Easy registration and simple bonuses. Even though I had to verify my account before I could withdraw, I've since made several decent cashouts and each time don't need to wait long for the money to... See more
Company replied
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See what reviewers are saying
Best bonuses all around, with clearly stated terms. They are non-sticky, and the maximum allowed bet size is huge, so even bonus buys can be purchased. Withdrawals aren’t instant but are generally p... See more
Company replied
Hellow my name is omprakash sharma and i am play chancer bet casino i deposite money and play and withdraw my money but chancer bet hold my withdraw customer support only saying your account is sti... See more
Company replied
Avoid this casino at all costs! After making multiple deposits the funds never got credited to my account and I saw they had indeed left my bank account. I contacted support and provided b... See more
Company replied
3.7
Average
24 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aria very helpful
Aria very helpful, help me fix withdrawal very fast. Good service. Thank you!
13 April 2026
Unprompted review
Good support with Emma
Emma helped me understand the bonus terms more properly. Quick repsonse and really clear explanation, thank you Emma!
10 April 2026
Unprompted review
Great casino
I started playing chancer though a streamer moobs slots on kick they are a great casino Owen the vip manger goes above and beyond to help where he can I've never had problems here always got my withdrawal in a couple minutes and deposits great crypto casino to join without any stress
2 April 2026
Unprompted review
James from support was super helpful
James from support was super helpful! Ran into some problems when withdrawing and sorted it out very fastly for me. Good slot gaming available.
23 February 2026
Unprompted review
Chancer #1
Chancer #1, theyre growing getting better! awesome vip hosts owen #1
30 December 2025
Unprompted review
Reply from Chancer
Thank you for your great feedback! We’re glad to hear you’re enjoying your experience with Chancer as we continue to grow and improve.
It’s especially great to hear your positive words about our VIP support, we’ll be sure to pass this along to Owen. We appreciate you for being part of the Chancer community!
Best regards,
The Chancer Team
No problems for my newly created…
No problems for my newly created account, deposited 40 and took out 700.
First withdrawal was cancelled because of my mistake, second one to bank was approved fast and the money is in my bank.
Great support as well , helpful and supportive.
30 December 2025
Unprompted review
Reply from Chancer
Thank you for sharing your experience!
We’re glad to hear everything went smoothly with your account and that your withdrawal was processed quickly after the initial issue was resolved. It’s also great to know our support team was able to assist you along the way.
We appreciate you choosing Chancer and wish you continued good luck!
Best regards,
The Chancer Team
Well, nothin is as it seems
Well. This place advertises a 300 % bonus.
Well. You won't get it as it chances to 200 % in motion and the third one is suddenly 100 % (the casino page says 3x 300 %) but that's not all. You must wager for it 8 000 euros in order to get a HUGE MAX WIN FROM IT OF 300 EUROS. Yes, its the max you can win from it :D
Also I tried to make 6 days a deposit to this place, it is so SHADY that two big scandinavian banks decline to let me deposit there and I had to sort it out with the banks to let me.
THEN...we get to the marvelous system they have.
You join after a battle but you won't get the bonus. No....they have to MANUALLY INPUT IT like its 2008 again. And you have to wait 3 days for it to arrive :D
Yes. You read correctly. Ok. So you can forget bonuses on this site, then go join the discord for 100 freespins.
Well. You cannot get them either because you have to wait for the 3 day to process.
They promise 24/7 payouts but I think I will not stay long enough to see how much "shit" this claim holds.
Update 16.12. Today they have completely removed all bonus for me.
And ironically enough, I even have an email from them...for a next 200 % bonus as a set of....3 welcome bonuses, which their site claims are 3 300% bonuses....and now not even available :D
Total BS!
15 December 2025
Unprompted review
Reply from Chancer
Hi,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience was frustrating and understand why this may have been disappointing.
We’d like to clarify a few points and, where possible, review your case directly to provide accurate information.
For clarity, our welcome promotion offers a 300% bonus on each of the first three deposits, exactly as stated on our website.
Regarding deposits, transaction approvals and processing times are handled by banks and payment service providers. These institutions may decline or delay gambling-related transactions based on their own internal policies, which is unfortunately outside of our control. To support our players, we provide a broad selection of alternative payment methods, helping ensure smoother deposit experiences where possible.
If you’d like, our support team would be more than happy to review your account in detail and provide full clarity regarding your bonuses and transactions. Please don’t hesitate to reach out directly.
Best regards,
The Chancer Team
Good payout for first time player
Good payout for first time player, the account verification was fast, also withdrawal processing was really good and the bonuses also
4 December 2025
Unprompted review
Reply from Chancer
Hi there,
Thank you for sharing your experience! We’re really glad to hear that your first payout, account verification, and withdrawal process went smoothly. It’s also great to know you enjoyed the bonuses.
