Cellaraiders Reviews 

773
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Gone out of business. Search for reviews in other places after reading this. Absolutely awful..

Rated 5 out of 5 stars

I was introduced to Ben through my professional wine storage facility and he helped me move some inventory of some cult CA Cabernets that I'd been fortunate enough to buy direct but are not my first l... See more

Rated 1 out of 5 stars

Got three bad expensive bottles ($300+) over the past 4 months (different makers/vintages). Bad corks/oxidized wine. On last one I did not even get answer from Cellaraiders. From probability per... See more

Rated 2 out of 5 stars

Order shipment promised for Thursday. Order did not ship until Monday. No tracking or shipment confirmation provided, just a receipt for my credit card being charged a shipping fee. Scrambling for... See more

2.3

Poor

TrustScore 2.5 out of 5

773 reviews

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2.3

All reviews

(773)

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Rated 5 out of 5 stars

Fantastic Professionalism

I was introduced to Ben through my professional wine storage facility and he helped me move some inventory of some cult CA Cabernets that I'd been fortunate enough to buy direct but are not my first love. With Ben's responsiveness and swift action, I was able to buy more wines that I prefer while finding a home for my collected gems. I hope to work with him again this year!

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend for buying or selling fine wines

Highly recommend! It was time to reduce my inventory of mature bordeaux wines. Ben at Cellaraiders was responsive, very fair, and easy to deal with. I delivered to their location and was impressed by the professionalism, storage conditions, and the inventory they maintain. I can recommend Cellaiders for fine wines, either buying or selling.

30 May 2023
Unprompted review
Rated 1 out of 5 stars

It is good until it is not

Got three bad expensive bottles ($300+) over the past 4 months (different makers/vintages). Bad corks/oxidized wine. On last one I did not even get answer from Cellaraiders. From probability perspective, it can't be a fluke anymore. Really nervous since I have many other that I have not opened yet.

17 May 2021
Unprompted review
Rated 5 out of 5 stars

Great wines...

Great wines at great prices - this is Cellaraiders. They know the right sort of wine to match a particular dish and will share this information with you. Delivery only took a couple of days, all bottles were intact. So personally for me, if I order wine, it's only at Cellaraiders.

2 July 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service & selection

I placed a test order for a 2005 French vintage bottle about 2 weeks ago. The bottle was indeed flawless as Ben described, and the taste was nothing short of magnificent.

I’m extremely pleased with Ben’s service and timely response to emails. He has even made suggestions about optimizing my shipping costs to save me money. This goes above and beyond what I expect as the average from any retailer. Top notch service, and I will continue to be a repeat customer of Cellar Raiders.

22 January 2020
Unprompted review
Rated 1 out of 5 stars

Total Jerks

I tried to reach out to them about selling some wine, and I got nothing but a rude response from Ben Wallace. I will never deal with these unprofessional peoole ever. Buyers or sellers, Beware.

5 November 2019
Unprompted review
Rated 5 out of 5 stars

This is the second time I have ordered…

This is the second time I have ordered from Cellarraiders (Ben Wallace). Not only did the wine that I ordered come on time as promised but the wine was as advertised and kept properly. I highly recommend using them in the future for your high end wine sourcing needs. I know I will be back.

4 September 2019
Unprompted review
Rated 5 out of 5 stars

I want to thank Ben for helping us get…

I want to thank Ben for helping us get our bottles shipped and have a variety of the same brand wine. I helped me tremendously when my manager asked to add another bottle but we had options at Bens! He had great communication with tracking my package and keeping me updated. WE are definitely going to be repeat customers. #WELOVEOPTIONS

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Best online wine store

Best online wine store. A dream come true. Amazing selection of hard to find wines. Excellent customer service. A+

18 August 2019
Unprompted review
Rated 5 out of 5 stars

I appreciate the communication in…

I appreciate the communication in regards to the shipment. The weather was hot, but was able to secure the wine and make it at the appropriate temp with in time before the wine had a turned. This was the first time I ordered from cellaraiders. As a result I was pleasantly supprised as the the communication and shipment. Thank you

17 August 2019
Unprompted review
Rated 4 out of 5 stars

Easy to work with

Website was a bit tough when searching. But once you found what you wanted it was easy to make the purchase and take delivery. I would use Cellaraiders again without question.

31 July 2019
Unprompted review

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