Ubigi eSIM Reviews 

42,039
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 15,488 reviews, reviewers had a great experience with this company. Customers found the eSIM incredibly easy to install and activate, often noting it worked immediately upon arrival with great coverage. Many people experienced stable, fast connections across numerous international locations, praising the service for its reliability and seamless operation. However, some customers noted issues with connection stability, reporting slow speeds or intermittent service in certain areas, sometimes leading them to seek alternatives. A few other people also felt that activation could be confusing or mentioned concerns about data usage being overstated and difficult to monitor.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the ease of use, installation, and... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising its reliability and speed, especially... See more

Location

Users describe ambiguous interactions with location, with many reviewers reporting great coverage in various... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise its ease of... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Works Great in the San Francisco and on Holiday in France. The only downside is when they said ‘on Limited’ its only 25 gb data and you can’t by a router with an eSIM with Ubigi so you can share... See more

Rated 4 out of 5 stars

Was difficult to setup with my carrier on an Android S23 cell phone. Contacted the service number several times to finally get the phone operational. Connected finally on day 3. Service personnel... See more

Rated 4 out of 5 stars

It was more difficult than i would expect to get started but then works great most of time. When I use with my Express VPN connection, Ubigi sometimes drops out. It works fine and then suddenly I ge... See more

Rated 4 out of 5 stars

I had signal and data roaming almost all the places I have visited in Italy, including Roma, Amalfi, Ravello e Capri. But I had no signal and data roaming in Positano, one of the most famous cities in... See more


Company details

  1. Internet Provider

About Ubigi eSIM

Written by the company

Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.

Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.

Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.

Travel freely and stay connected, no matter where you go. ✈️📱

Contact info

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Stay connected wherever you go!

Browse our range of data plans for 200+ destinations worldwide.

4.1

Great

TrustScore 4 out of 5

42K reviews

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4.1

All reviews

(42,039)

18,223 reviews in the last 12 months

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Rated 1 out of 5 stars

connection did not work.

connection did not work.
It worked a span time of 2 minutes and data were finished after only using whatsapp.
Impossible to obtain prompt assistance only via email. Website difficult.
Worst esim experience ever in many many years of travel

19 July 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear customer,
We are sorry to hear that your data appeared to finish after only two minutes on WhatsApp and that reaching us for assistance was difficult. High background app syncs or cloud updates can occasionally consume data rapidly, or a dashboard display error might make a plan appear depleted. In many destinations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help review your account logs.

Rated 5 out of 5 stars

Ubigi en Perú

Estuve en Perú, conecté a través de Transatel. Excelente el servicio, incluso en zonas de montaña.
I was in Peru and connected through Transatel. The service was excellent, even in mountainous areas.

8 July 2026
Rated 1 out of 5 stars

It is not working at all

It is not working at all. The eSIM could not be choosen. The work package was activated, but no data were transfered.

19 July 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Dr. Frank,
We are sorry that your eSIM could not be selected and that no data was transferred despite active package activation. This typically points to a line assignment error in your device's cellular settings or an inactive roaming toggle for our profile. In many destinations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help troubleshoot your setup.

Rated 5 out of 5 stars

Excellent App for Traveling Abroad

Easy to use, affordable, and very effective thanks to email updates and push notifications. I completely agree with the positive reviews that led me to choose this app for my stay abroad.

12 July 2026
Rated 4 out of 5 stars

Very good service

Excellent service, I wish I knew that I had to turn off service to my account at home in order to make it work. I wish there was some problem solving help to get I started.

12 July 2026
Rated 2 out of 5 stars

Service and signnel not as hopped

4G coverage shown but slow to connect for some reason and not consistant. Seemed no better than 3G most of time. No 5G coverage at all which was disapointing, it said it is included but never did connect. This was not a regional issue as when i switched to my main UK sims provider via SFR I connected to 5G every time with no issues. If I had got 5G coverage and the 4g was consistent I would have given 4 or 5 stars. But I didn't get what I thought I was buying so not worth the extra cost in my opinion.

3 July 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Mr. P. Wadley,
We are sorry that you experienced inconsistent 4G speeds and were unable to access 5G coverage during your trip. While 5G access is included where available, connection quality depends on specific local partner agreements and tower band frequencies in each area. In many destinations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help you manually select a partner network that offers 5G or stronger 4G stability.

Rated 1 out of 5 stars

I have a non data limit plan for 15…

I have a non data limit plan for 15 days. And yesterday, you cut me the data and now I have no internet connection!

18 July 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear customer,
We are sorry for the sudden loss of internet connection on your 15-day plan. To protect overall network integrity, our unlimited plans operate under a Fair Usage Policy, which may reduce or temporarily restrict data speeds after a high volume of data is consumed within a short timeframe. In many places, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help review your account status.

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