Celeste Cannes Reviews 

Tried to cancel my order after seeing all the negative reviews. This took several days of back and forth telling me my order was delayed when my emails were very clear that my order was cancelled and I was waiting on a refund. Eventually I had to get my bank involved to reclaim the money back.

Same as many others, they mislead you saying you get express shipping, 2 emails saying my order is delayed but that’s because it’s coming from china which they don’t mention prior to ordering, I haven’t even received my order yet but I know it’s going to be SHEIN quality but 10x the price, crap company

Do not buy from this website , it is a scam !!! Still waiting on my order and just received an email to say it’s delayed . They take your money and don’t sent anything & they are not based in Oxford they are in china .

I don't leave many reviews on anything but I don't want to hear another victim leaving a negative review on Trustpilot, and so I'd like to warn and share the world what horrible experience I had with this company.
First of all, no, they're not based in Oxford, UK. They're based in CHINA. You'll probabaly receive the order (if you're lucky) after around 3 weeks, which is not as advertised.
Secondly, the actual necklaces look very different to how they're advertised and how they're shown on their website which will inevitably disappoint you - I wish I can upload a photo to show everyone but I can't do this on Trustpilot :(
Thirdly, they completely ignored the But One Get One Free offer. In my case they have confirmed that the offer has been applied on my order but guess what happened when I opened my package - where are the other necklaces?
Lastly, they will do what they can to avoid giving you full refund EVEN if you're willing to return the goods. They will 'threaten' you that the delivery cost will be approx £15 to send back to CHINA and therefore just accept a partial refund and live with it. I have not accepted any of their partial offers but since then they have not replied to any of my emails.
If you want to risk receiving something that is not as advertised and happy to waste your money down the drain then no one's stopping you. But you know, there's always a reason why it is so cheap in the first place.
Final verdict: you have been warned, AVOID.

Placed an order weeks ago still hasn’t been shipped out doesn’t. No reply on instagram. Robbers

I received items eventually, really wish I’d checked reviews on here first. Terrible quality like something out of a Christmas cracker, nowhere did it say from china, I’ve also ordered my wedding jewellery from here and haven’t received that yet.
Cheap tacky and unable to find a way to send back. Now tracking no isn’t working so no way of contact either.

I was sceptical about ordering as it seemed like a new company and I've been scammed before. However, it was a very pleasant surprise in receiving my parcel today! I checked back on the tracker and was doubtful I'd receive it but, I did. The information is updated on the second tracking number you will receive and it's was reflective of the emails I received from Celesteoxford.

Misleading it says its in Oxford when the items are shipped directly from China. Allow 3-4 weeks for delivery.

Quality of the products are good - a little lighter in weight then what I was expecting, however, you won't be disappointed.

Ordered a jewelry stack bundle, delivery took a bit longer than expected but quality is great, especially for the price.

Same as previous reviews.
Placed an order on the 8th December, parcel information sent to carrier but parcel never sent. Emailed to get an update and informed there was a delay due to fulfilment problems. Second email follow up was in terrible English and difficult to decipher… but there was no direct answer as to if I would get delivery before Christmas. Parcel tracking shows that courier is in China, and still waiting for the parcel to get to them.
Highly suspect this is a scam.
I have asked to cancel my order and get a refund. I’m not holding out much hope.

Scam, searching the company number sends you to a link. Not from uk either

They are not honest they shave fake reviews and when you click on it you can’t see it so be careful when you buy from there