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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and supportive approach, making the learning journey smooth and manageable. The customer service is frequently highlighted as exceptional, with many people appreciating the clear communication, patience, and personalized guidance provided by tutors. The overall user experience is described as positive, with an easy-to-follow online system and well-structured resources. A few people also mentioned that the course length became extensive due to repeated question answering after discussions and observations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and support.... See more

User experience

Clients share positive opinions on user experience. Many customers report a great overall experience,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Service

Users describe positive interactions with service. Customers express gratitude for the support and guidance... See more

Based on these reviews

Rated 5 out of 5 stars

The whole experiance was fantastic. My Tutor (LC) was very knowlageable, helpful, and friendly. The content of the course was insightful, well put together and the resources were extremely helpful... See more

Rated 5 out of 5 stars

My support from Ros was invaluable. During a challenging and extremely busy year, she guided and supported me throughout. The schedules outlining what needed to be completed were always sent through c... See more

Rated 5 out of 5 stars

The company drilled me so well, now I have a good understanding of my roles as a caregiver.I actually thought I would be taught like normal Classes in school, but this is more of a research program,... See more

Rated 5 out of 5 stars

I had my level 3 diploma with Centra and it was a great learning experience. My assessor Sarah was incredibly supportive, professional, and encouraging throughout. She also gave me timely feedback, a... See more


Company details

  1. Career and Education Provider
  2. Training Centre

Written by the company

At Centra Training, we specialise in delivering industry-recognised qualifications tailored for adult social care providers and residential childcare professionals. Whether you’re seeking foundational courses or advanced diplomas, we’re here to support your team’s development and enhance care standards. Our qualifications carefully focus precious learning time on gaining relevant vocational knowledge and are accessible to the widest audience of learners


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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Rated 5 out of 5 stars

I completed my RQF Level 3 with centra…


I completed my RQF Level 3 with centra training and had a great experience. Melanie Bonshor was very supportive, professional and helpful throughout the process. I’d highly recommend them to anyone looking to complete their RQF diploma in adult and social care .

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional Training with Excellent Guidance

I had a very positive experience with Centra Training. The course was well organised, clear, and easy to follow, which made learning much more enjoyable.

A special thank you to my tutor, Helen, for her continuous support, guidance, and encouragement throughout the training. She was always approachable, explained things clearly, and took the time to help whenever I needed assistance.

I truly appreciate the professionalism and support provided by the whole team, and I would happily recommend Centra Training to anyone looking for quality training and excellent tutor support.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

I was nervous about starting this…

I was nervous about starting this journey together with work but they made it less stressful. Melanie, my tutor was patient and supportive. I enjoyed this journey a little too much and might embark on another one soon

7 January 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience. Learnt a lot and the study material has been very useful. My supervisor was always available on email and gave me full information when needed. Shout out to Helen!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

I was very happy with my traning and my…

I was very happy with my traning and my tutors especially Basia and Rebecca much appreciated,they are very talented and well experienced.They always supported with my traning sessions.Without them I couldn't get this qualifications.Thank you so much

18 December 2025
Unprompted review
Rated 5 out of 5 stars

This lessons will make sure you learn

The lessons where incredible I always felt like I was being tested and trialed to my limits forcing me to improve and learn over this class, it helped me elevate myself in my field and was an experience that made me happy

12 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Centra Training has…

My experience with Centra Training has been positive from the beginning. The team is supportive and quick to guide me whenever I need help. My assessor explains things clearly, making the coursework easier to understand, even when the topics feel heavy. I also appreciate how they check in on my progress and make sure I feel confident with each unit.
The online system is easy to follow, and the resources are organised well, so I never feel lost when I start a new task. I like how they encourage honest reflection and personal growth rather than pressuring learners.
Overall, the mix of support, patience and clear communication made my learning experience strong. I am confident in my role because of the training. I recommend Centra to anyone who wants steady guidance while working in care.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed my NVQ Level 2 in…

I recently completed my NVQ Level 2 in Health and Social Care with Centra Training, and I’m extremely grateful for all the support and guidance I received throughout the process. My assessor, Rebecca, was absolutely fantastic. She was patient, professional, and truly dedicated to helping me succeed.

Rebecca explained every unit clearly and always made sure I felt confident in my understanding before moving forward. Her feedback was constructive and encouraging, and she was always available when I needed support. She made the whole experience smooth and manageable, even while balancing work alongside the course.

The training materials provided by Centra Training were easy to follow, and the whole programme felt well organised. Thanks to Rebecca and the team, I’ve achieved my NVQ Level 2 and feel much more confident in my role within health and social care.

I highly recommend Centra Training and especially Rebecca to anyone looking to gain qualifications in this field. Their support truly makes a difference.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

My Tutor Sarah Amet

My Tutor Sarah Amet was very helpful. She communicated clearly, and was very patient and flexible when I had to miss sessions with her. She went the extra mile to load up my works, keeping me updated. She offered me the needed support through the Course duration, for which I am grateful to her

11 December 2024
Unprompted review

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