We appreciate you choosing us and look forward to having you around for many more wins!
Best regards,
The Chancer Team
Hello please dont use this site it a…
Hello please dont use this site it a scam i have won 70000 euros and they have changed my email id without my knowledge and started withdrawing the money to crypto when i saw and reported this they have blocked my account and they say they are investigating and no proper reason is being given how can any one change the email id without consent or proper verification . Forget about winnings you cant even take your deposited amount
12 November 2025
Unprompted review
Reply from Chancer
Thank you for your review. We understand that account actions like these can be disappointing, but we do want to clarify the situation.
Your account underwent a full compliance review after our systems detected activity that breached our policies and triggered high-risk AML and security alerts. These safeguards are in place to protect both our players and the platform, and they apply equally to all users. Following a detailed investigation, our team reached a final decision to permanently close the account in accordance with our Terms and Conditions.
For privacy and security reasons, we cannot publish specific findings here, but we can confirm that all actions taken were directly related to the activity on your account—not because of your winnings, and not without cause.
Our support team has already communicated the outcome to you directly. While we understand you may disagree with the decision, it was made in line with our regulatory obligations and internal security policies.
Thank you,
The Chancer Team
Pretty good welcome deposit
Pretty good welcome deposit. Games work alright on mobile.
28 October 2025
Reply from Chancer
Thank you for the feedback! We’re pleased to know the welcome bonus and mobile gameplay are meeting your expectations.
Fast deposit and withdraw really good…
Fast deposit and withdraw really good support and just a kind community
2 October 2025
Unprompted review
Reply from Chancer
Thank you for taking the time to share your review. We’re pleased to hear our payment speeds, support, and community contributed to a positive experience!
Blocked account without any reason
Hellow my name
is omprakash sharma and i am
play chancer bet casino i deposite money and play and withdraw my money but chancer bet hold my withdraw customer support only saying your account is still under review and customer support is worst because i am already waiting for last 5 days but my account still under review please dont play chancer bet casino this site block you without any reason i cant break any terms and condition and i dont break any rules but still i cant withdraw my money i requested to trustpilot please help me to withdraw my money my user id is 1371575
thanks
10 September 2025
Unprompted review
Reply from Chancer
Hi Omprakash,
Thank you for taking the time to leave a review. We understand how stressful it can feel when an account is placed under review, and we’re sorry for the delay you’ve experienced.
For security reasons, some accounts require additional checks before withdrawals can be approved. These reviews are standard across the industry and are in place to protect both our players and the platform. While we can’t discuss specific details publicly, we can assure you that your case is being handled in line with our Terms and Conditions and our internal compliance procedures.
Our support team has already communicated with you directly, and they will continue to update you as your review progresses. We appreciate your patience and cooperation during this process.
Thank you,
The Chancer Team
Never use this site
Never use this site.
I couldnt make the withdraw, they just kept Asking for personal and bank informations,
2 September 2025
Unprompted review
Reply from Chancer
Hi Mathias,
Thank you for sharing your feedback. We’re sorry to hear you felt frustrated during the withdrawal process.
For certain withdrawals, additional verification is required to comply with industry-standard security and anti-fraud regulations. This may include confirming personal or payment information to ensure the funds are being released to the rightful account holder. We understand this can feel inconvenient, but these checks are in place to protect both our players and the platform.
Our support team is always available to assist and guide you through the process, and we’re happy to help if you still need anything.
Thank you,
The Chancer Team
Horrendous withdrawal experience
Never ever use this site. I had a decent sum in my account tll but was unable to withdraw it. I contacted customer service who advised me they raised my concern but I heard nothing back. I sent follow up mails, was asked to provide a screenshot of the error when withdrawing which I did but then received zero communication. Absolutely zero feedback as to why I couldn't withdraw my winnings after several back and forth. Eventually I gave up and lost patience, and realised I was never getting this money. Do not ever use this platform if you're a big betting punter and occasionally withdraw - you will not get your winnings. DM me if you want names of reputable and honest platforms who will always pay you and not hold your funds and disallow you from withdrawing.
12 August 2025
Unprompted review
Reply from Chancer
Hi Niall, sorry to hear about your experience. We take payouts seriously and never block valid withdrawals. In some cases, our security systems or licence obligations require a brief review before funds can be released this protects players and the platform.
Your note about communication is heard; we’re tightening our updates so customers aren’t left wondering what’s happening during any checks. If you can DM your Player ID and the time of your last attempt, we’ll audit the log and confirm the status directly. Our support is 24/7 on Live Chat and email, and we’re happy to help.
