Scott at our branch in Totton always goes that extra mile to source parts, quote a good competitive price and get parts ordered ASAP and most importantly for me keeps us informed as to when parts co... See more
Company replied
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Excellent product (a PVA cooling towel) which was a game-changer for me in the heatwave we've just had in the UK. It's clearly an excellent product as it's used by construction workers and it was a re... See more
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Straight away it’s a smooth transaction. quote all correct and straight to basket We are long standing clients of CEF and they have always been highly rated by us and now with the online facility it... See more
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Our experience with CEF has always been great, regardless of which branch we use. However, the team at the Norwich branch (our core one) in particular is brilliant, with a big shout-out to Will speci... See more
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Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4.5
Excellent
29K reviews
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Reply from CEF
Thank you very much for your review Robert.
Best Regards
Adele Feller (Customer Services Manager)
My order was delivered promtly albeit…
My order was delivered promtly albeit that there was judt one roll of insulatipn tape missing from the order. I had previously submitted an applicatipn to open an account with CEF but received no confirmation orfeedback of an account being opened.
.
8 June 2026
Reply from CEF
Thank you very much for your review John.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Great product fast delivery
8 June 2026
Reply from CEF
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Miranda.
Best Regards
Adele Feller (Customer Services Manager)
Great selection of materials
Great selection of materials, easy to order and fast delivery, it’s what business needs superb service
22 June 2026
Reply from CEF
Thank you very much for your review Christopher.
Best Regards
Adele Feller (Customer Services Manager)
Excellent supplier
Excellent supplier, reasonable prices for quality pieces and shipping and comms were brilliant, can’t recommend them enough!
22 June 2026
Reply from CEF
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
The online service is the way to go,
The online service is the way to go,
Ordered on Wednesday morning delivered the following Monday afternoon. Believe it or not this is actually quicker than standing in any of the stores and trying to get the materials over the counter.
8 June 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Haven’t even had my product been lost I…
Haven’t even had my product been lost I can only assume herd nothing and had to follow up what’s going on now been told have to wait 72 hours to find out where it is
payed for delivery deserve compensation as needed the product for a job not work the hassle buying from CEF
22 June 2026
Reply from CEF
Thank you for your review Tom.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fanastic service
Fanastic service , a person answered the phone 😊with delivery delay well managed thank you 🤩
22 June 2026
Reply from CEF
Thank you very much for your review Denise.
Best Regards
Adele Feller (Customer Services Manager)
Ordered trunking online
Ordered trunking online. Specified the day I wanted delivery and left delivery information for it be left by side of house. Delivery company said they left a card but didn’t leave trunking. There was no card left. Contacted CEF, they said would be delivered again and left as I’d asked. Still waiting for the delivery!!!
22 June 2026
Reply from CEF
Thank you for your review Mark.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
he Only Thing Hot Was the Weather
I ordered an air conditioner online during a hot spell, so speedy delivery really mattered. CEF delivered quickly, the unit arrived in perfect condition and the whole process was completely hassle-free. Exactly the kind of online shopping experience you hope for.
21 June 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service as always
Great service as always. Delivered to my door. Good value for money. The offer turned up at the ideal time. Many thanks.
21 June 2026
Reply from CEF
Thank you very much for your review Roland.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review George.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Put in my order
Put in my order, waited 24 hrs & went to pick it up, it wasn’t ready so I gave it a couple of hours and rang to be told it would be got ready as soon as I got off the phone, so I called in the next day expecting a quick pickup, no it wasn’t ready again & had to hang around for 40 minutes while the got it together. Not impressed with the service .
I’ve had 4 missed calls & 2 voice mails from CEF customer service now , I didn’t ask for them to contact me & they never left any useful information .
7 June 2026
Reply from CEF
Thank you for your review Michael.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Very quick turnaround
Very quick turnaround. Delivered on time, well wrapped and protected. Just what I wanted. Keep it up!
Cheers, John
21 June 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Quick dispatch and good packaging
Quick dispatch and good packaging, though shipping is a little steep for small orders.
6 June 2026
Reply from CEF
Thank you very much for your review Leon.
Best Regards
Adele Feller (Customer Services Manager)
Good communication after my order & a…
Good communication after my order & a telephone call to let me know it was ready to collect. Excellent
28 May 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Bought some threaded anchor sleeves and…
Bought some threaded anchor sleeves and the relevant insertion tool. Easy to navigate the website, quick dispatch and delivery. Haven't used the product yet, but seems high quality. Would use again.
20 June 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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