks for choosing us for your crypto swaps 💚🌟 We hope to welcome you back again very soon.
Good Very good for me and you
26 April 2026
Unprompted review
Reply from ChangeNOW
Your feedback is our biggest motivation! Thank you so much for the wonderful 5-star review 💚🌟 We’re always here and ready to help you with your next exchange.
Reply from ChangeNOW
Your feedback just made us smile! Thanks for trusting us with your crypto swaps 💚🌟 We hope to welcome you again very soon!
Quick, clear, good result
Kai was very helpful resolving an issue regarding an exchange payment.
24 April 2026
Unprompted review
Reply from ChangeNOW
Love this feedback! 💚 Thanks a lot, you’re always welcome back!
Kai the agent at ChangeNow realized the…
Kai the agent at ChangeNow realized the frustration i was having trying to convert funds but she stay with me until it was a successful transaction.
23 April 2026
Unprompted review
Reply from ChangeNOW
We’ve got your back, just like Kai did 💚✨
Really happy everything worked out in the end, and thanks a lot for your kind words!
Reply from ChangeNOW
Hello! 😎
Love it — solid as a rock! 🪨 Thanks for the awesome feedback, we really appreciate it ⚡️
Glad everything worked smoothly for you!
Reply from ChangeNOW
Love to hear that! 💚✨
Fast and clear is how we roll — thanks for the feedback!
All went smooth
22 April 2026
Reply from ChangeNOW
Great to hear everything went smoothly! 💚✨
Thanks so much for the 5star review, we really appreciate it!
Immediate support by very helpful and…
Immediate support by very helpful and polite team!
21 April 2026
Unprompted review
Reply from ChangeNOW
Appreciate the awesome feedback!
Glad we could assist you quickly and make things smooth! 💚🤌
Reply from ChangeNOW
Hello!
Thank you for your feedback!
We really appreciate your support! 💫
Reply from ChangeNOW
Hello! 🙌
Thank you for your feedback! We’re happy to hear you found our service flawless and trustworthy ⚡️
Your support means a lot to us — thanks for choosing ChangeNOW 💙
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