Just received package with used Sennheiser GSX1200 external sound card from CGX and I'm very pleasantly surprised. The description mentions that the unit is used and has some scratches, but I found no... See more
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Review summary
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Accrington store absolutely brilliant. I bought a MacBook which shortly after developed a fault , it was no trouble for the store , they sent it away for repair and kept me up to speed through the pro... See more
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First time ordering from CGX I bought a PS5 reason i chose these they was cheaper than similar sites and auction sites. PS5 they gave a cat B rating, the console & remote are immaculate like brand new... See more
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I was looking for a specific audio item and a Google search led me to CGX. WHO? I was apprehensive at first as I've never heard of them so after scrutinising the item description I decide to take the... See more
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Company details
Written by the company
We sell a large range of new and used items at great prices. Our buyback service also enables you to get cash for your items when you need it, without getting rid of them for good. Customer service is always at the forefront of what we do, and our well-trained staff are always on hand to answer any questions you might have. We’re rapidly expanding across the U.K. so if we aren’t already in a town near you, we won’t be far away!
Contact info
United Kingdom
- info@cgxuk.co.uk
- cgxuk.co.uk
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Had my up and down
Had my up and down. With this company ther has been times where I would never go back due to. Some horrendous customer service service when item are damaged and they do nothing about it. Then other. Times it’s be excellent and fast and quick service with a decent deal.
28 November 2025
Reply from CGX UK
Hi Gemma, thank you for taking the time to leave a review. If you have any issues with any future orders please contact me at steve@cgxuk.co.uk and I will be able to assits you.
Steve
The item did not take too long to…
The item did not take too long to arrive. Also very happy with the item and we’ll definitely buy again.
3 January 2026
Reply from CGX UK
Hi Collin, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Seun, thank you for your 5* review.
Steve
Fast delivery
Excellent. Quick delivery, in the original box, even with instruction booklet. Would buy again from them.
11 October 2025
Reply from CGX UK
Hi Gustavo, thank you for your 5* review.
Steve
Very good! Great prices
A really great place to shop if you want to beef up your game collections at a reasonable price.. Quick delivery too
2 January 2026
Reply from CGX UK
Hi David, thank you for your 5* review.
Steve
Quick response, correct description and good value for money
Item as described and good value for money. Responded promptly to my query about delivery.
27 December 2025
Reply from CGX UK
Hi Akhlaq, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Fern, thank you for your 5* review.
Steve
Screws missing and no pad
Screws missing and no pad, when I complained I was told I should have read descriptions properly, sorry for what I paid you at least expect it to be screwed together, won't use this company again
27 December 2025
Reply from CGX UK
Hi Sandra, thank you for your review.
I have reviewed the original listing for the item you have purchased, I can confirm that everything you have described was clearly listed in the description of the listing. We can not be held responsible for customers not reading the decsription.
You do have a 14 day returns option on this item, if you are still within this period and have changed your mind please contact the store and they will give you the stores details so you can return the item.
Steve
Product was like advertised good…
Product was like advertised good quality fast delivery as well a fantastic price.
30 December 2025
Reply from CGX UK
Hi Jose, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Joanne, thank you for your 5* review.
Steve
Exactly as advertised and came in good…
Exactly as advertised and came in good time.
29 December 2025
Reply from CGX UK
Hi Taylor, thank you for your 5* review.
Steve
Defective game disc and they do not reply
Sent a defective game disc, e-mailed them to ask for a replacement or refund and they never got back to me, avoid them they are dodgy
12 December 2025
Reply from CGX UK
Hi Paul, someone will contact you today regarding your order.
Steve
They did not mention that this is now…
They did not mention that this is now abandonware. The product is effectively dead as the company producing it has gone out of business so the app doesn't work and there is no support.
27 December 2025
Reply from CGX UK
Hi Chris, all of our online sales come with a 14 day returns policy. If you contact the store that sent you your item they will be happy to arrange a return for you.
Steve
Good price and quick delivery
Good price and quick delivery , even during the Christmas period.
27 December 2025
Reply from CGX UK
Hi Phil, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Stephen, thank you for your 5* review.
Steve
I live this store in Leigh
I live this store in Leigh. Staff are super friendly and know how to do deals and bargins. Never had an issue with any products bought from here absolutly amazing
15 September 2025
Reply from CGX UK
Hi Janet, thank you for your 5* review.
Steve
disappointed i got an ipad and they…
disappointed i got an ipad and they didn’t update me on any tracking i had to keep calling them to get updated and when the i pad came it was still unlocked i don’t know how to unlock it or contact anyone as they don’t respond
1 January 2026
Unprompted review
Reply from CGX UK
Hi, can you please contact me at steve@cgxuk.co.uk with your order number so I can investigate this for you.
Steve
Item does not charge properly and has…
Item does not charge properly and has only worked for 1 day. Was brought as a Christmas present and we are very disappointed.
12 December 2025
Reply from CGX UK
Hi Virginia, please accept our apologies for this. The store that sent you your order will be in contact with you today to sort a resolution out with you.
Steve
Took forever to be delivered offer…
Took forever to be delivered offer express delivery for customers at checkout.
20 December 2025
Reply from CGX UK
Hi Ronald,
Thank you for taking the time to leave a review. We’re sorry to see that you were disappointed with the delivery of your order, and we’d like to clarify what happened.
Your order was placed over the weekend and was dispatched with Royal Mail on the following Monday, in line with the delivery timeframes advertised on our website. Royal Mail then attempted delivery on Christmas Eve; however, unfortunately, no one was available at the delivery address at that time.
As Royal Mail do not operate on Christmas Day or Boxing Day, and this was then followed by the weekend, delivery was understandably delayed. All of these details are visible via the tracking information provided with your order.
We hope this helps clarify the situation and would be happy to assist further if you have any questions.
Kind regards,
Steve
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