Central Mailing Services Reviews 

281
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We have recently switched over to Central Mailing Services from another providers, who we were facing issues with, and can already notice a massive difference. The team have great communication,... See more

Rated 5 out of 5 stars

Super professional company who are easy to deal with, efficient and cost effective. We used to do our annual mailshot in house, which took a large team of volunteers many hours. CMS not only take tha... See more

Rated 5 out of 5 stars

This review relates to a print and postage service for 45,000 direct mail items. CMS provided a good service and fast turnaround at a cheaper price than other suppliers. Recycled paper and FSC envel... See more

Company replied

Rated 5 out of 5 stars

Central Mailing provided quite a complex print job for us involving multiple different size, format and media of print for a music festival. They delivered it quickly and within budget. Really pleased... See more

Company details

  1. Business Services

Information provided by various external sources

Central Mailing Services was established in 1992 to provide all-round solutions for direct mail campaigns. We offer our clients high-quality data processing, envelope/polythene enclosing, mail fulfilment and postage services. Our sustained growth has allowed us to continually invest in our plant, so we have all of the latest technology available. This has seen our business develop and evolve to incorporate in-house design services, print and packaging, which enables us to deliver full campaign management. All aspects of your campaign can be personalised to make it completely unique to you. From brochures to catalogues, letters to postcards, newsletters to financial statements, sample products to bulk distribution, we are focused on producing the best solutions for your direct mail. We always ensure that we work to ISO 9001, 14001 and 27001 standards, so you know your campaign will be high quality, environmentally friendly and secure. Our dedicated Client Services Division will work with you to gain a closer understanding of your needs, showing a real commitment to seeing them realised.


Contact info

5.0

Excellent

TrustScore 5 out of 5

281 reviews

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5.0

All reviews

(281)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service and high-quality products

Our charity worked with Central Mailing Services for the first time at the height of the coronavirus pandemic. We needed to mail thousands of our supporters as a matter of urgency and began researching mailing companies in the West Midlands. Not only did Central Mailing Services offer the most competitive price we could find, but they were able to deliver a high-quality product with a fast turnaround. We were so impressed with the excellent level of service that we returned to CMS to produce a personalised direct mail appeal the following month.

Kevin and Luke have made the whole process simple thanks to their excellent communication and their professional, friendly and knowledgeable support every step of the way. Central Mailing Services make us feel valued as a customer and working with them gives us the confidence that our mailings will arrive on time and be of first-rate quality. We look forward to working with them again in the near future.

8 June 2020
Unprompted review
Rated 5 out of 5 stars

Friendly,professional and prompt

A massive thanks to Maria and Kevin at Central Mailing Services for their professional and prompt service. They both went the extra mile for us in these difficult times. Much appreciated and will be back to use your services again

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Great personal service

Great personal service - very responsive,professional and pro-active, right from the initial request from a quote through to the mailing taking place. Mass mailing completed quickly and efficiently, with no problems

26 February 2020
Unprompted review
Rated 5 out of 5 stars

Sophie Scott - FEM

From start to finish the process was very well managed, and the team were very easy to communicate with. Any questions I had were answered. Would gladly work with CMS again for any future mailouts.

26 February 2020
Unprompted review
Rated 4 out of 5 stars

Good Service

Polite and efficient, provided CMS remain competitive we will continue to use them for our annual brochure mail-out. So much more cost-effective than printing labels, applying them to envelopes and sticking on stamps! Could have done with feedback once the mailing was complete.

26 February 2020
Unprompted review
Central Mailing Services logo

Reply from Central Mailing Services

Thank you for your positive review. Different clients require different levels of communication, we can easily set up confirmation of posting emails upon request.

Rated 5 out of 5 stars

Easily 6 Star!

I started working with this company about a year ago and I cannot fault them. They have delivered on time, every time and the customer service is fantastic.

14 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, their team made the entire design, printing and mailing service a breeze. I will definitely use them again and would recommend them.

19 September 2019
Unprompted review

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