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Rated 5 out of 5 stars

I’ve been through a few telco’s & always had issues from costumer service, connectivity and subsequent system maintenance hold ups and delays. A friend put me into CT. I was reluctant at first but d... See more

Company replied

Rated 5 out of 5 stars

Easy to deal with and face to face with their Rep makes all the difference. From explaining the costs involved with no hidden fees. It's all we ask yet the big telcos promise the world and rarely d... See more

Company replied

Rated 5 out of 5 stars

Great Experienced Team, was able to facilitate the porting from our current phone provider to their hosting platform with no troubles what so ever. We now have more functionality than the old provid... See more

Company replied

Rated 5 out of 5 stars

We have been with Central Telecoms for a number of years now and we cannot fault their service. If you are a business looking for a reasonably priced telco provider that will look after you with an ur... See more

Company replied

Company details

  1. Internet Service Provider

About Central Telecoms

Written by the company


CentralTele

Welcome to Central Telecoms

Central Telecoms deliver reliable business phone and internet for your regional business as an Australian owned and locally run telco provider.

We understand how important and valuable your business internet and phone lines are in what you do. At Central Telecoms, we deliver reliable business phone and internet services, where you benefit from our...

REAL People, REAL Service & REAL Value.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

good service

We moved our business to Central Telecoms.
Pretty happy with Beau and the entire team at Central Telecoms.
Very good service and Support.

19 June 2023
Unprompted review
Central Telecoms logo

Reply from Central Telecoms

Thanks so much, Felipe. Glad that we were able to make the process of switching over as seamless as possible. 👍

Rated 5 out of 5 stars

Prompt and helpful service, with a smile!

We have only just signed up to Central Telecoms, however we are very pleased with the service and support we have received from all staff so far and we have no doubt we’ll continue to be quite satisfied with our dealings with them moving forward. The team are extremely friendly, polite, responsive and always more than happy to help with any queries we have. Definitely 5 out of 5 service so far, highly recommend.

2 June 2023
Unprompted review
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Reply from Central Telecoms

Hey guys. Thanks so much for the ⭐⭐⭐⭐⭐ review!!! It's great to work with another like-minded local business. 👍

Rated 5 out of 5 stars

Central Telecoms - if you need great service.

We have been with Central Telecoms for a number of years now and we cannot fault their service. If you are a business looking for a reasonably priced telco provider that will look after you with an urgency that all businesses require when systems are down, definitely try Central Telecom. In my experience they have provided a same day response whether it is dialling in or onsite visit for every service call we have ever made. Highly recommend.

19 May 2023
Unprompted review
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Reply from Central Telecoms

That's amazing guys!!! Thanks so much for the review. Have a great weekend... 😊

Rated 5 out of 5 stars

Brilliant Service!

The team at Central Telecoms are a dream to work with. Had our NBN FTTP upgrade completed in just a couple of weeks and Leanne & Graeme were so helpful. Could not recommend this company highly enough.

17 May 2023
Unprompted review
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Reply from Central Telecoms

Amazing!!! Ditto Charley, myself and Leanne have enjoyed working with you and we're super happy that we could get your NBN connection upgraded as quickly as we could. 👌

Rated 5 out of 5 stars

Great team

Great team - nothing is ever a problem! Smooth process from initial enquiry to install.

5 May 2023
Unprompted review
Rated 5 out of 5 stars

the services we received have…

the service has been professional and the communication between our organisation and Central telecoms was really good.

30 March 2023
Unprompted review
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Reply from Central Telecoms

Thanks Josh - a great start to the relationship. 👍

Rated 5 out of 5 stars

Better than the Sydney competitors

Great local business, outstanding team with a breadth of experience and professionalism that you would normally only find in Sydney.

31 January 2023
Unprompted review
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Reply from Central Telecoms

Hey Mitch. It's great to partner with like-minded people. Thanks for such awesome feedback! 👍

Rated 5 out of 5 stars

In one word - bliss

We are so happy that we made the switch to Central Telecoms. It has been absolute bliss dealing with a local company, speaking with the same team members for support enquiries and having everything managed on the spot. 5/5 for customer care, responsiveness, quality and price. Thank you Beau, Lauchlan and the whole team.