— The Chancer Team
Good payout
Good payout. Started playing with them last month and until now. I am very satisfied with duration of withdrawal process and bonuses
27 July 2025
Unprompted review
Reply from Chancer
Hi Daren,
Thanks for the great review and welcome aboard! We’re glad to hear payouts have been smooth and the withdrawal process meets your expectations. It’s also great that the bonuses are adding extra value to your sessions. We’ll keep rolling out fresh promos and new titles to keep things exciting. If you ever need a hand or have requests, our Live Chat is available 24/7.
— The Chancer Team
I prefer playing here
Easy registration and simple bonuses.
Even though I had to verify my account before I could withdraw, I've since made several decent cashouts and each time don't need to wait long for the money to reach my account.
Contact support generally quite helpful, I had a bonus query once and was assisted by Laura, who explained everything to me and even emailed me back after the chat to ensure the issue was resolved.
Top notch
8 July 2025
Unprompted review
Reply from Chancer
Hi Hannes,
Thanks so much for the thoughtful review and for sticking with us. Great to hear registration felt easy, the bonuses are straightforward, and that your cashouts have been landing quickly. The one-time verification step helps keep accounts secure and compliant, so we appreciate you completing that.
- The Chancer team
Fast deposits and withdrawals including…
Fast deposits and withdrawals including crypto options, have 24/7 live chat support and huge variety of slots and live games.
4 August 2025
Unprompted review
Reply from Chancer
Thanks for sharing your experience! We’re thrilled that our quick deposits and withdrawals, round-the-clock live chat, and wide game selection are serving you well. Thank you for choosing Chancer!
Avoid this casino at all costs!
Avoid this casino at all costs!
After making multiple deposits the funds never got credited to my account and I saw they had indeed left my bank account.
I contacted support and provided bank statements of the transactions and was told they would escalate the matter and contact me. I asked how long this would take and they said within 24 hours.
After 72 hours and multiple attempts at resolving this I keep getting the same copy paste daily from support without any resolution or insight into why my funds have gone missing.
Please avoid this casino. They're highly unprofessional, the live chat is using copy paste and they took money without ever crediting my account or offering any form of compensation for the issue caused.
19 June 2025
Unprompted review
Reply from Chancer
Hi Steffen, this scenario doesn’t occur on our platform. We do not and cannot capture funds unless a deposit is successful and your balance updates immediately. If the balance didn’t update, what you’re seeing on your statement is a temporary authorisation hold placed by your bank or payment provider; they release these on their own timeline. Multiple attempts can create multiple holds.
Your note about repetitive replies is heard. We’re reviewing our communications so updates during payment checks are clearer.
We’re happy to assist end-to-end until this is resolved.
— The Chancer Team
BEWARE!!
BEWARE!!
I have registered in this casino and claimed the first deposit bonus. Upon proceeding to play the games I was shocked that 99 percent of the games and in all providers, were restricted/ locked from bonus wagering. According to their T&C's, the only restricted games on bonus wagering are table games and all games from "3 Oaks" provider. This casino does not follow their bonus T&C's, advertising falsely and delivering incomplete product. Their chat support gave me a long run around, trying to blame it on VPN issues ( which they asked me to use to "solve" the issue)and games not available in my country which is a lie. Country restriction pop up is different than pop up saying game blocked due to active bonus - they think I am stupid...And I never had such problem anywhere else! Despite them saying they will escalate it further including a refund if not corrected, nobody ever got back to me.
I was left with 2400 euro wager on just 108 games out of over 3000 ( many of them with min.bet of 0.50 or 1 euro- surprise, surprise!), that should have been available. Of course I lost, (that was the point)and deleted my account. But at least I will share this terrible experience everywhere I can to make people aware of their crooked ways! Stay well away! You have been warned.
12 June 2025
Unprompted review
Reply from Chancer
Hi Miriam,
Thanks for your feedback, and we're sorry to hear about your experience.
We want to clarify that our welcome bonuses are designed to be generous and compatible with most games on the platform. During the time of your activity, there was a temporary outage affecting how bonuses interacted with games, which unintentionally caused more restrictions than usual. This issue has since been identified and has since been fixed.
We’d like to reassure you that this wasn’t intentional, and we take fairness seriously. Our goal is always to provide full access to the rewards our players earn.
Update: This issue has been resolved by Chancer and the customer
Best bonuses all around
Best bonuses all around, with clearly stated terms. They are non-sticky, and the maximum allowed bet size is huge, so even bonus buys can be purchased.
Withdrawals aren’t instant but are generally processed within a day or two. My first withdrawal took a bit longer due to KYC verification. It’s also worth noting that a withdrawal request cannot be cancelled without contacting support, making it much less likely to reverse it and play the funds away.
So far, I’m very satisfied and would recommend them.
26 March 2025
Unprompted review
Reply from Chancer
Hi Manfred,
Thank you for your well written review! We're glad you enjoyed your experience at Chancer. We aim to provide smooth and fast payouts to our players.
The Chancer Team
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