Good apart from when I searched the internet for Veroni Amaretto SILK it came up with this site and the picture showed the word SILK on the bottom under Amaretto. I wanted for a 12th anniversary prese... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
ChampagneOne is UKs leading No1 Champagne supplier, with over a 2000 bottles too choose from in store, our range of champagnes are unique and even exclusive to us. 01422 418500
Contact info
25 Ovenden Road, HX3 5QG, Halifax, United Kingdom
- 01422 418500
- info@champagneone.co.uk
- champagneone.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Champagne not delivered and no refund.
Ordered two bottles of Champagne for a birthday present. The website said in stock available for express delivery. Three weeks and several emails later, having missed the birthday I asked for a refund. Told it had been actioned to my credit card and would take 3-5 days. Eleven days and several emails later, still no refund they asked for my bank details. Fat chance. Contacted my credit card company to sort it out. Disaster from start to finish.
Poor experience and customer support
paid for expedited shipping and 10 days later, nothing-they blamed the carrier but they just did not process the order--but obviously took the funds and the increased costs for expedited delivery--after multiple contacts finally got the champagne but no apology or shipping refund--you need to do better for these prices!
Accept orders for things not in stock and hard work to get a refund. Ryan did communicate
*** just to update refund was eventually received after threats to take action. Ordered champagne for Christmas, never received and despite email communication early December with Ryan who told me it was out of stock, no refund received. Told on two separate occasions it had been refunded but a complete scam. Accept orders for things not in stock and then won’t refund.
Would highly recommend
Would highly recommend, I was skeptical at first as I had never heard of the company before but after checking on trustpilot and ordering through them I would recommend to anyone. Fast delivery, affordable prices and brilliant service!
I was informed about every part of my…
I was informed about every part of my purchase, from the ordering of the item until it was delivered.
The package was delivered safely. It was fragile, but every care was taken with securing the contents, making sure it was very well protected.
Thank you.
I will be purchasing from you again, in the knowledge that I was made to feel a valued customer.
AVOID USING THIS COMPANY
AVOID USING THIS COMPANY - look at the negative reviews- all the same pattern - try and phone before you place an order and you will see that the phone never gets answered -placed an order with them that they stated online that was in stock for quick delivery ,order did not arrive, when chased, (only by email , as the phone number just rings out to voicemail), offered a cancellation and refund as the product not actually in stock , did not process the refund, chased promised refund again and never happened again so two failed promises of a refund- try google maps on the address, you will see you are buying from a corner shop - terrible communication, and terrible customer experience- AVOID -
Wine delivery
Polite and helpful on the phone. Goods delivered on time and in excellent condition.
Great service easy to use web site.
Great service easy to use web site.
Came very quickly and very well packaged.
Second time have use this seller.Excellent
Very quick delivery and competitive…
Very quick delivery and competitive prices. Quick to respond to email queries also, will use this service again I have no doubt.
Quick delivery
Quick delivery, great item and well packaged. Thank you (:
The perfect gift for our Wedding anniversary
Found the perfect gift for my wife to celebrate our 25th Wedding Anniversary. A bottle of Dom Perigon from 2000. The year we were married. Reasonable price. Especially as I could find similar anywhere else. It was delivered quickly, is excellent packaging. Certainly no concerns about breakages using Champagne One.
Very fast service and great coms not…
Very fast service and great coms not cheap but not expensive....thank you a satisfied customer
The bottle of original Australian white…
The bottle of original Australian white wine was really well packaged and boxed. Arrived really quickly, only a few days after ordering. I had been looking all over to get some for a gift, it seems you can't get it in shops any more, so was really pleased to find some to order.
My favourite Collet…
I was able to buy my favourite champagne, and a demi sec to try which I've not tasted before, with ease. This champagne isn't one that you see in most outlets so I was really pleased to find it and even more pleased with the top notch customer service. It arrived so speedily, and perfectly packed. Thank you!
Had what I wanted when I wanted.
Don’t let the negative reviews put you off
After looking at some of the reviews my heart sank thinking this order will take forever- wow was I wrong ordered the deliver on Thursday arrived today Monday don’t let the reviews fool you this was speedy delivery and I will certainly be buying from again - totally trusted company don’t know how some were telling people to avoid 10/10 from me folks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