31 January 2023
Unprompted review
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Reply from Central Telecoms

Kim, you're a superstar and our team love to work with you! Thanks so much... 👍

Rated 5 out of 5 stars

Highly recommend!

Beau and the team at Central Telecoms were fantastic from the get go. I was very nervous changing my business' whole internet and phone system over remotely but they made it seamless. Their willingness to assist; attention to detail and their communication through the whole process was exemplary. Thorough, friendly, efficient and professional service!

24 January 2023
Unprompted review
Central Telecoms logo

Reply from Central Telecoms

Hi Skye, thanks for such a great review. We're glad that everything is going to plan, long may it continue! 😊

Rated 5 out of 5 stars

Highly recommend!

Beau and the team are great to work with! They always take the time to answer our questions or help out with any enquires. Their systems have definitely made our office more efficient and communication services more flexible for our team. I would highly recommend their service!

12 July 2022
Unprompted review
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Reply from Central Telecoms

That's amazing feedback - thanks so much, guys. 😊 Beau and the team are super, mega awesome!!! 👍

Rated 5 out of 5 stars

Central Telecoms provide excellent…

Central Telecoms provide excellent service, price and quality - we highly recommend Central Telecoms and are glad we made the switch!

4 November 2022
Unprompted review
Central Telecoms logo

Reply from Central Telecoms

Thanks guys, we're so happy that we were able to help you out and save you the hassle of dealing with the major telcos!

Rated 5 out of 5 stars

Responsive, Committed, Knowledgeable and Adaptable

We are currently transitioning to a new phone system and NBN through Central Telecoms. To say that I am impressed with the service provided to date is an understatement. Graeme, Josh, Lauchlan, and the team at Central Telecoms have been fantastic. They have responded to any teething issues we have had very promptly and resolved them quickly. They have been so responsive they jumped on an issue we were having on a Sunday and resolved it same day. They undertake to understand how our business works and create a phone and NBN solution to work for the business. At this point, I am confident that we have made the right decision in moving to Central Telecoms.

9 October 2022
Unprompted review
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Reply from Central Telecoms

That's great feedback, thanks Maxine. I'll certainly share that with the team and look forward to working with you in the future.

Rated 5 out of 5 stars

Thanks Brigid and Lachie!

Our experience with Brigid has been nothing but positive. We had a few hiccups with getting our phone and internet system changed over but she was extremely responsive and helpful (even to the point I'm pretty sure she was emailing me the day before her wedding)! A big thank you to Lachie as well for being so patient and kind while getting everything set up for us.

1 August 2022
Unprompted review
Central Telecoms logo

Reply from Central Telecoms

That's great to hear Katie! All of the other telcos have set the bar super low for us, but we'll always continue to strive to make things even better!

Rated 5 out of 5 stars

Highly Recommend

The transfer and installation from Central Telecoms was extremely easy with no disruptions to our business. The communication and planning was extremely thorough and everyone we dealt with was very helpful.

21 September 2022
Unprompted review
Central Telecoms logo

Reply from Central Telecoms

Thanks so much for the feedback, James. It gives the team a nice warm and fuzzy feeling! Enjoy the long weekend.

Rated 5 out of 5 stars

Amazing

Amazing! Brigid and her team were fantastic.
Always easy to deal with and no issue was ever too hard! The products are just as good! Would not hesitate to recommend.

13 August 2022
Unprompted review
Central Telecoms logo

Reply from Central Telecoms

That's awesome to hear, Lauren. Brigid and the team do an amazing job and I'm glad that you've experienced that. 👍

Rated 5 out of 5 stars

I just want to say a huge thank you to…

I just want to say a huge thank you to Central Telecoms and the team for organising our relocation. Normally this type of move comes with a lot of stress and fear of being without phones and internet. Leanne and Brigid had everything ready to go a week before the move to ensure it was seamless and stress free for us. Not once did I have to chase it up because the communications was top notch. Thank you so much. You do not get this type of service from the big telcos. 5 stars!

4 August 2022
Unprompted review
Central Telecoms logo

Reply from Central Telecoms

Legend! Thanks for the review Zac. Glad that everything went so smoothly and I look forward to seeing your ongoing success in the new premises. 👍

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