The worst after care we have ever experienced. We ordered two covers and they arrived as totally different shades. They then developed Deaf Ear. They have perfected the art of No Refund - go away. Cu... See more
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Ordered a wooden cake base on Sunday it arrived Tuesday to Scotland...exceptional service..kept well informed on it's delivery....first class....
Absolutely brilliant service, this is my third order. Can’t recommend highly enough. Great products, fantastic quality. Every order has been to perfection. The chair covers are fantastic quality... See more
Quality exceeded expectation and the colour of the chair sashes was true to that depicted. They were longer than expected so a really nice size bow could be made. Exceptional values for money, they a... See more
Company details
Written by the company
Welcome to The Chair Cover Company! A proud supplier of party décor throughout the UK. With a wide range of colours to select from, our linen, covers and sashes will complement your style and transform your wedding or event. We also provide fashionable products for your home! Our product line includes seasonal products like Christmas, Valentine's day, and birthdays.
Contact info
Unit 4, The Nelson Centre, PO3 5SF, Portsmouth, United Kingdom
- info@chaircovercompany.co.uk
- chaircovercompany.co.uk
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Shambolic company that's all I need to…
Shambolic company that's all I need to say
Great service
Ordered a wooden cake base on Sunday it arrived Tuesday to Scotland...exceptional service..kept well informed on it's delivery....first class....
Disgusting company!!
Disgusting company!!! I ordererd baby pink bows on the Thursday, at 8am, paid next day delivery around £7. I needed these for a job for my business on the Sunday. I got an email later on on the Friday saying they weren’t
Coming til the Monday! I have emailed twice now explaining and they habe completely ignored me!!! I had to refund my customer the job money and also ended up receiving the bows on the Monday after the job. I’m out of pocket big time and they can’t even be bothered to email back, awful company would stay away and i will never use them again.
Deaf Ear when they make mistakes.
The worst after care we have ever experienced. We ordered two covers and they arrived as totally different shades. They then developed Deaf Ear. They have perfected the art of No Refund - go away. Customer Care has become awful in the UK. I recently won against a large retailer in the furniture industry through the small claims court. This will go the same route on principle.
My advice. Think before you entertain buying here.
Excellent srevice
As I was undecided on the colour of the chair sashes I purchased 5 and was very pleased with them all. The delivery arrived very promptly.
Would definitely recommend
Very quick delivery, great product. Absolutely as described and such a good price. Would definitely recommend x
Excellent customer service
Excellent customer service, fast dispatch, high quality items, I will only be using this company for my table decor sashes
Wedding bits ordered
Bought chair sashes/bows and some fabric rolls.
Very good prices and good quality, quick delivery. The organza fabric rolls are thin and see-through but very good quality and prices. Very impressed
Really easy to order and it came within…
Really easy to order and it came within days. Good quality sashes.
great company and true to their time of…
great company and true to their time of delivery
Absolutely Dire Customer Service
Absolutely Dire Customer Service
You can not get a response, they are unable to provide a returns policy unless you email them, which they then ignore. The item is SHOCKING quality, order a fully festive garland, received a thin piece of green tinsel on a wire. AVOID
Absolutely do not order from these…
Absolutely do not order from this company, if you need to return an item they make it impossible to do so.
I ordered a product and wanted to return it from the day I received it only to be ignored, told to take it to B&Q and they will sort it, went to B&Q and they new nothing about it, you can't speak to anyone, they can't receive Pictures (Screen shots on email apparently), take ages to respond, send you links to collections company's that don't work, honestly is an absolute joke, I've never known anything like it.
Do not waste your time or money with this company.
THE ITEM ARRIVED BUT A PACKET OF THE…
THE ITEM ARRIVED BUT A PACKET OF THE SASHES WERE STAINED, HAVE CONTACTED THE COMPANY BUT NO REPLY FROM THEM, SO A BIT DISSAPOINTED
We have now purchased several sets of…
We have now purchased several sets of the silk bands in different colours for different occasions , they are good quality at an excellent price . They elevate the presentation of the table every time - the grand children love them .
Such a lovely green base wreath
Such a lovely green base wreath . Definitely will order more
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