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Celeste Adore Reviews 805

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TrustScore 4.5 out of 5

4.7

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Looking at 664 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the beautiful and high-quality products, often noting that the jewelry exceeds expectations and is even more special in person. Many appreciate the excellent customer service, highlighting the team's responsiveness, helpfulness, and personalized communication throughout the ordering and delivery process. The quick delivery times are also frequently praised, with many receiving their orders faster than anticipated. However, some customers experienced significant delays with their orders, particularly around peak seasons like Christmas, and felt that delivery times were misleading or not clearly communicated upfront. A few people were also dissatisfied with the quality of certain items, finding them to be thinner or less like the advertised images, and some noted issues with the design of personalized items or the practicality of clasps.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the beautiful and stunning jewelry,... See more

Quality

Users describe positive interactions with quality, often praising the stunning and beautiful jewelry, with... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the quick delivery times, with some... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast shipping and timely arrivals,... See more

Customer service

People report positive experiences with customer service. Many customers praise the amazing, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer services. Above and beyond! Beautiful, quality product. Would highly recommend! My daughter purchased a gift for me but it didn’t just suit me. We contacted them to explain. T... See more

Rated 5 out of 5 stars

I didn’t receive my order in time for Christmas and that was completely my own fault as I hadn’t read the delivery times properly on the website. What made all the difference was the care and commun... See more

Rated 5 out of 5 stars

I ordered two personalized name necklaces and I’m happy with my purchase. The delivery was quite fast, which is a big plus. I don’t have much long-term experience with them yet, but they will be worn... See more

Rated 5 out of 5 stars

Lovely jewellery at a great price with amazing customer service. I got in touch to check delivery timescales as the piece was for my sisters birthday. They advised they would make the delivery a... See more

Company details

  1. #5 of 18 best companies in Jewelry Store
  2. #4 of 17 best companies in Fashion Accessories Store
  3. #5 of 8 best companies in Jeweler
  4. #4 of 8 best companies in Jewelry Designer

Written by the company

Celeste Adore | Personalised Waterproof Jewellery with a lifetime replacement guarantee, loved by thousands of customers worldwide.

Lifetime Guarantee

Waterproof & Tarnish-Free Jewellery

Crafted from premium materials, every Celeste Adore piece is designed to last a lifetime. Our jewellery is 100% waterproof, tarnish-free, and hypoallergenic, so you can wear it every day with confidence.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

805 reviews

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Replied to 65% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My amazing bracelets for my 50th!

I’ve just bought my first two bracelets from Celeste Adore and I absolutely love them both! They’re incredibly elegant and feel so luxurious to wear.

One of my favourite features is the adjustable length — perfect for my smaller wrists and such a thoughtful touch.

The customer service from Celeste Adore has also been outstanding. Truly amazing from start to finish.

Thank you!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Jewellery…

Website was easy to follow putting an order in,jewellery was fantastic, gorgeous on.Great service arrived promptly and well packaged. Will definitely use this company again.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service, lovely prodict

The pieces are lovely, exactly as pictured. And the custom service is excellent. I made a mistake when ordering and got in touch to let them know. I was responded to very quickly and my error was corrected efficiently and with kindness. Rare and appreciated!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I am a ninja warrior. Waaa chaaa

Hi guys thank you for delivering such a beautiful product , I purchased a necklace for Mother’s Day and a birthstone bracelet for my daughter . Thank you for keeping me updated throughout the process and your product is very cute and great value for money .

29 April 2026
Rated 3 out of 5 stars

The pieces are lovely

The pieces are lovely.
Customer support is wonderful
So far recommend you try them out

Edit: Has now fallen off 3times since I put it on 24hrs ago. It’s still pretty and customer service is still wonderful, but I am beginning to feel a little disappointed.

22 April 2026
Rated 5 out of 5 stars

Great minimal necklace for the stacking…

Great minimal necklace for the stacking effect.It came in nice packaging for gifting. I bought it for my niece and got a bonus matching one for myself. Very happy with the purchase.
Can’t wait to give to her.

18 April 2026
Unprompted review

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