I was initially worried because of some comments, but I'm pleasantly surprised and happy with my purchase. The Funko is authentic and the price is great. The shipping cost is also one of the best I've... See more
Company replied
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See what reviewers are saying
I definitley didnt expect such a quick turnaround. OMG my item showed up way sooner than predicted. In my journey, Ive tried many fan stores, but these folks stood out. Their attention to detail w... See more
Company replied
So i give you an update after i got scammed with fake funko pop by cenasfixes. Firs i brought 4 pop and littéralement the 4 have huge flaws like eyes paint out of the socket, cheap box with a mate fin... See more
Company replied
Delivered on time great customer service and package arrived with no scratches at all 10/10 would buy something from here again
Company replied
Company details
Written by the company
Discover a world of exclusive figures, creative toys and collections.
Contact info
Rua Ferreira de Castro, 2855-228, Corroios, Portugal
- support@cenasfixes.online
- cenasfixes.online
4.1
Great
37 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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SCAM
They sell fakes. They are scamming you. So unless you are happy with a badly 3D printed and painted Pop, then runnnnnn far away from this company.
The accidental sharpie mark on my box and intense smell of it in the box was what had me investigate first. Because they had done such a bad job hand painting the Pop they missed some gold details and tried to fill them with gold sharpie.
The box is also badly printed. I compared it to the rest of my collection of Funkos and it's obviously fake fake fakeeeeee.
Another tell sign, no serial number on the foot of the character.
Stay far away from this business!
26 September 2024
Unprompted review
Reply from CenasFixes
Dear Customer,
We want to assure you that we do not sell fake products. If you have received the wrong product, we will definitely issue a refund, which has already been processed. Your satisfaction is our top priority. We have informed the supplier about this mistake and we are committed to preventing the sale of fake products in the future.
Thank you.
A Must-Visit Store for Pop Culture Fans & More!
The website is very user-friendly, with a clean and simple layout that makes navigation easy. It offers a wide variety of items, particularly focused on pop culture collectibles such as figures, anime merchandise, and products from popular TV series and movies.
The checkout process is smooth, and the product descriptions are detailed, which makes shopping more convenient. Overall, I highly recommend this site for any pop culture enthusiast. I will definitely be making more purchases in the future!
24 September 2024
I Had a fantastic experience at this…
I Had a fantastic experience at this store. Arrived before the delivery time and the product is original and excellent quality.
12 September 2024
Reply from CenasFixes
We're so happy to hear your order arrived early and that you’re loving the quality. It means a lot to us! Can’t wait to have you shop with us again!
So i give you an update after i got…
So i give you an update after i got scammed with fake funko pop by cenasfixes. Firs i brought 4 pop and littéralement the 4 have huge flaws like eyes paint out of the socket, cheap box with a mate finish and overall cheap. I send them pictures and want a refund on 2 of my 4 because the other 2 i dont care i want them in my collection because there like 500$ each but then they say that their return process have problems so they will resend ome and partiale refund the other. I got the replacement and it look as bad as the first one. Im so pissed that it is the third review i make for cenasfixes.online! please just by real ones and dont try them!
11 September 2024
Unprompted review
Reply from CenasFixes
Again, I apologize for the inconvenience you have experienced with your Funko figure. We understand your frustration and would like to offer you a full refund for the items in question. We wanted to make sure you have an item that brings you joy so we sent you a new item, but unhappily it didn't. We've reported the issue to our new supplier for this item and have already processed a solution for a refund.
Product actually is great quality
Product actually is great quality, real and authentic, and was a good price for this specific Funko.
3 July 2024
Reply from CenasFixes
Thank you so much for your wonderful review! 🎉 Knowing that you got it at a good price makes us even happier. Your satisfaction is our top priority, and your feedback truly made our day! 🌟
My rate for this service
This this service is very good. When I had questions, they answered and helped me very quickly. Overall it was very good.
Although I received the wrong product, this does not relate to the quality of service. I give the service 5★
Thank you
24 June 2024
Reply from CenasFixes
Thank you for your kind words and for taking the time to leave us a review! We are delighted to hear that you had a positive experience with our customer service team. We're sorry to hear about the mix-up with your order, and we appreciate your understanding that it doesn't reflect our service quality. Your satisfaction is very important to us, and we are always here to help resolve any issues quickly.
Thank you again for your 5-star rating and for choosing our service!
It’s awesome it came Monday and my…
It’s awesome it came Monday and my granddaughter move up day for kindergarten is Tuesday so excited thank you
18 May 2024
Reply from CenasFixes
Thank you so much for your kind words! We're thrilled to hear that your granddaughter's move-up day was made even more special. Your excitement means the world to us!
This was a surprisingly good…
This was a surprisingly good experience. The delivery time wasn’t too bad considering the distance and the product was well protected.
21 March 2024
Reply from CenasFixes
Thank you so much for your feedback! We really appreciate it and it's helpful to us.
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