Phone Doctor Reviews 

129
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Called up in the morning and everything sorted by the evening. Fantastic service in helping power up my old phone which had a charging issue and then supported transferring all the data to new phone... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Toni. He repaired the baseband circuit in my phone at a reasonable price—whereas most specialists suggested buying a new device because micro-soldering requires a high level of expe... See more

Company replied

Rated 5 out of 5 stars

Familiar with iPhone repairs but couldn’t fix an IC chip issue. Spoke to Tony before I paid online to confirm I could get a fast turn around. Dispatched Tuesday afternoon, returned early Saturday. Gre... See more

Rated 5 out of 5 stars

Audio IC fault on my iPhone 7 Plus after being dropped. Was a little nervous about sending my phone away to an unknown but pleased with the outcome. Cost was very reasonable, other companies were char... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

Phone Doctor is a professional phone and tablet repair center. We offer same day repair service. Most repairs can be done within 30 minutes. All of our repairs come with a 12 month warranty. No fix no fee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality, reasonable response time, got phone back

Had screen replacement done, via the post. I was initially nervous about posting my phone to an unknown company, but it was fine.
No complaints about the job itself. Instructions were clear. Had to wait a week for the phone, but they were responsive, helpful and clear when I called in to check. Phone arrived the next day, as promised.

27 February 2021
Rated 5 out of 5 stars

Excellent service

They replaced my broken IC2 chip and my iPhone battery for a very reasonable price. I am very happy with the quick and efficient service and I would highly recommend.

24 February 2021
Rated 5 out of 5 stars

Highly recommend

The phone doctor fixed my daughter's Macbook Air after the screen stopped working after she spilt some water on it. It now works perfectly. What was particularly impressive was that he only repaired the circuit board that was broken, saving me money (all other suppliers wanted to charge me considerably more by replacing the whole screen).
I will definitely use this service again if I have a problem with a phone, table or Macbook.

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Speedy turnaround

My iPhone 7 needed an audio IC repair.
Phone Doctor did it quickly at a good price, and communicated well during a delay caused by problems with Royal Mail.
Great service thanks!

6 January 2021
Rated 5 out of 5 stars

I could not make phone calls from my iPhone 7

I could not make phone calls from my iPhone 7 and could not make voice notes. A quick internet search indicated an ic audio repair required(ie soldering). Cellphone doctor offered this service for under £50 whereas close to £300 from apple. I paid online, printed invoice and placed in box with phone and posted to cell phone doctor. This was the day after Boxing Day. Got email to say phone dispatched 6 days later and received phone fully functional the next day in the post.

6 January 2021
Rated 5 out of 5 stars

IPhone 7 Plus IC chip repair

Familiar with iPhone repairs but couldn’t fix an IC chip issue. Spoke to Tony before I paid online to confirm I could get a fast turn around. Dispatched Tuesday afternoon, returned early Saturday. Great pricing, great service, iPhone is working perfectly again. Many thanks!

21 December 2020
Rated 5 out of 5 stars

Excellent communication and great service

Excellent communication and great service. Tony was very pleasant and knowledgeable giving advice about looking after the phone better by not overcharging it. He gave me an appointment time and replaced the battery and screen whilst I waited. Perfect.

7 November 2020
Unprompted review
Rated 5 out of 5 stars

Recommended

I dont normally leave reviews of any sort, negative or positive, on this occasion I will make an exception.
The response times and service were excellent.
Very good communication, prompt delivery, repair is as described, any other problems were highlighted before the repair took place.
What more can you ask.
Thank You

2 November 2020
Rated 5 out of 5 stars

This service was excellent

This service was excellent, I would definitely recommend to others and use again myself. Great price, fixed my phone very quickly and did an excellent job of doing so. They also went above and beyond with the work I had paid to be done, by also reattaching a couple of parts of my phone that had come off, they did this with no additional charge. Which was so helpful and very appreciated by myself. I had good communication with Tony, who is the man who fixed my phone. He was fantastic at keeping me upto date with everything that was going on and got my phone back to in a timely manner. Tony's customer service was excellent. Definitely a 5 out 5 rating.

7 October 2020
Rated 5 out of 5 stars

Excellent service - no fix no fee…

Excellent service on a no fix no fee basis. Took real trouble to make absolutely sure that my drowned iPhone (unfortunately) couldn't be repaired and gave advice on what to do next time, if a similar accident happens.

Highly recommended.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Posted my phone and received a comprehensive email setting out the details of the repair options. Such a professional and quality company. I can highly recommend.

12 September 2020
Unprompted review

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