The Chair Cover Company Reviews 

209
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

The worst after care we have ever experienced. We ordered two covers and they arrived as totally different shades. They then developed Deaf Ear. They have perfected the art of No Refund - go away. Cu... See more

Rated 5 out of 5 stars

Ordered a wooden cake base on Sunday it arrived Tuesday to Scotland...exceptional service..kept well informed on it's delivery....first class....

Rated 5 out of 5 stars

Absolutely brilliant service, this is my third order. Can’t recommend highly enough. Great products, fantastic quality. Every order has been to perfection. The chair covers are fantastic quality... See more

Rated 5 out of 5 stars

Quality exceeded expectation and the colour of the chair sashes was true to that depicted. They were longer than expected so a really nice size bow could be made. Exceptional values for money, they a... See more

Company details

  1. Wedding Venue

Written by the company

Welcome to The Chair Cover Company! A proud supplier of party décor throughout the UK. With a wide range of colours to select from, our linen, covers and sashes will complement your style and transform your wedding or event. We also provide fashionable products for your home! Our product line includes seasonal products like Christmas, Valentine's day, and birthdays.


Contact info

4.1

Great

TrustScore 4 out of 5

209 reviews

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4.1

All reviews

(209)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Ordered a wooden cake base on Sunday it arrived Tuesday to Scotland...exceptional service..kept well informed on it's delivery....first class....

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting company!!

Disgusting company!!! I ordererd baby pink bows on the Thursday, at 8am, paid next day delivery around £7. I needed these for a job for my business on the Sunday. I got an email later on on the Friday saying they weren’t
Coming til the Monday! I have emailed twice now explaining and they habe completely ignored me!!! I had to refund my customer the job money and also ended up receiving the bows on the Monday after the job. I’m out of pocket big time and they can’t even be bothered to email back, awful company would stay away and i will never use them again.

18 June 2026
Rated 1 out of 5 stars

Deaf Ear when they make mistakes.

The worst after care we have ever experienced. We ordered two covers and they arrived as totally different shades. They then developed Deaf Ear. They have perfected the art of No Refund - go away. Customer Care has become awful in the UK. I recently won against a large retailer in the furniture industry through the small claims court. This will go the same route on principle.
My advice. Think before you entertain buying here.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent srevice

As I was undecided on the colour of the chair sashes I purchased 5 and was very pleased with them all. The delivery arrived very promptly.

27 April 2026
Rated 5 out of 5 stars

Wedding bits ordered

Bought chair sashes/bows and some fabric rolls.
Very good prices and good quality, quick delivery. The organza fabric rolls are thin and see-through but very good quality and prices. Very impressed

29 December 2025
Rated 1 out of 5 stars

Absolutely Dire Customer Service

Absolutely Dire Customer Service
You can not get a response, they are unable to provide a returns policy unless you email them, which they then ignore. The item is SHOCKING quality, order a fully festive garland, received a thin piece of green tinsel on a wire. AVOID

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely do not order from these…

Absolutely do not order from this company, if you need to return an item they make it impossible to do so.

I ordered a product and wanted to return it from the day I received it only to be ignored, told to take it to B&Q and they will sort it, went to B&Q and they new nothing about it, you can't speak to anyone, they can't receive Pictures (Screen shots on email apparently), take ages to respond, send you links to collections company's that don't work, honestly is an absolute joke, I've never known anything like it.

Do not waste your time or money with this company.

23 October 2025
Unprompted review

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